After helping us buy a property,She was working with our daughter who had just gotten a job and was working with Jackie to buy a house, and had already picked out a house and gotten some financing approved to make an offer.. Jackie recognized—before I did—that It was not really what was best for my daughter, and Jackie advised her to rent a little bit longer. It saved our daughter from what could’ve been a bad situation for her, even though it cost Jackie a “sale“.

It’s easy to see why Jackie Austin is a top Eugene Realtor! I will be forever grateful that I had the privilege of being her client for my recent home purchase. Throughout our time working together, Jackie’s consistent and immediate responses to my questions and requests were impressive. Also, her open and warm communication style is among the many positive qualities that make Jackie such an outstanding realtor. She is deeply knowledgeable about the local area and the numerous details involved in buying a property. She connects promptly and professionally with listing agents and inspectors, as well as lenders and escrow officers. I also appreciated her truthful assessment of a home I almost bought that would have been a significant financial drain for me - due to initial major undisclosed repairs by the seller. Although we had almost been in escrow, she advised I might consider finding another property. I found one I loved on Zillow and texted her the listing at 7:30a the next morning. She was in contact with that listing agent within 10 minutes. She arranged to see the house with my daughter, who lives locally, only three hours later. (I was out of state.) Although there was already a cash offer on the table, I asked Jackie to quickly put together the strongest offer she could, which she did, in partnership with me and my lender. The offer was accepted at 3:30p that afternoon! It was a mini miracle! One of the main reasons I initially chose to work with Jackie is because of her reputation for excellent negotiation skills and her ability to write a winning offer that is accepted in a competitive situation. She far exceeded my expectations in supporting me buying my home in a wonderful SW Eugene neighborhood. I was truly able to relax and trust Jackie to manage ALL the specifics. Without hesitation and enthusiastically, I highly recommend hiring Jackie Austin to guide you through your next home buying experience!

Working with Ben during one of the most difficult times in my life was truly a blessing. Throughout the entire process, he went above and beyond in every way. He remained professional, confident, composed, respectful, and incredibly responsive, even when unexpected challenges arose. Selling a home during a divorce was emotionally overwhelming, but he consistently made me feel supported, informed, and confident that everything was being handled with care. He communicated clearly, advocated for my best interests, and treated everyone involved with respect and integrity. His calm demeanor and dedication made a stressful situation so much more manageable. I am incredibly grateful for everything he did and would recommend him without hesitation to anyone looking for a realtor who genuinely cares about their clients and delivers exceptional service. Thank you for helping me through such a challenging chapter with compassion and professionalism.

Shasta was very responsive! Shasta is all about her job and her clients! Shasta is a very kind, caring human! Shasta really knows her stuff when it comes to real estate!

This is the third time we have used shasta on house sells or purchaes, would always contact her for my real estate needs

I have worked with Ben twice now, once when he helped me buy my house, and then again when I sold it 11 years later. Both times Ben made the process easy to understand and seamless. He has always been there to answer my questions and offer his experience.I highly recommend Ben Mondragon to anyone who needs a real estate agent for either buying or selling their home.

I cannot recommend Ben highly enough! He made the entire process of selling my house not only stress-free but genuinely enjoyable. From our very first meeting, Ben struck the perfect balance of personal warmth and professional expertise. He truly treated me like I was his only client — always available for calls, quick to respond to texts, and incredibly attentive to every detail and question I had. Ben’s work ethic is second to none. He went above and beyond with beautiful staging advice, professional photography, and a strategic marketing plan that attracted serious buyers right away. Thanks to his deep market knowledge and skillful negotiation, we received multiple offers and closed the sale promptly — well ahead of schedule — and for a price significantly higher than I ever expected. If you’re looking for an agent who combines genuine care with outstanding results, Ben is the one. He didn’t just sell my house; he made me feel supported and confident every step of the way. I’m so grateful and will be sending all my friends and family his way! ⭐⭐⭐⭐⭐ Highly recommend!

Ben is an outstanding real estate agent, and I cannot recommend him highly enough. He is incredibly knowledgeable, stays up to date on market trends, and provides thoughtful guidance every step of the way. What really sets Ben apart is his willingness to go the extra mile—he is proactive, responsive, and genuinely committed to helping his clients succeed. He is well connected with reliable contractors, which made the process so much easier and gave me confidence throughout. Beyond his expertise, Ben is humble, thankful, and a pleasure to work with. He brings professionalism, integrity, and a personal touch to everything he does. Anyone looking to buy or sell a home would be lucky to work with him.

As owners of rentals, we've bought and sold many houses with many realtors over the years - and in three different states. Jackie is the best- she really listens to what we want and quickly finds what we need. Because she knows the market, and has strong communication and negotiating skills, she is efficient in handling transactions. Our last deal with her was the quickest ever- a few emails, a weekend visit to Eugene, we left with an accepted offer on a condo and completed escrow in just a couple of weeks!

Jackie was always responsive, reasonable and knowledgable. She was not afraid to speak her mind about the home, market, expectations etc. Many sellers/buyers and agents are wildly delusional and Jackie is not. She provided excellent information, communication and direction. We could not be happier.