I am experienced in the marketing of real property for clients. I discussed the subject property with several potential realtors, received advice from a friend who is one of the most successful realtors in Northern California and interviewed four prospects. In contrast to the other three, Steven Good was immediately responsive to my request for an interview and provided some pertinent written materials on less than a day’s notice. Again in contrast to the others, he believed that the property could be sold as a residence rather than as a teardown. With remarkable speed, he analyzed and recommended the various improvements that should be made in order to expose the property to the market most advantageously. Using his many contacts, he identified contractors and individuals to do the necessary work and obtained my approval. He monitored all the work being done and kept me advised of its progress. He established a budget for the work and did not exceed it. He created an attractive website to offer the property for sale. Several persons who had known the late owner and were familiar with her home expressed amazement at how attractive the work Mr. Good recommended had made the property. He was thorough in exposing the property to other brokers. He was knowledgeable about the prospect of a “bidding war” occurring. He recommended listing the price at a figure well above that recommended by the other three broker candidates. As soon as the bidding was open, we received an offer $150,000 above the asking price, and the property was ultimately sold for $250,000 more. Mr. Good continued, as he had from the beginning, monitoring the entire process. He worked out an issue affecting the allocation, of property taxes. The sale closed only 14 days after my acceptance of the offer, with no complications. As a lawyer specializing in estates, I will have the opportunity to engage or recommend real estate brokers for property in the Montclair area. My choice will be Steven Good.

Cheryl and Lori were absolutely amazing to work with! We couldn’t have asked for a better experience. They were professional, knowledgeable, responsive, and truly went above and beyond throughout the entire process. We are so grateful for their guidance and support and would highly recommend them to anyone looking to buy or sell a home!

If you are fortunate enough to choose Audrey Young as your agent, you are in capable, caring hands. We’d give her 10 stars if we could. Audrey helped my husband (and I) following the death of his brother. My husband was the Administrator of his brother’s estate, which included a unique home in Montclair. She recommended workers to finish the daunting task of cleaning out the house, suggested an incredible handyman and other professionals and guided and gently encouraged us to make some repairs, paint, carpet and stage the house. Oh my, what a difference this made!! The house had considerable charm to begin with, but her suggestions without a doubt made for a quick and satisfying sale for both seller and buyer. Audrey’s knowledge of the market was key. Also, her team made the negotiations and lead up to closing reassuring and successful. We’d be remiss to not mention that Audrey has a certain effective and caring way of communicating. She listens well, asks the right questions and truly has your welfare in mind. Did we also say she has a heart of gold?!? Although my husband worked more with Audrey, writing reviews is not his thing, so after discussing all of the above with him and knowing Audrey well enough too, I jumped at the chance to sing her praises. She is truly one of a kind… A simple thank you isn’t enough, Audrey! We will recommend you and Grubb to anyone looking to buy or sell in her area….for sure! -Tom and Loranne

Andrea has been our realtor for years, and after taking a break from our home search, we picked things back up with her as if no time had passed. From the very beginning, she made an incredibly stressful and emotional process feel manageable, thoughtful, and even memorable. She guided us through complex bids, multiple negotiation rounds, and detailed inspection reports with such care and expertise. She went above and beyond by calling supporting vendors — including pest control, roofing, and various contractors — to better understand the miscellaneous findings and help us make informed decisions. Her ability to talk through strategy while bringing calmness to an anxiety-filled process was invaluable. One of Andrea’s greatest strengths is her ability to prepare incredibly thoughtful and accurate comp analyses to support offer pricing. In two separate rounds, her calculations came in exactly at the final selling price, which speaks volumes about her market knowledge and instincts. She truly understands her clients’ needs, sometimes even better than they do. During home walkthroughs, she pointed out important details, potential concerns, and the little things to love that we may have otherwise missed. Andrea is the reason we got our home. Her consistency, expertise, patience, and genuine care made all the difference. While we are sad to no longer have her as our realtor, we are so grateful to have gained a lifelong friend. We cannot recommend her highly enough.

My siblings and I selected Liz and her colleague Leonore Deaton as our counsel and guide to preparing and selling our parents' much beloved home of 30 years. Liz and Leonore guided and supported us through every phase of the process, with professionalism and empathy, building our confidence, honoring our questions and perspective, providing excellent resources and ultimately leading to a very successful result for all involved.

Liz helped our family prepare for, and execute the sale of our mother's home about 8 months after her death. She and her business partner were not only knowledgeable about the market and thus able to guide us in the practical pieces of the process, they were also extremely good about helping us understand what we needed to do to prepare (update) the house for sale to get the best price, but not lose the character of the home. This means they were respectful of the emotional aspect of selling the home, but the realities of making the best sale possible. They were firm in the kindest way - and though we may have driven them a little batty with all the questions, they never faltered in making everything happen exactly as it needed to and exactly on schedule.

We recently worked with Lisa for the second time, this time to sell our home in Montclair. Once again, she delivered incredible results. From the beginning, Lisa took ownership of the entire process end to end. She coordinated inspections, repairs, cleaning, staging, photography, and all the countless details that come with preparing a home for sale. It made what could have been an overwhelming process feel manageable and organized. One thing that stood out was how proactive and resourceful she was when unexpected issues came up. For example, after a particularly large storm, we discovered a minor roof issue 2 days before offers were due. Lisa jumped into action, getting multiple roofers out the very next day so we could quickly understand the problem and address it before offers were due. Her fast response helped reassure potential buyers and likely contributed to at least one additional offer. Lisa also did a remarkable job marketing our home. Through her network and outreach, our listing gained major attention online, including going viral on TikTok. As a result, our open houses were packed with 60+ groups each day. Despite a challenging market for sellers in Oakland right now, we received 8 offers and ultimately sold significantly above asking (and even above our own hopeful expectations). Throughout the process, Lisa was highly engaged and communicative, checking in frequently with updates. Most importantly, Lisa got results while making a stressful process quite simple for us. If you're looking for someone who knows the Montclair and Piedmont markets and will truly roll up their sleeves for you, we highly recommend working with her.

Cheryl Hata is an incredible realtor and an amazing human being. We feel very fortunate to have met and worked with Cheryl. She is an outstanding communicator and is seemingly always available to look at houses or answer any questions. We were most impressed with Cheryl’s service post-sale. Since we weren’t moving locally, she not only recommended contractors (HVAC/Flooring), she took it upon herself to meet them at the property to obtain quotes, in order for the project to be completed before move-in. There are many more examples of Cheryl’s dedication to her clients, but suffice it to say that we cannot recommend her more strongly and feel that we not only found a home, we found a friend.

Her knowledge of market values are spot on. She takes full control and follows through until the sale is complete.

Recently my husband and I worked with Heidi Marchesotti to help us find a home in the East Bay for our retirement. Our son and his wife had an amazing experience with Heidi when she helped them find their perfect home in the Rockride area so we were excited to work with her ourselves. We found Heidi to be current and highly competent when it comes to the various neighborhoods and nuances of the East Bay, but also incredibly attentive, patient, and genuinely invested in helping us find the right fit. She took the time to understand what we were looking for and guided us through each step with clarity and confidence. Her knowledge, professionalism, and warm personality made the entire process smooth and enjoyable. We would happily recommend Heidi to anyone looking for a trusted real estate partner in the East Bay. We love our new home in Montclair and thank her for her help.