Lana's profile

Lana's reviews

  5  
Lana has 91 reviewsacross 19 different locations, showing 12.
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Lana's qualities as told by our client reviews: empathetic, well-connected, patient, supportive, clear communication, responsive, local expert.
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Seller review
Lana is the best, hands down
over 3 years ago
Lana is the best, hands down

Lana proved from early on that she was the right choice when we decided to sell our home and buy our new home. We were not expecting to be on the market AT ALL, so it was even more amazing that all transactions were complete within 60 days. When you work with Lana you don’t get just an agent, you get someone who organizes all aspects of getting your house ready to sell including all those repairs and updates as well as house staging that kind of makes you wish you weren’t selling the house. She also acts like a therapist to help you endure the highs and lows of the process. Finally, she is 120% your advocate and uses her knowledge and experience to ensure our best interests are preserved. Our experience was not an easy one due to the buyers’ agent and lender, but Lana navigated the situation as the utmost professional with our interests front and center. I guess it should also be noted that we sold our house the day it went on the market. You will not find anyone better.

Buyer review
Could not ask for a better realtor
over 3 years ago
Could not ask for a better realtor

Lana was awesome from the first time we spoke on the phone. She made navigating the process of purchasing my first home a breeze. She listened to what I was looking for and kept me updated and informed every step of the way in finding the home that was right for me. I would not hesitate to recommend Lana to anyone seeking a trustworthy and professional realtor. Thanks for helping me find home!

Seller review
She’s Amazing!
over 3 years ago
She’s Amazing!

Lana is the best. She is knowledgeable, timely, and did a lot to help us get the property ready for showing. Her personality is easy going, but she is firm when necessary. We are repeat clients.

Buyer review
Excellent agent - local expertise and her contractor crew
over 3 years ago
Excellent agent - local expertise and her contractor crew

As an out-of-state Lana provided excellent knowledge of the Lexington neighbors and showed them to me, as well as leaned my housing formats likes and dislikes during my October 2023 advance trip from Kansas to Lexington. Lana provided me a Flexmls tool to keep abreast with the Lexington housing martlet as I entered my serious housing search this spring-summer. She was always reachable and provided professional insight on the local market. Upon contingent contract offer on 1421 Saddle Club Way, Lana arranged for the home inspection and - highly important for me, an anatical type who needs hand-holding in areas outside my expertise - had here contract crew and other vendors immediately available two I had an informed outlook on the additional cost to cure home deferred maintenance and a timeline. We got the carpet material and bid, concept of the replacement custom bookcase, sun room air conditioning mini-split and vinyl planking, master bathroom remodel to cure inspection issues etc., and deck replacement. Her devoted crew got me on queue to have projects completed prior to my ultimate move-in (listing my Kansas home for sale in a couple weeks). She loves interior design work and has a keen eye, taking me to tile and flooring vendors to get materials ordered and on queue for the project timeline (plus I benefited from her and contractor’s purchase discount benefits). Lana is passionate for her client’s well-being, provides extra support for those in need of guidance like me, and truly provides the extra post-closing services very willingly and enthusiastically for her clients. I’m extremely fortunate to have Lana as my agent.

Buyer review
Lana is great!
over 3 years ago
Lana is great!

Lana is a very honest and hardworking person. She truly wants you to get the home you are looking for at the right price. We have bought 2 homes with her now. Once we got into our new home she helped us with color of walls etc. I would recommend her to anyone looking for a house in Lexington or nearby cities.

Buyer review
Best Service - Awesome Real Estate Agent
almost 4 years ago
Best Service - Awesome Real Estate Agent

We had a good real estate agent before, and he helped us find a new place and sell it later. We thought we could do a little better, but we were wrong. We did MUCH BETTER! Lana was very personable, patient and easy to work with. She helped us find many places to check out and followed up after we checked saw them. Where she really shined was the follow up, helping us several different times once the sale was completed. We had not experienced follow up like this before and it was greatly appreciated. We could not ask for more in a real estate agent. Thanks Lana! Chris and Peggy Grzywacz

Buyer review
Extremely professional and highly knowledgeable!
about 4 years ago
Extremely professional and highly knowledgeable!

Lana was great to work with! Her and Traci were quick to find us a beautiful home and ensure our process from start to finish went as smooth as possible. They answered all of our questions and helped us in many ways. I highly recommend these wonderful ladies! Thanks again Lana and Traci!!

Buyer review
Absolutely Amazing
about 4 years ago
Absolutely Amazing

Absolutely hands down the best realtors we have worked with! Helped us with everything even the last minute things! We really can not thank you guys enough for helping us in every single way you can!

Buyer review
Best agent ever
about 4 years ago
Best agent ever

Lana worked with me for months showing me countless properties until we found the perfect place for me to call home. Totally recommend working with her and Traci!

Seller review
Lana Stephens did a wonderful job as my realtor!!!
about 4 years ago
Lana Stephens did a wonderful job as my realtor!!!

Lana Stephens did an amazing job of guiding me through the entire selling process! She was exceptionally professional and friendly and was extremely attentive and responsive to any / all inquiries from myself as well as the buyer’s agent. Her knowledge of the market and current trends helped get top dollar for my home! Please strongly consider Lana when you are ready to buy or sell!

Seller review
Absolutely Amazing!
over 4 years ago
Absolutely Amazing!

Lana is a pleasure to work with! She made the entire process of selling my home easy and stress free. She is so caring and provides incredible service. You can’t go wrong using Lana!

Buyer review
Awesome experience
over 4 years ago
Awesome experience

Lana provides a pleasant and stress free experience. Her attention to detail and caring attitude is truly an inspiration. If you are looking for a great realtor, look no further.

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