Ms. Hayes is a true professional; she was extremely responsive from the first introductory call to showing us the property we ended up buying at a time that was convenient for us and on very short notice. Ms. Hayes communicated very well every step of the way, answered calls and questions at any time, day and night. I have worked with many real estate agents, she is the best by far. I enjoyed working with her, talking with her regarding the market, the area, the house and all of the questions we had regarding the history of the house we bought. She was understanding, polite and again, very responsive no matter when we would reach out. If I ever need to sell in the area or buy another home, Jen Hayes is the only call I will make.

Jen did a fabulous job selling our property, and we couldn’t have been happier with her service. Her online marketing and visibility were outstanding, generating so much interest and so many showings that we actually had a hard time scheduling them around our rental commitments! What really set Jen apart was how proactive and hands-on she was throughout the entire process. She became our eyes on the property, identifying maintenance issues that our property management company wasn’t addressing effectively. She went above and beyond by finding vendors, obtaining quotes, and even coordinating the replacement of a long-overdue roof. Having someone we could trust to manage these details from a distance was invaluable. Her direct marketing efforts ultimately connected her with the buyer who purchased our property, and she did a beautiful job representing both parties throughout the transaction. We encountered several unexpected snags on the road to closing, but Jen handled every challenge with professionalism, ease, and persistence. She truly held the transaction together and kept everything moving toward a successful closing. Jen is much more than a realtor who lists and sells properties. She is proactive, resourceful, responsive, and genuinely invested in getting the job done right. I would not hesitate to work with Jen again or recommend her to anyone looking for an exceptional real estate professional. We are incredibly grateful for everything she did!

Have you ever walked into a family run business and immediately knew the business was run on trust, teamwork and total efficiency? That’s exactly what it felt like for my husband and I to work with Cal & Luis. They treated us like their own family and guided us in selling and purchasing our new home right away. Cal and Luis are a perfect balanced team and their strengths combined helped us incredibly during a tough market. With Cal’s expertise on selling, pricing and staging we were able to make a significant amount on our house and had an offer within 2 weeks of listing. Again, with Luis’ knowledge we were able to find and view our dream a house within hours of it listing. We are now living in the home and couldn’t be happier. And It didn’t end when we closed- they continued to follow up with us, offer to coordinate moving help and treated us like FAMILY! We are so thankful for them! - The Rosado Family

With so many homes for sale in the area, I wasn't sure how long it would take to sell mine, but Jen got it done in just two months. She knew the market, had a solid plan for pricing and marketing, and kept things moving throughout the process. What I appreciated most was that she was always available, gave honest advice, and handled things without me having to chase her down. She's easy to work with, knows what she's doing, and gets results. I'd definitely use her again.

This was our fifth real estate transaction with Jen Hayes, and there’s a reason we keep coming back to her. Jen brings a level of market knowledge, strategic thinking, attention to detail, and personal involvement that is hard to find in a real estate agent. When it came time to sell our property at 502 Twenty-First Street, Jen knew how to position it to attract serious buyers without leaving money on the table. We listed at $835,000, were under contract within a month, and ultimately sold for $820,000 — an excellent result in a market where many homes are sitting much longer and requiring significant price reductions. What makes Jen different is that she doesn't just put a home on the MLS and wait for offers. She approaches every sale like a business strategy. She understands what buyers respond to, how to make a property stand out, where to invest in preparation and marketing, and how to negotiate effectively to protect her sellers' bottom line. She's proactive, resourceful, incredibly responsive, and always thinking several steps ahead. Perhaps most importantly, Jen treats every transaction as if her own money were on the line. She gives straightforward advice, handles the details, anticipates potential problems, and takes ownership of the process rather than leaving everything for the seller to figure out. After five transactions, we can confidently say her results are not a matter of luck. Her experience, work ethic, and ability to execute consistently set her apart. If you're selling a home and want someone who does far more than the average agent, Jen is absolutely the person you want representing you.

Cal and Luis were super committed and communicative through both the sale and purchase of our house. They made us feel like part of their family and were always happy to explain the process. They are very knowledgeable about the area and market. We recommend them to all of our friends and family. Super trustworthy people.

We couldn’t have asked for a better experience selling our home with Jen. Since we live out of the area, we needed an agent we could completely trust to take charge of the process, and Jen went far beyond simply listing our house. She walked through the property with a critical eye, identified the repairs and cosmetic improvements that would make the biggest impact, and coordinated everything needed to get the home market-ready. Her recommendations for the exterior paint and overall presentation completely transformed the house—it honestly looked 20 years newer when she was finished. Once the home was ready, Jen’s marketing was exceptional. The listing immediately generated a tremendous amount of online interest and showings, and in a much slower real estate market, we received a full-price offer within just three days. What impressed us most was how hands-on Jen was from beginning to end. Being out-of-town sellers could have made the process stressful, but she handled the details, kept everything moving, and treated our home as though it were her own. If you’re looking for an agent who does much more than put a sign in the yard—someone who understands how to prepare, position, market, and sell a home for the best possible result—we highly recommend Jen Hayes.

I cannot recommend Jen highly enough! After having a very disappointing experience with another realtor who communicated poorly and left us feeling frustrated, Jen stepped in and completely turned things around. From the beginning, she was responsive, professional, honest, and kept us informed throughout the entire selling process.

Darlene was so helpful throughout the buying process. She communicated clearly and was always available (even on short notice), which really made a difference when working from a distance. Her market knowledge and negotiation skills were outstanding. She explained everything in a way that was easy to understand and tailored to what mattered most to me. When it began to seem like my budget wouldn’t meet all my needs, she was adaptive and helped me navigate those trade-offs. In the end, we found a great property that worked for my situation and closed on it well within budget. She also provided great references for contracting work and was incredibly helpful even when I couldn’t be there in person. She showed up on time, stayed on top of everything, and managed it all while juggling other clients. She made the whole experience straightforward and stress-free. I recommend her as a buyers agent, and am sure she would be excellent representation for sellers as well. I hope to work with her again in the future, and I have full confidence in her providing the same experience to new clients for many years to come.

She staged my property, hired an excellent photographer that was professional and efficient. She held consistent open houses and Ashley followed up with each and every lead. I was impressed with the level of intuitive communication with other realtors and clients on my behalf. She negotiated from a position of strength and therefore getting a solid contract price. I have to thank her for her time as it was my pleasure to have her sell my home.