From our first meeting with Jaymes, we just had a feeling that he was the right agent to lead us on this journey to sell our home. Jaymes was able to immediately put our thoughts and dreams into a timeline and tell us exactly when we needed to get our house on the market in order to take advantage of prime selling season. He was superb at recommending exactly what items needed to be upgraded or changed in order to get the price we wanted. And he gave us the tools to do it. Jaymes has worked in this area for many years and has a wonderful list of tradesmen and service people who will get things done in a timely and professional manner to make a house look its best. The proof was in the sale and our house, which was on the market less than 10 days. And, sold for over asking price. The plan we set up at our first meeting worked 100% and we could not have been happier. From start to finish, this team is great. Rachel in the office kept us on schedule and kept everyone in the loop at all times. Service from everyone involved was exceptional. Our family would totally recommend and use Jaymes and his team - without hesitation!

As a property owner for more than nine years, I’ve worked with many agents and know how the industry operates. Before finding Neil, my property sat vacant for months with another agency. Their solution was always to lower the rent, even though the listing data clearly showed the real issue was a lack of activity and effort. I was losing valuable time, money, and confidence. I found Neil through my own research, and the difference was immediate. From our first phone call, he treated the situation with urgency. He took ownership of the process, did his homework, coordinated everything effectively, and accomplished in three weeks what another company failed to do for months: he got the property leased. What sets Neil apart is that he doesn’t simply post a listing and disappear. He treats your property like it’s his own. Trusted advisor: We regularly spent time discussing strategy, market conditions, and property management decisions. His insights were thoughtful, practical, and backed by experience. Hands-on support: Neil was physically present whenever needed, helping with property visits, HOA-related issues, and countless logistics that would have otherwise fallen on me. Highly responsive: Every call, question, or request was answered promptly and professionally. What impressed me most is that this was only a rental lease assignment, not a high-commission home sale. Many agents treat rentals as an afterthought, but Neil gave it the same level of commitment, energy, and care he would give any major transaction. Neil is one of the rare realtors who genuinely loves what he does, understands the market, and consistently follows through. I will absolutely work with him again and would highly recommend him to anyone looking for a knowledgeable, responsive professional who delivers results.

He was in almost daily communication and responded quickly to any questions or concerns I had.

Outstanding outcome. Thanks Sean

Dru was friendly and knowledgeable, and helped us close on our purchase quickly and effectively.

What I appreciated the most about working with Shea is how she responded to all of my questions and concerns along the way. She kept me abreast of steps in the process updating me with instructions like, “Here’s what you need to do by Tuesday,” “Here’s what will happen after thus & thus happens.” And my favorite: “You don’t have any homework this weekend; relax and enjoy.” Shea’s kind attention and lovely nature made what could have been an experience of overwhelming unease into a joyous one.

Communications did not seem as smooth as p[ossible. Perhaps my fault but I would consider a secure documents website a nice addition. Also I would consider noting how each client wishes to communicate, either text or e-mail or phone calls and then have all agents conform to that. We believe that most of the delays and surprises were related to buyer requests.

Best realtor on the planet

We are so thankful to have worked with Daniel & Jacqueline to sell our home in Rough Hollow! They are true experts on Lakeway, which was what originally drew us to them. They were wonderful to work with — responsive, great communicators, and very detail- and process-oriented. Following their pricing and process recommendations is what allowed us to sell in just 4 days (before our open house!), while other homes on our street have sat on the market for months. They were also a huge help in getting ready to list. They had a network of vetted vendors for all the things we needed done and even helped coordinate schedules, which took so much off our plate. We are incredibly grateful and would recommend them to anyone!

Working with Mahshid was a great experience from start to finish. She was professional, responsive, honest, and always had our best interests in mind. Selling a home can be stressful, but she made the entire process smooth and easy. I truly appreciated her knowledge, patience, and attention to detail. I would definitely recommend her to anyone looking for a great real estate agent.