From our first phone meeting to the close of our sale, the Von Roll team, Ted and his wife Liz, consistently were engaging, knowledgeable and providing us with sage advice. Cindy and I, relied heavily on these expressed traits, that guided us through the myriad of possible real estate snafus. They are trustworthy and purposeful, with a swamp of choices out there, come to the high ground.
Ted Von Roll
She was our buyer agent. Due to technology, our real estate searching and transactions have been always "by owner". However, this time, we had such a good time to work with Nancy. STRONGLY recommended !!! Nancy has been such a resourceful and knowledgeable expert. Not only she has good communication, deep knowledge on the market, her devoted work ethics and honest feedback are the * * * * * value we have not experienced for many years. Definitely RECOMMENDED !
Nancy Christman
I met Romy Ramos in September when I was attending open houses, just looking around at the time. In the months of looking, Romy was the first realtor to fully describe the home buying process. She took time with me. Romy also connected me to a fantastic lender. I explained my timeline. I was considering December as a purchase time. Romy sent me listings to review. When a property interested me she provided the details on the homes. I made my first offer in December, but someone else beat me to it and was accepted. Romy kept looking. There was never pressure. I wasn't on a timeline, but was firm about my price point. Romy took me out to lunch one day then we went shopping together. The first place we visited was exactly what I wanted. Romy and I thoroughly toured the home and my offer was in the next day. I'm so happy to say that I'm now the owner of my first home. We closed in 15 days because Romy and the lender worked super fast. When I had questions, they were answered. Romy was with me for my inspection, follow-up inspection and assisted with the short term rental until the sellers move. I feel like my BFF was helping me along the way. Romy is knowledgeable and friendly. She is easy to work with and is accessible by phone, text, email or face-to-face visits. I appreciate her respecting my comfort level as far as budget. I also appreciate her guidance as this was my first time buying a home. What she suggested I offer is exactly what the house appraised for. I was impressed by that and the entire process with her. I have two friends who are now inspired to buy a home.
Romy Ramos
As a first time home buyer, buying a property was quite an experience for us. After months of searching, we finally closed the deal for our perfect home and Rod was immensely helpful in the whole process. Local knowledge: We were interested in the tri-valley area (Dublin, Pleasanton, San Ramon). As someone living in this area for quite some time, Rod has great knowledge about this whole area and the neighborhoods where we checked out the properties.Process expertise: Anytime we have any questions about the home buying process, Rod was there to answer our questions. There are many small details that you would not know until you are in the process of buying a home. We closed the deal very smoothly and Rod's expertise helped in the process.Responsiveness: Rod was always available for us, always; no matter whether it is a weekend, or late in the night. For over 3 months and almost every weekend, he made himself available for us to check out the properties; worked on late nights to catch the deadlines for offer submission. We couldn't expect anything more in terms of responsiveness that we got from Rod.Negotiation Skills: Rod is an expert negotiator. Besides negotiating the listing price, we also tried to minimize the out-of-pocket initial payments. Rod was able to help us achieve that target and we are very happy with the deal that we got.Overall, Rod truly amazed me with his commitment and professionalism. With his super friendly personality, he made us think that we are getting help from a family friend, who is an expert in the real estate market. Our experience with him was excellent and we wish him the best.
Rodrelle DeAndrade
I've worked with Sylvana through 2 home purchases and a sale and cannot imagine working with anyone else. In 2015, I made my first ever home purchase with Sylvana as my agent and felt heard, well-guided, well-informed, and learned very soon that she genuinely cares about you as a person through the process. When I decided to upgrade from this property in 2019, I went straight to her to both sell my home and purchase the new home. Sylvana navigated me through a very complex scenario to get me to my new home in Walnut Creek. I am always so impressed with her industry knowledge, clear and timely communication, patient explanations, and the professional relationships and respect she has cultivated in her industry. People know and respect her which means the deals are just smoother and more in your favor. She shows up in ways that you would never expect to ensure that demands are met and the deal is moving through a timely process. Once you work with her, you'll see that you have a reliable, effective friend in real estate for life.
Sylvana Wong
Faye Ann was involved in the process from start to finish. She was so knowledgeable about helping us stage the home for showings utilizing our furniture with an eye for design. Faye Anne was always professional and expedited all the paperwork efficiently and quickly. If we had a question she had an answer. I would recommend Faye Anne to list your home or help you find your dream home!
Faye Ann Silva
Charlene is so helpful and a great realtor. She worked on selling something out of the ordinary for me and it was easy peasy! She made sure she got back to me on all outstanding issues and questions. She made me feel like selling my property was her number one priority.
Charlene Brown
Mary, Thank you so much for all your patience and trust me you needed it with my family. You always explain things so we could understand. We were very luck to have you help us in this process. Ana
Mary Orfali
Again Mary led us through a quick and smooth sale. She knows pricing and how to maneuver through the complicated Rossmoor sales issues. Mary has a network of other agents that she can preview a property to and get a fast (and over ask in our case) sale. She is quickly available and does many small things that make a property show well. We would recommend her to anyone looking to buy or sell in Rossmoor in particular. This was our third transaction!
Mary Orfali
Janie has helped us through 2 different home sales/buying experiences. Our first home selling and then buying experience with her was so smooth and professional that 10+ years later when we were ready to sell again, we just went straight to her. She was always easy to get a hold of, very responsive, held our hand through each step, and knew exactly what needed to be done to sell our house in 2 weeks flat for way over asking price! I would highly recommend Janie Gervasi to anyone selling or buying a home in the bay area!
JANIE GERVASI
Janie has helped us through 2 different home sales/buying experiences. Our first home selling and then buying experience with her was so smooth and professional that 10+ years later when we were ready to sell again, we just went straight to her. She was always easy to get a hold of, very responsive, held our hand through each step, and knew exactly what needed to be done to sell our house in 2 weeks flat for way over asking price! I would highly recommend Janie Gervasi to anyone selling or buying a home in the bay area!
JANIE GERVASI
She was very knowledgeable about the available inventory. We had specific needs which she addressed . We were very appreciative that she focused on those needs without wasting our time showing us the wrong properties She was very pleasant and extremely easy to work with. She was well informed about the contract process and guided us with expertise through the process. We truly appreciated her prompt responses when we needed her,
Mary Orfali
