

Shannon Malcom
Broker | Owner | REALTOR®
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Buyer of 246 North River Drive, Shelby
Shannon helped my nieces buy their homes. She was so terrific that they recommended her when we decided to move to Alabama from the Northeast. I had one virtual meeting and was instantly “sold!” I could immediately sense Shannon’s warmth and professionalism. Over the course of several months, I bombarded her with emails and questions. I kept changing my plans, but Shannon responded each time with unconditional support and understanding. Once we found our dream home, Shannon drove an hour and gave us a tour via FaceTime. We made an offer and Shannon proceeded to manage our entire transaction for us! There were multiple steps, but we never worried. Shannon’s calm temperament kept us grounded. It’s quite rare to trust a person to manage the purchase of a major asset without ever meeting in person. It’s because of this that we highly recommend Shannon Malcolm to help purchase your home.
Seller of 1056 Village Trail, Calera
Shannon was incredible in helping with the sale of my home. It happened at a very unfortunate time during a government shutdown. She never stopped encouraging us and coming up with ideas to move the sale along! Could not have asked for a better person to handle this
County Top 5
Jefferson County2026City Winner
Birmingham2026
Pam Files
Associate Broker | Buyer's Agent | Licensed Real Estate Agent
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Buyer of Lot 102/502 Willow Branch Circle, Chelsea
We want to give a sincere, heartfelt thank-you to our realtor Pam, for the exceptional care, dedication, and professionalism she showed us throughout the sale of our home of 28 years and the purchase of our new one. We are truly grateful for everything she did to make what could have been a stressful experience feel smooth and successful. This is the second time we utilized Pam to sell a home for us. She sold my father-in-laws home last year and just recently sold our home of 19 years. In both case she exceeded every expectation we had. Selling one home while buying another is no small task, but her knowledge, guidance, and constant communication gave us confidence every step of the way. Pam was always available to answer our questions, explain the process, and provide honest advice that was clearly focused on what was best for our family. What impressed us most was her willingness to go above and beyond. Whether coordinating inspections, keeping everyone on schedule, solving unexpected challenges, or simply checking in to make sure we were doing okay, she consistently did far more than we ever expected. Her attention to detail, tireless work ethic, and genuine kindness made all the difference. Because of Pam’s expertise and commitment, our home sold successfully, and she helped us find the perfect new home for this exciting new chapter of our lives. We couldn’t be happier with the outcome. If you’re looking for a realtor who is knowledgeable, trustworthy, responsive, and genuinely cares about her clients, we wholeheartedly recommend Pam Files. She isn’t just an outstanding real estate professional—she’s someone who treats her clients like family. We will always be grateful for everything she did for us. Karen & Ed Moore


Lisa Myrick
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Seller of 3289 Westover Road, Westover
Lisa is a great communicator, very personable and she knows the market. She helped me price my house perfectly and it sold in less than 2 weeks of being on the market. I will definitely use her for my future real estate needs.
Seller of 540 Rolling Hills Dr, Pelham
Lisa was amazing helping with the purchase and then also sale of our house. She didn’t stop looking till we found the perfect place. We had a contract on a house before that fell through and she immediately got back to finding an even better place for us! I truly appreciate everything she did! One of the best there is!
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DeAngelo Snow
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