"I had met Joan socially several times and liked her personality
"I had met Joan socially several times and liked her personality. When I started thinking about a relocation, I had a conversation with Joan, and she proved to be knowledgeable, so there was no reason to look further. And she proved me right. She gave service well beyond basic in so many ways.
When you listen to the "Purple Bricks" ads on TV, it could give one pause. But after this experience of Joan keeping track of all the balls in the air and keeping communications going on several fronts, I would NEVER recommend the impersonal representation of a hands-off broker.
I am a very satisfied customer."