I could write an entire book on why I won’t work with or recommend these two people ever again but for the sake of time, here are the highlights: 1) the entire “team” (agents, inspectors, broker, etc.) did not seem competent; 2) at the last minute we had to shift the closing day because seemingly no one with the loan originator’s office wanted to work over the holidays (the close date was set obviously weeks in advance);3) the agents tried to conduct a final walk through without my spouse or I present… which came off incredibly suspect; 4) when my spouse and I asked how one of us could close remotely, there was no clear and timely communication… my spouse and I both ended up having to be in person, which is ridiculous in the year 2026;5) at a certain point during the process, it seemed the agents were more interested in helping the eventual sellers sell their house as opposed to my spouse and I buying a house… this became evident upon close when over half of the contractual resolutions were not fulfilled by the seller. It wasn’t until I called out Todd and Laurie that resolutions actually took place, but they seemed fine before being called out to not do anything about the issues;6) inspection and inspection resolution was simply awful. Todd and Laurie absolutely pissed away our negotiating advantage as ideal buyers. I truly believe with other agents my spouse and I would have saved a five-figure sum once issues were found during inspection; 7) when the sellers proposed a “solution” to the major issue found during inspection, it was quite possibly the worst and most idiotic proposal ever put into words. Naturally Todd and Laurie thought this abomination of an idea was great and recommended we agree to it… although I knew the proposal was very suboptimal, I reached out to multiple plumbers for advice and all of them responded in a similar fashion: “obviously this won’t work;”8) I talked more with my previous realtor during this process due to lack of confidence
