Sylvana Wong

We couldn’t have asked for a better real estate agent to guide us through such an important milestone in our lives. From the very beginning, Sylvana was incredibly communicative, responsive, knowledgeable, and always willing to take the time to answer our questions and make sure we truly understood every step of the home buying process. What we appreciated most was that we never felt pressured or rushed into making a decision. She genuinely wanted us to find the right home for our family and gave us the time and space we needed until we found the home we truly felt like “the one”. Her patience, guidance, and support made what could have been an overwhelming process feel so much easier. We are so grateful to have had her by our side throughout this journey and for helping us find our dream home. We would wholeheartedly recommend Sylvana to anyone looking for an agent who is knowledgeable, responsive, patient, and truly has her clients’ best interest at heart. Thank you Sylvana for helping make this dream a reality for our family!

Sylvana has been very helpful in the home buying process. She provides clear and concise communication and actively ensures any updates are sent in a timely manner. While searching for a home, Sylvana actively sent any new listings to me for review as soon as they come on the market. It was extremely helpful that Sylvana coordinated the house viewings. It was also greatly appreciated that she was flexible with house viewings as well. After finding a home to purchase, Sylvana made coordinating with the seller, title company, lender, and contractors very smooth. I greatly appreciate that there were no major hiccups during this part of the home buying process.

From our very first conversation, Sylvana made the entire home-buying process feel manageable. Her communication was outstanding: she was always easy to reach and talk to, she never made us feel rushed or talked down to. No question was too small or too big, and her response time was consistently so fast! What really set Sylvana apart was her honesty. She gave us candid, thoughtful feedback on every house we toured — including the ones that weren't right for us — which helped us trust her guidance. Her knowledge of our town was amazing and just what we were looking for; she understood the nuances between neighborhoods, the community feel of each area, and what would actually suit our lifestyle. Her negotiation skills made a real difference for us too. Her longstanding relationship with the listing agent helped things move smoothly and kept communication open. When the seller refused to cover a final inspection item, Sylvana stepped in and thoughtfully worked out a credit for us, and she even had her own handyman take care of a few other small fixes. That kind of follow-through and advocacy is rare. Overall, Sylvana was thorough, professional, and great to work with from start to finish. We couldn't recommend her more highly to anyone buying or selling a home.

We went into the home buying process scared, anxious, and unsure. As first time homebuyers with young kids about to be school age the moment felt high stakes and the process felt unclear. We leveraged all of the tools at our disposal to clarify the process and set ourselves up for success. But, no tool or resource was more effective that collaborating with Sylvana. She listened to our hopes, dreams, and needs. She flexed as we calibrated. Ultimately, we got a house we love in a neighborhood we love because of Sylvana's skill and knowledge. She helped us win!

She knew exactly what to do to sell our home, and highlighted the character. Wonderful agent! Was very patient with us from the beginning. She walked us calmly through the process, and never rushed or pushed us. It was such a pleasure to have her help us with the sale of our 118 year old house. We’re thrilled with the outcome of way over asking price before it was even listed!

We had an amazing experience working with Sylvana to sell our home. We needed to wait until we found a new home and got into escrow before we could even list our property, and Sylvana was incredibly patient and strategic throughout the entire process. Once we were in escrow, she moved quickly to help us get all of our documentation and preparations in order, and managed to get our home on the market within just two weeks. We were living in the home during showings and open houses with a toddler and an 8-month-old baby, which could have been extremely stressful—but Sylvana made everything feel as seamless and manageable as possible. She truly went above and beyond in every aspect of the process. Thanks to her expertise and guidance, we received multiple strong offers and ultimately sold our home for more than we expected. We are so grateful for her support, professionalism, and care during such a hectic time in our lives. We highly recommend Sylvana to anyone looking to buy or sell a home!