After helping us buy a property,She was working with our daughter who had just gotten a job and was working with Jackie to buy a house, and had already picked out a house and gotten some financing approved to make an offer.. Jackie recognized—before I did—that It was not really what was best for my daughter, and Jackie advised her to rent a little bit longer. It saved our daughter from what could’ve been a bad situation for her, even though it cost Jackie a “sale“.

It’s easy to see why Jackie Austin is a top Eugene Realtor! I will be forever grateful that I had the privilege of being her client for my recent home purchase. Throughout our time working together, Jackie’s consistent and immediate responses to my questions and requests were impressive. Also, her open and warm communication style is among the many positive qualities that make Jackie such an outstanding realtor. She is deeply knowledgeable about the local area and the numerous details involved in buying a property. She connects promptly and professionally with listing agents and inspectors, as well as lenders and escrow officers. I also appreciated her truthful assessment of a home I almost bought that would have been a significant financial drain for me - due to initial major undisclosed repairs by the seller. Although we had almost been in escrow, she advised I might consider finding another property. I found one I loved on Zillow and texted her the listing at 7:30a the next morning. She was in contact with that listing agent within 10 minutes. She arranged to see the house with my daughter, who lives locally, only three hours later. (I was out of state.) Although there was already a cash offer on the table, I asked Jackie to quickly put together the strongest offer she could, which she did, in partnership with me and my lender. The offer was accepted at 3:30p that afternoon! It was a mini miracle! One of the main reasons I initially chose to work with Jackie is because of her reputation for excellent negotiation skills and her ability to write a winning offer that is accepted in a competitive situation. She far exceeded my expectations in supporting me buying my home in a wonderful SW Eugene neighborhood. I was truly able to relax and trust Jackie to manage ALL the specifics. Without hesitation and enthusiastically, I highly recommend hiring Jackie Austin to guide you through your next home buying experience!

Shasta was very responsive! Shasta is all about her job and her clients! Shasta is a very kind, caring human! Shasta really knows her stuff when it comes to real estate!

This is the third time we have used shasta on house sells or purchaes, would always contact her for my real estate needs

I have worked with Ben twice now, once when he helped me buy my house, and then again when I sold it 11 years later. Both times Ben made the process easy to understand and seamless. He has always been there to answer my questions and offer his experience.I highly recommend Ben Mondragon to anyone who needs a real estate agent for either buying or selling their home.

Jackie was always responsive, reasonable and knowledgable. She was not afraid to speak her mind about the home, market, expectations etc. Many sellers/buyers and agents are wildly delusional and Jackie is not. She provided excellent information, communication and direction. We could not be happier.

Jackie is a wonderful agent. We were not easy clients. Mom, daughter and son looking for something outside of norm. Well we found and Jackie worked through each detail to get us to closing. She is kind, patient and totally knows her job. We are so thankful to have worked with her.

Jackie was an outstanding real estate agent from start to finish. She communicated clearly and consistently throughout the entire process, making everything feel smooth and well-managed. What really stood out was her depth of knowledge—she provided valuable insights into different areas of the market that I wouldn’t have considered on my own. Her experience truly showed when it came to evaluating investment properties. She guided me with confidence, helping me think through decisions strategically rather than just emotionally. On top of that, she consistently went above and beyond, exceeding my expectations at every step. I would highly recommend Jackie to anyone looking for a knowledgeable, proactive, and reliable agent.

Jackie is an excellent agent. We followed her advice and recommendations and sold our home in 5 days. She is very professional, knowledgeable and knows her market.

I can’t say enough good things about Ben Mondragon Jr. He helped me buy my home over 10½ years ago, and just last month he guided me through selling the very same house. From start to finish—both then and now—he was wonderful to work with. He is extremely professional, knowledgeable, and responsive, and he truly cares about his clients. He made both the buying and selling process smooth and as stress-free as possible. It meant so much to work with someone I trusted completely, even more than a decade later. I would highly recommend him to anyone looking to buy or sell a home.