Susan and Roger demonstrated comprehensive market knowledge answering questions about the area, home details, utilities, area services like health care, and questions I didn't even think of. Communication was always timely but unobtrusive using text, email, phone even video touring properties for my elderly parents. They quickly adapted to our special need for two walkers, wide doorways, no stairs... Negotiation was an impressive display of insight, recognizing an opportunity for bidding the right price at the right time. They worked tirelessly through the inspection/objection process offering solutions, options for technical service, and negotiating to reach a timely closing. Susan and Roger are the definition of professionalism. I felt like we were in good hands all the way through. They quickly earned my trust and delivered on every level, I could not have asked for a better experience.

The Kelley Team

star   5   (74 reviews)

Jace Thorpe delivered an exceptional experience while helping us sell our home, especially given that we were managing everything from out of state. What could have been a complicated and stressful process turned into a smooth and well-coordinated experience because of his dedication and attention to detail. What truly stood out was his willingness to go far beyond what is typically expected of an agent. He personally handled multiple tasks at the property that he did not have to take on, which saved us significant time and stress. That level of ownership and follow-through made a huge difference. Throughout the entire process, Jace was professional, responsive, and incredibly reliable. Everything was handled accurately and efficiently, with no issues or surprises along the way. He communicated clearly, stayed on top of every detail, and ensured nothing fell through the cracks. If you are looking for an agent who is dependable, proactive, and truly committed to his clients, Jace is the one to choose. We would highly recommend him to anyone buying or selling a home.

Jace and Brenda Thorpe

star   5   (142 reviews)

Our experience working with Roger and Susan was great! They provided current market research and valuable suggestions to help us make informed decisions to sell our home. They were available every step of the way, at all hours, providing feedback following showings, answering questions, and once under contract helping us negotiate with the buyers. Even after closing, Roger went above and beyond to help us remove some trash, to calm the buyers, after we had moved out. Thank you Roger and Susan! We appreciated your professionalism, kindness, humor and understanding. We would highly recommend you to anyone selling a home in Northern CO.

The Kelley Team

star   5   (74 reviews)

We were out of town buyers who contacted Roger and Susan after reading on-line recommendations like this one. We felt very fortunate to have ended up with them and hope that this helps others in their decision. They were just what we were looking for.... great market knowledge, professional, informative, patient, and not at all pushy. Their communication, follow-up, and attention to detail were simply outstanding. We were relocating from Florida so, other than coming out for a house hunting trip, everything was done remotely. From negotiating the contract, getting through the inspection process, obtaining repair estimates, and finally closing on the property, Roger and Susan were always there to help. In addition to coaching us through the process, providing valuable insight along the way, and keeping everything on track, they made frequent trips out to the property to meet with vendors and inspectors on our behalf. When we had questions or concerns, they got answers, contacting qualified professionals as needed and always making sure that we had solid information on which to base our decisions. Going through the home buying process can be scary, especially when doing so remotely, but Roger and Susan made it as stress-free as possible. They are a great team and we couldn't have had a better experience. They have our highest recommendation.

The Kelley Team

star   5   (74 reviews)

We have had Roger and Susan Kelly sell several properties over the past several years. They are true professionals in the Real Estate markets. We appreciated their Communication and suggestions during the sale of our Condominium in Loveland, Colorado. Their suggestion was that we contact a business that does temporary furnishings. Their suggestion worked! The property sold within weeks.

The Kelley Team

star   5   (74 reviews)

This was not our first home purchase, but it was surely the easiest and the most enjoyable. Roger and Susan were warm and friendly, always helpful, and always available to answer questions via phone, email or text. Their market knowledge and experience are extensive, their communication skills are outstanding, and their professionalism is impeccable.Roger was very helpful with providing reliable contacts and information for any repairs necessary for our home. Communication regarding our purchase was always prompt and thorough. I highly recommend Roger and Susan.

The Kelley Team

star   5   (74 reviews)

Susan is an absolute rockstar realtor! Her thoughtfulness shone through in every step of selling our home—she listened to our needs, offered brilliant insights, and made the process seamless. She was incredibly generous with her time, always available to answer questions or provide updates, no matter how small. Her professionalism was unmatched, handling every detail with expertise and confidence, from helping staging to closing. Susan’s passion for her work and genuine care for her clients made all the difference. We couldn’t have asked for a better partner—she’s simply the best!

The Kelley Team

star   5   (74 reviews)

Susan is extremely organized, responsive, and will bend over backwards to help you sell your house. She and her entire team are amazing!

The Kelley Team

star   5   (74 reviews)

We got hooked up with Roger & Susan via Zillow. We had no idea who they were or how our inquiry was routed to them. From the beginning Roger displayed professionalism & courtesy and was very patient with us. We have been city dwellers all of our lives and don't know much about the pitfalls of owning properties in the mountains of Colorado. The purchase was very complex & the Kelley's helped us tremendously in navigating resolutions to several items: - There are 2 parcels of land, 1 which has the cabin & 1 in between the cabin & the road. Roger made sure we would have an easement to always have access to the cabin since we didn't want the other parcel. - The 5 acre property also has a garage & a small out-building which was built on the wrong side of the property line. Again, Roger made sure there was an easement so we wouldn't have to move it - The cabin is almost 50 years old and is quite weathered. Roger brought in several inspectors to look at the property, well, chimney and checked on the septic system also. When the roof showed hail damage Roger got a roofer to give us a second opinion and a quote to replace the 4 year old roof. In the end we got a new roof! Roger was a fierce negotiator with the sellers & their agent, who were less than thrilled to replace a fairly new roof. The inspection revealed 39 other deficiencies & Roger negotiated a reduction in the agreed upon price. The selling agent appeared to be somewhat new to the business so Roger actually mentored him to make him understand that losing our offer would severely impact their ability to eventually find a buyer. Having recently purchased a Denver home & see the realtor make a ton of money for 3 days of work, we were constantly apologizing to Roger for how much effort he was expending on a much cheaper sale! He expressed gratitude all the way through for having the opportunity to work with us. We highly recommend the Kelley team!!!!

The Kelley Team

star   5   (74 reviews)

Roger was absolutely wonderful to work with. He was clear, honest, and gave great advice through every step of this process. It’s challenging to purchase a property. He took the stress away and advocated for me through it all.

The Kelley Team

star   5   (74 reviews)

Roger and Susan were both professional, knowledgeable, and personable from the very start. They have a wealth of market understanding and offer great recommendations for lenders. We flew to Colorado from Texas for a showing. The Kelley Team was so kind in offering a ride to us so we didn't have to rent a car for a few hours. This is the difference in Roger and Susan. Roger is highly educated and made negotiating with the seller's agent seamless. I would highly recommend the Kelley Team to anyone in the market to buy or sell real estate!

The Kelley Team

star   5   (74 reviews)

Roger and Susan were remarkable in assisting us in our home buying journey! They were professional and very knowledgeable about all of the locations we looked at. Their team was incredibly supportive and really understood what we were looking for in a home! They kept us on track through each step of the process and were an absolute pleasure to work with. We were so lucky to find such wonderful realtors and we would recommend this team to anyone looking for their dream home! Thank you Roger and Susan for going above and beyond for us! :)

The Kelley Team

star   5   (74 reviews)