Lana's profile

Lana's reviews

  5  
Lana has 87 reviewsacross 18 different locations, showing 12.
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Lana's qualities as told by our client reviews: empathetic, well-connected, patient, supportive, clear communication, responsive, local expert.
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Buyer review
Amazing experience!
over 1 year ago
Amazing experience!

Lana was absolutely phenomenal! She went above and beyond to help me purchase my home. She was always available to answer questions, and made the entire process smooth and stress-free. Her knowledge of the market was incredible, and I couldn't be happier - highly recommend them to anyone!

Seller review
Remarkable dedication to her customer’s satisfaction
over 1 year ago
Remarkable dedication to her customer’s satisfaction

Lana goes well above and beyond her agent responsibilities to help ensure timely success of the transaction! She helped us on a personal level with multiple challenges beyond her scope to support us during the chaos of moving, remodeling, selling, etc. Highly recommend. Not only were we extremely satisfied with the entire experience, we feel we have made a new long term friend. Thank you so much Lana.

Buyer review
Excellent every step of the way
over 1 year ago
Excellent every step of the way

Lana helped us every step of the way as first time home buyers. She went above and beyond to make sure we found the right home and had everything taken care of in our journey. She made sure to answer any question we had about the process and explained everything as clearly as possible.

Buyer review
First time buying made easy
over 1 year ago
First time buying made easy

Lana is awesome. I was a first time buyer and Lana was there to answer every question I had. Couldn’t recommend enough!

Buyer review
Lana is the perfect realtor!
almost 2 years ago
Lana is the perfect realtor!

Lana was amazing with helping me buy my home! She has a great eye for property potential and understands what her buyer is looking for in a home. She is professional and smart and super fun to work with. She advised me on the entire process- making the offer, escalation and loan process. She made the whole process fun and zero stress. And she had so many great suggestions for interior and exterior improvements. I will recommend her to everyone both buying and selling!! :)

Buyer review
Lana is a Lexington Legend
almost 2 years ago
Lana is a Lexington Legend

Lana helped us find a home with several requirements including a long term plan to start a rental portfolio. She helped us not only with the process, but with understanding the market for rentals, aspects of the neighborhoods we were looking, and pros and cons of every house we looked at. She was always available and incredibly helpful. 10/10!

Buyer review
Amazing experience
almost 2 years ago
Amazing experience

I cannot recommend Lana enough to help you find your dream home! She completely took me and my little family under her wing and helped us find the perfect first home to bring our second baby home to! Her professionalism, flexibility, and desire to find exactly what we were looking for is what made our experience so wonderful. As first time home buyers, we were very new to this experience and she was nothing but patient and nurturing to us throughout the whole entire process. We absolutely would recommend Lana and the Jury Group to anyone in the area looking for their home!

Buyer review
STOP! Look no further😀
almost 2 years ago
STOP! Look no further😀

Lana helped me purchase a home 2,500 miles away. I was living in Oregon and relocating to Lexington, Kentucky. Which means no matter where you live she can make your home dreams come true. Upon seeing the listing on Zillow I immediately contacted my sister who lives one mile away from my newly purchased home. We did a video walk about on the outside and I knew this was “my house”! We were able to have a showing one hour later for the inside. I immediately contacted Lana and we proceeded with all the necessary paperwork through a secure platform online. She explained in detail and made sure all my questions were answered. All transactions went flawless and timely. I was a new homeowner in 17 hours from the first phone call to my sister to the “You got the “house” call. Lana is pleasant, caring, knowledgeable and a good listener. She also has wonderful referrals for anything you need done with your home. Also included with Lana are fantastic discounts on flooring and Wayfair purchases! Right! I saved $1,500 on my new flooring. She’s just a phone call and text away. I can promise you will love her as much as I do!

Buyer review
Expert Knowledge and Professional
almost 2 years ago
Expert Knowledge and Professional

Lana has worked with my partner and I on a few different transactions on both sides of the table. Her knowledge of the real estate market and strategy for finding the right fit landed us in a great home. Highly recommend Lana’s expertise!

Seller review
PERFECTION!
almost 2 years ago
PERFECTION!

Lana Stephens was essential to the process of preparing the home from our Mom's estate so it could be sold. She worked with us to honor the memory of Mom as we made decisions regarding repairs and possessions before the home was listed. Lana's excellent guidance gave us a workable plan to manage what seemed to be an overwhelming chore. Lots of positive reinforcement to lead us through the endless lists! THANK YOU, THANK YOU!

Buyer review
Professional but fun!
almost 2 years ago
Professional but fun!

I was so lucky to be referred to the fantastic duo team Lana Stephens and Traci Mitchell. Between the two, one is always available! I got my very first home because of them. Quick to respond and even quicker to make things happen. I am still in disbelief with the whole process being as seamless and easy. Loved it, love them, love my new house!

Buyer review
Lana is awesome!
almost 2 years ago
Lana is awesome!

Lana always went above and beyond to help us feel comfortable through the whole buying process. She is always available, professional, and very knowledgeable about the real estate market and with any providers needed for loans, closings, home inspection, home improvements, etc. We would highly recommend Lana to anyone buying or selling. She’s the best!

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