Cathy Poungmalai

We cannot recommend Cathy highly enough. After a difficult experience with a previous agent, we went into this process with real trepidation, especially given how competitive the Vienna, VA market is, with very little inventory and intense buyer demand. Cathy immediately put us at ease and proved to be an exceptional advocate from day one. She skillfully navigated a fast-moving situation, built a strong and professional working relationship with the seller’s agent, and handled several challenging negotiations with confidence and diplomacy. Thanks to her expertise and responsiveness, we went from offer to closing in about two weeks, no small feat in this market. Cathy also moved quickly to secure an outstanding inspector and ensured the inspection process was smooth and thorough. Even after closing, she has gone above and beyond, continuing to help us with upgrades and providing thoughtful guidance every step of the way. Cathy is incredibly knowledgeable about Vienna, Fairfax County, Washington, DC, and the surrounding Maryland markets, highly responsive, and deeply committed to her clients We recommend her 100% and would not hesitate to work with her again.

We recently used Cathy on both the sale of our existing house and the purchase of our new house. Although she was great on both of these, where she really shone was on the sale of our existing house. She provided us with substantial guidance on what work needed to be done on the house to maximize our proceeds, hooked us up with a contractor, helped us oversee the contractor -- all the while respecting our budget. In addition, she owns a staging company which helped transform our house when the work was done. We ended up with multiple offers well within the time frame that we had estimated for the sale of our home. One thing I especially appreciated about Cathy was her team of assistants. Although we primarily dealt with Cathy, when necessary they were responsive and very helpful. It was clear to us all the work they were doing in the background and how good they were in helping Cathy ensure a smooth transaction from start to finish.