Lana's profile

Lana's reviews

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Lana has 91 reviewsacross 19 different locations, showing 12.
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Lana's qualities as told by our client reviews: empathetic, well-connected, patient, supportive, clear communication, responsive, local expert.
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Buyer review
Top Notch Realtor!!
about 1 year ago
Top Notch Realtor!!

Lana has been a great realtor. She went above and beyond selling our home. And helping us secure our dream home. She will stage your home to look better than you thought it could be. She helped us find good people to do the inspection of our dream home. She worked hard to help us secure our dream home that at one point we didn’t think it was going to work out. But she was there every step of the way helping us. You won’t go wrong having Lana as your realtor!

Seller review
Above and Beyond hitting the mark as a realtor
about 1 year ago
Above and Beyond hitting the mark as a realtor

I called Lana to let her know about a home I was interested in and also that meant we would be selling ours. This initially came with a contingent offer and we would need to move quickly on the sell. Lana was more than knowledgable in navigating with us what the contracts and loan negotiation options were when placing an offer with contingency. She also helped us get the price of our home listed at a rate that gave us the equity we needed in moving forward, but that was also fair in comparison of the value of homes surrounding our neighborhood. She advised us almost daily on price adjustments and actions to take that would rapidly move the sell of our home. Days prior to listing, Lana and her partner gave us a list of what we needed to do to our home before it went live. In addition, they scheduled a day to come in and stage/transform our home to look it's best. Once we received an offer, Lana became the mediator for negotiations. Within minutes she sent us spreadsheets that gave us clarity on multiple offers so that we were confident in adjusting the original price of the property, while also valuing our bottom line. She then guided us through making appointments for inspections, closings, loan officers and shared all documentation we needed in a timely manner. She also shared with us on a consistent basis the requests made by the buyer so that we could set priorities on their needs prior to moving in. Leading up to closing, Lana communicated thoroughly the expecations for moveout because she is genuinely looking out not only for us, but for the buyers. Her move out expecations on time and cleanliness were high, and as a buyer myself, I truly appreciate that! From start to finish, every single bit of attention to detail that Lana gave the process of selling our home, is what made making the move to our dream property a possibility. I'll never be able to thank her enough.

Buyer review
Unmatched Real Estate Experience
about 1 year ago
Unmatched Real Estate Experience

I called Lana on a Friday about a house that was a potential dream location for my family. By the next morning, we were at a showing that she so quickly made happen for us. That evening she researched options that gave us the confidence to move forward. We put an offer in that evening. Throughout negotiations until a final offer was agreed upon, Lana was our mediator, advisor, communicator, everything you need to remove the stress. Within minutes we had spreadsheets with options that we could review, and a various hours of the day, she would take our calls to answer questions. After our inspection, she was very thorough with the sellers so that our home was safe and prepped for move in. She was with us at our final walkthrough, obviously the closing, but even after move in, she called to see if everything went well with the move and if there were any glaring needs that she could help with. I never felt alone throughout this entire process. She protected us by elevating her expertise with not just real estate, but also loan options, design, and using networks to make buying a home seamless. My husband says we are never moving again, but to any of our friends who are looking to buy a home, I will hands down recommend. Lana Stephens.

Buyer review
Amazing and Fabulous
about 1 year ago
Amazing and Fabulous

Lana helped us out so much with buying our home in Lexington! She took our list of everything we wanted and got us our dream home! She was very honest and upfront about everything and helped guide us through every step. We couldn’t have done it without her!

Seller review
Top of the line!
about 1 year ago
Top of the line!

Lana, is a top notch agent! She’s not your typical agent. You know the kind. Lazy!! Take a few pictures and list it. No, Lana earns your respect for the great job, she does. She stages your home to make it look better than ever. She has a hidden talent for decorating. I never thought our house could look that much better using our own stuff along with some of her stuff. Lana never failed to not communicate with us in a very timely manner. She was very aggressive with all matters of getting our house sold fast. And for getting the dollar amount we wanted for it. My husband and I are very appreciative of everything she has done. Especially appreciative for finding her!!

Buyer review
Lana is the best!
about 1 year ago
Lana is the best!

After finding this house, Lana jumped into action without a 2nd thought! All was handled within 3 weeks! I was even traveling during the closing & she made sure all was seamless! I couldn’t recommend Lana more! We felt taken care of & guided thru every single step of the process! Now we’re happily enjoying our new home!

Seller review
We absolutely adored Lana!
about 1 year ago
We absolutely adored Lana!

Lana knew exactly how to help stage our house for a very quick & easy sell! Lana communicated very single step & made everything seamless for us! I was actually traveling during the closing & she made sure my POA was in order for everything to be taken care of! Couldn’t recommend her more!

Seller review
Lana goes above and beyond!!
about 1 year ago
Lana goes above and beyond!!

Lana and Traci are such great advocates for their clients. Lana helped us buy the perfect home for our next stage in life. Then she got busy helping us prepare our current home for sale. Her creativity and knowledge are second to none. Our home of 25 years needed some love and she had contractors lined up to give us multiple quotes and then quickly helped us ready the home to sell. Her staging abilities are impeccable. We sold our home within 24 hours of listing! Their professionalism and integrity truly set this team apart!

Buyer review
Above and Beyond Expectations
about 1 year ago
Above and Beyond Expectations

Lana was thorough, professional and kind. With her guidance we found the perfect home for our family. She walked us through every step, had amazing contractors to help throughout the process when needed. She helped us list our current home and had it sold within 24 hours. We can’t recommend her enough!

Seller review
Lana is the best!
over 1 year ago
Lana is the best!

Lana has been great both times I worked with her. Things are always prompt, smooth and fair. She really takes your needs and wants into consideration. She will always be our go-to!

Seller review
Lana Stephens, realtor
over 1 year ago
Lana Stephens, realtor

Lana was great help to us. She was Able to get a final sale price above the highest appraisals and comps. Lana was able to assist with obtaining contractors to get repairs done that were needed as she is knowledgeable with concern contractors in the area. The contractors were economical and did a great job. Lana went above and beyond the call with staging and many other things. She made the things we needed to accomplish much easier due to her knowledge and guidance.

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