Lane's profile

Lane's reviews

  5  
Lane has 56 reviewsacross 18 different locations, showing 12.
11 days ago
highly recommend

I can't recommend Lane and Tracy highly enough. From our first conversation, they provided excellent advice, helped me price my home strategically, and guided me through every step of the process with professionalism and confidence. Thanks to their expertise, my home went under contract in just two weeks—far faster than I expected. Throughout the transaction, they stayed on top of every detail, communicated consistently, and made sure nothing slipped through the cracks. What impressed me most was their ability to navigate a particularly complex situation with patience, tact, and professionalism while still advocating for a smooth and successful closing. Selling a home can be stressful, but Lane and Tracy brought a level of organization, experience, and steady guidance that made all the difference. If you're looking for realtors who are knowledgeable, responsive, strategic, and genuinely invested in their clients, I would absolutely recommend Lane and Tracy.

about 1 month ago
Caring and helpful from the first step to the closing and after.

Lane and Tracy cannot be captured in a single sentance. Their knowledge of the area, what it takes to sell at top dollar, and guidance in finding help foe each step is beyond and above what anyone would call normal. they found us handymen, plumbers, and movers the make the transition as easy as possible for us. In fact they sold the house for full asking price before it was listed and all cash so we closed in two weeks. All amazing tribute to there contacts, knowledge and skill. WE are over 80 and do not plan another move but if we do Lane and Tracy would be the only people I would call.

about 2 months ago
First rate presentation of the property and strong negotiating skills.

Lane and Tracy did a great job of marketing brochure and being realistic as to the current market. If the first buyer had not bailed, the sale would have been above expectations. The changing market, saw a lower sales price. that said, Lane and Tracy did a great job of negotiating a higher price than offered. Highly recommend them. Did a grat job of helping us prep the house for sale.

about 2 months ago
Confident communicator with clear plan

Lane was organized and knowledgeable in his approach in marketing our condo. He was accessible and prompt in communicating through each step of the process. He explained the nuances of selling in a 55+ villa community. He listened to our concerns, addressed our questions, and anticipated potential hurdles in the current market.

about 2 months ago
Great for First Time Buyers

Lane helped us through every part of the process as first time buyers! We are incredibly grateful for his patience, communication, and negotiation skills.

3 months ago
Excellent In All Aspects

Lane and Tracy provide impeccable service in every aspect of the selling process - timely communication, initial walkthrough, market analysis, pricing, readying the property, print materials, preparing for showings, interpreting feedback, offer negotiation and closing procedures. They go above and beyond! We've used them to sell two properties and buy one property in the South Charlotte/Matthews area.

4 months ago
Impeccable Customer Service

Lane and Tracy made buying and selling my homes seamless, and guided me through the entire process with the utmost integrity. With intelligence, expertise and a lot of fun, they truly go above and beyond for their clients. I can recommend them without hesitation!

4 months ago
Excellent service!

My wife and I are very grateful to have been encouraged by our son-in-law to to secure the services of Lane Jones as our realtor. We were first-time home buyers, and Lane took the time not only to explain the process, but to guide us through every step along the way, from identifying a home, to making an offer and negotiating a price, and to the final closing, Lane was there for us. We'll happily recommend his service to friends and family.

5 months ago
Incredible Experience

Lane Jones was incredible to work with on the sale of my home. He communicated well throughout the process and was always available to answer questions. He is very knowledgeable of the Charlotte real estate market and educates his clients well. He helped me get the repairs on my home in a timely manner but reputable vendors at a fair price. I highly recommend his services.

5 months ago
Excellent experience!

Lane and Tracy understand the Charlotte area real estate market. They research local similar homes so they can recommend a realistic and competitive asking price based on facts, not emotion. They work quickly and efficiently so you can get your home market ready and they patiently guide you through the process from beginning to end. If/when issues arise they can often recommend someone reputable within their network to address them. I highly recommend the Jones Team with Helen Adams Realty.

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