What I appreciated the most about working with Shea is how she responded to all of my questions and concerns along the way. She kept me abreast of steps in the process updating me with instructions like, “Here’s what you need to do by Tuesday,” “Here’s what will happen after thus & thus happens.” And my favorite: “You don’t have any homework this weekend; relax and enjoy.” Shea’s kind attention and lovely nature made what could have been an experience of overwhelming unease into a joyous one.

Communications did not seem as smooth as p[ossible. Perhaps my fault but I would consider a secure documents website a nice addition. Also I would consider noting how each client wishes to communicate, either text or e-mail or phone calls and then have all agents conform to that. We believe that most of the delays and surprises were related to buyer requests.

Best realtor on the planet

We are so thankful to have worked with Daniel & Jacqueline to sell our home in Rough Hollow! They are true experts on Lakeway, which was what originally drew us to them. They were wonderful to work with — responsive, great communicators, and very detail- and process-oriented. Following their pricing and process recommendations is what allowed us to sell in just 4 days (before our open house!), while other homes on our street have sat on the market for months. They were also a huge help in getting ready to list. They had a network of vetted vendors for all the things we needed done and even helped coordinate schedules, which took so much off our plate. We are incredibly grateful and would recommend them to anyone!

Working with Mahshid was a great experience from start to finish. She was professional, responsive, honest, and always had our best interests in mind. Selling a home can be stressful, but she made the entire process smooth and easy. I truly appreciated her knowledge, patience, and attention to detail. I would definitely recommend her to anyone looking for a great real estate agent.

Ellen was without question, the most thorough and insightful realtor that I have worked with. She helped with marketing, communication, and every little small detail with staging that helped got our house sold. I could not be happier with Ellen as my realtor.

Clear communication and good understanding of requirements.

Deb has been helping me with real estate for a while, and when I started looking for a home in Austin, she was right there at my side the entire way. She was quick to respond and get me in to viewings, use her extensive experience to negotiate in my best interests, and willing to go the extra mile(s) for me. I had a lot of potential options, so we saw many sites over different zip codes. Deb was patient and understanding even when we had different perspectives, and she always presented her view honestly yet kindly- always helpful in a situation where you’re investing so much time, money, sweat, and tears! I felt relaxed and able to be myself with Deb, all while everything staying professional, so it made a potentially stressful situation enjoyable! I would not hesitate to recommend her to anyone searching for any type of real estate. In fact, I already have!(:

As a first time home buyer I was a bit nervous walking into the process because I did not have much real estate knowledge. Brooks completely guided me and led me through every piece of information I should know. He listened to everything I was looking for in a home and was also very knowledgeable about the areas of Austin, giving me peace that I would be looking in safe neighborhoods. Lastly, he was truly just as excited as I was to find the perfect home!

He did a great job with marketing. Held several open houses. He was constantly working to get our house sold. He was always ready to answer any questions. He even went to the house when we had the freezing weather to drip the faucets. We couldn’t have been more pleased with job he did and the advice he gave us.