What I appreciated the most about working with Shea is how she responded to all of my questions and concerns along the way. She kept me abreast of steps in the process updating me with instructions like, “Here’s what you need to do by Tuesday,” “Here’s what will happen after thus & thus happens.” And my favorite: “You don’t have any homework this weekend; relax and enjoy.” Shea’s kind attention and lovely nature made what could have been an experience of overwhelming unease into a joyous one.

If you are looking for real estate agents that simply “show houses,” Daniel and Jacqueline are not that. They are professionals who understand how to position, market, stage, and ultimately SELL a home — especially in a difficult market. Our home was in Rough Hollow, on a cul-de-sac, in a great location, but it was also seven years old and entering a market filled with uncertainty. Interest rates remain high, buyer hesitation is real, and there were significant headwinds. To make matters more challenging, at least five homes on our short street alone had sat on the market over the last three years for months at a time with little to no movement and, in some cases, no offers at all. From the very beginning, Daniel and Jacqueline asked us a simple but important question: “How badly do you want to sell your house?” What they meant was — are you willing to trust the process and follow professional advice? We did. They walked us through exactly what needed to be done to get the home show-ready. The list was thoughtful, strategic, and surprisingly manageable — no unnecessary projects or wasted money. Once we moved out and handed them the keys, they completely took over. They staged the house beautifully, highlighted its strengths, and positioned it perfectly for the market. Most importantly, they priced it exactly where it needed to be. The result? We received a full asking-price offer in just four days. That does not happen by accident in this market. Daniel and Jacqueline combine market intelligence, honesty, execution, and presentation at a level that is incredibly rare. They are calm under pressure, confident without being pushy, and absolutely relentless about outcomes for their clients. Anyone can list a house. Daniel and Jacqueline sell them.

Jacquelyn and Daniel were fantastic throughout the purchase of our new home. They were incredibly attentive, responsive, and proactive from start to finish. Anytime we had a question or concern, they were immediately on it. Our home was built about 10 years ago and has a specialty roof that qualified for a significant homeowners insurance discount, but the insurance company required documentation from the original builder in order to approve it. Jacquelyn and Daniel went above and beyond, navigating multiple hurdles to track down the necessary information and make sure we had everything we needed. Daniel’s background and expertise in home construction were especially valuable. He was able to take complex inspection findings and repair terminology and explain them in a way that was easy to understand, helping us process both the issue itself and the potential impact. What stood out most to me, though, was their communication style and responsiveness. They kept everything moving without ever making us feel pressured. We always felt informed, supported, and confident that nothing was slipping through the cracks. I would absolutely recommend them to anyone buying a home.

Communications did not seem as smooth as p[ossible. Perhaps my fault but I would consider a secure documents website a nice addition. Also I would consider noting how each client wishes to communicate, either text or e-mail or phone calls and then have all agents conform to that. We believe that most of the delays and surprises were related to buyer requests.

Best realtor on the planet

We are so thankful to have worked with Daniel & Jacqueline to sell our home in Rough Hollow! They are true experts on Lakeway, which was what originally drew us to them. They were wonderful to work with — responsive, great communicators, and very detail- and process-oriented. Following their pricing and process recommendations is what allowed us to sell in just 4 days (before our open house!), while other homes on our street have sat on the market for months. They were also a huge help in getting ready to list. They had a network of vetted vendors for all the things we needed done and even helped coordinate schedules, which took so much off our plate. We are incredibly grateful and would recommend them to anyone!

Ellen was without question, the most thorough and insightful realtor that I have worked with. She helped with marketing, communication, and every little small detail with staging that helped got our house sold. I could not be happier with Ellen as my realtor.

Clear communication and good understanding of requirements.

Always prompt. Pay attention to details and courteous.

Deb has been helping me with real estate for a while, and when I started looking for a home in Austin, she was right there at my side the entire way. She was quick to respond and get me in to viewings, use her extensive experience to negotiate in my best interests, and willing to go the extra mile(s) for me. I had a lot of potential options, so we saw many sites over different zip codes. Deb was patient and understanding even when we had different perspectives, and she always presented her view honestly yet kindly- always helpful in a situation where you’re investing so much time, money, sweat, and tears! I felt relaxed and able to be myself with Deb, all while everything staying professional, so it made a potentially stressful situation enjoyable! I would not hesitate to recommend her to anyone searching for any type of real estate. In fact, I already have!(: