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Our reviews

  5  
240 reviewsacross 17 different locations, showing 12.
Our qualities as told by our client reviews: hard-working, dedicated, proactive, well-prepared, responsive, clear communication, local expert.
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Buyer review
Excellent,  efficient and made it fun!
4 months ago
Excellent, efficient and made it fun!

Mike was excellent to work with in the journey to obtaining our home! He did a great job listening to what we wanted and when that changed, he was more then willing and capable to pivot and point us in the right direction. He was quick to respond and made the time to look at houses even on short notice. When things got stressful he would lighten the mood with a joke and a positive outlook. We had a hard schedule to work with and Mike was willing to go above and beyond to work with our timelines. I would highly recommend Mike and his team! You won't be disappointed and you will probably laugh all the way to buying your home!

Michael Frybarger

Michael Frybarger

  5   (104 reviews)
Seller review
Buying a home
4 months ago
Buying a home

Mike was fantastic! He's very knowledgeable in the real-estate market. Mike also has a background in general contract work which further helped us locate issues as well as desirable features in the homes we toured. He really listened to our wants and needs and helped us find a house that fits our lifestyle. We're so excited to be moved into our new beautiful home, and great full to Mike for his hard work in making this process as seamless as possible.

Michael Frybarger

Michael Frybarger

  5   (104 reviews)
Seller review
Excellence in all
4 months ago
Excellence in all

I can’t say enough good things about Roy. He went above and beyond to help me sell my property. Before working with him, I had my home listed with three other realtors in Rapid City. They had very few showings—or none at all—and were unable to get it sold. Roy came in, priced the home realistically based on its value, and was honest with me from the start. He always told me exactly what I needed to hear, not just what I wanted to hear. He was available to answer my questions at all hours and kept me informed throughout the entire process. Even while he was out of the country, he made sure I was taken care of and that everything continued moving forward smoothly. I only wish I had found him sooner. If you’re looking for a realtor who will be with you every step of the way, fight for your best interests, and work tirelessly to get results, Roy is your guy.

Henry Ulrich

Henry Ulrich

  5   (88 reviews)
Seller review
Always ahead of what needs to be done.
4 months ago
Always ahead of what needs to be done.

We marketed our home almost a full year before having to remove it from the market. 2025 was a terrible year in our area and our agent did her best to get it done but it came time to make a change. We met with Henry and he shared his marketing strategy with us and we felt compelled to hire him. From day one Henry plastered our home all over the country, we finally had some want to buy our home. As soon as we were in escrow Henry and his team kept us in the loop and when things needed done he was on it. I felt his resources to fix things or update things were endless. Henry was on vacation with his family in Europe and it was close to our closing. Our contact never stopped he was with us every step of the way, sure we had some time differences but he was there for us. His team member Emily was pretty amazing too. What a great lady. Thank you guys.

Henry Ulrich

Henry Ulrich

  5   (88 reviews)
Seller review
Goes the extra Mile
4 months ago
Goes the extra Mile

Mike worked to attain unique financing options for the purchase of my house and then worked with the buyer of my former house to again facilitate unique options to help me with the sale. He kept us both informed on the status of the sale, financing, etc... The sale took a bit longer than expected but he did not rush the sale since I wanted that buyer in the house. He knew the market, financing options and was not pressuring either of us to complete the sale before the buyer was ready. I would use Mike again.

Michael Frybarger

Michael Frybarger

  5   (104 reviews)
Buyer review
Authentic evaluation of what homeownership would look like along with truthful client connections.
4 months ago
Authentic evaluation of what homeownership would look like along with truthful client connections.

My husband and I had been keeping an eye on the housing market for about a year before we decided we were ready to seriously start shopping. We reached out to Michael and he was quick to respond to our request. At every house we toured, Michael helped us examine the behind the scenes workings to discover any red flags. Because Michael has a lot of personal experience in various aspects of construction and renovation, he was able to offer us advice on what would be possible at each home to make it what we wanted to. Additionally, Michael was super flexible in his tour times. My husband and I work opposite shifts so the overlap in times available to tour are few. Michael was willing to work around our schedules, even being willing to show us the same house but at different times. When it came to paperwork and legalities, Michael always double checked our level of understanding to be certain that we understood what each step in the house hunting process meant. Overall, having Michael as our realtor felt not like having a salesman by our side but a knowledgeable uncle who truly cared about us.

Michael Frybarger

Michael Frybarger

  5   (104 reviews)
Buyer review
Exceptional Experience
4 months ago
Exceptional Experience

As a first time homebuyer, it was intimidating to say the least to enter a somewhat difficult housing market. Michael made the entire experience seamless and stress free. His availability was remarkable; He worked around our schedule to get tours set up, answered texts and emails promptly and professionally, and gave us tips for things to look for or be concerned about on various properties. Once we decided to buy a house, Michael offered several points of advice on how to approach potential challenges down the road. Overall, Michael was exceptionally responsive, kind, knowledgeable, and flexible throughout the entire process which made this first time home buying experience a breeze.

Michael Frybarger

Michael Frybarger

  5   (104 reviews)
Buyer review
Highly Recommend Henry for Your Home Buying Process
4 months ago
Highly Recommend Henry for Your Home Buying Process

We had a great experience working with Henry throughout the home buying process. He was knowledgeable, responsive, honest, and always willing to answer my many questions and talk through ideas without ever making us feel like a bother. Henry made the process feel organized and efficient from start to finish. We closed in about 30 days, and he stayed on top of everything the entire time with reminders, scheduling inspections, coordinating contractors, and helping keep everything moving smoothly. He gave great insight throughout the process, advocated for us when needed, and genuinely cared about helping us find the right house. We’re very thankful for all of his help and would highly recommend him to anyone looking for a trustworthy local realtor. Definitely someone we’ll continue to stay in touch with for years to come.

Henry Ulrich

Henry Ulrich

  5   (88 reviews)
Seller review
Impressive expertise, professionalism, and superb customer service all wrapped up in one person.
4 months ago
Impressive expertise, professionalism, and superb customer service all wrapped up in one person.

Henry dispalyed impressive knowledge of the real estate business in general and the Black Hills market in particular. He has an assertive and proactive, yet diplomatic personal style, a ready-to-use network of relevant support businesses, and very impressive business sense. His personal customer service was excellent. As with most home sales, we ran into some snags along the way. Specifically we had a radon problem, some buyer financing glitches, and a home damage issue that arose at the last minute. Henry has a network of troubleshooters that he put into gear immediately, and solved our problems very quickly with minimum fuss at reasonable prices. I never had to wait more than a minute or two for Henry to respond to a text or phone call. All buyers and sellers would benfit from Henry's impressive array of talents, but those selling or buying homes on the high end of the price spectrum, where transactions tend to be more complicated, would especially benefit from his expertise, assertiveness, network of contacts, and superb business sense. We enthusiastically recommend Henry without reservation.

Henry Ulrich

Henry Ulrich

  5   (88 reviews)
Buyer review
Stress-Free!
5 months ago
Stress-Free!

I'd give Mike a million stars, if I could. He made our home purchase so easy, and is even helping out with the remodel. He does it all! Great communication, very knowledgeable with his industry, and runs a smooth ship. Highly recommend!

Michael Frybarger

Michael Frybarger

  5   (104 reviews)
Buyer review
Honest Guidance and Outstanding Support From Start to Finish
5 months ago
Honest Guidance and Outstanding Support From Start to Finish

We originally met Henry Ulrich when he was representing a home we were viewing in Rapid City. We were so impressed with him that we contacted him the next day and asked him to represent us through Ascend Realty Inc.. After searching for homes for nearly two years, Henry stood out because of his honesty, knowledge, and straightforward advice. He genuinely cared about helping us make the right decision, including pointing out when a home or area might not make sense long term. Henry and Emily were wonderful throughout the entire process and gave us great confidence while handling everything from out of state during closing. Their communication, guidance, and support made the process far less stressful. We highly recommend Henry and the entire Ascend Realty team and look forward to working with them again as we search for land and eventually build our dream home in the Rapid City area.

Henry Ulrich

Henry Ulrich

  5   (88 reviews)
Buyer review
Efficient systems with knowledgeable staff
5 months ago
Efficient systems with knowledgeable staff

Mike and his team made this house purchasing experience easier than buying a car! His recommended lenders, insurance brokers and the other team members in his office are top shelf in their knowledge and competency. We purchased our home with absolutely no drama or surprises. We got an outstanding deal and felt the process was clear and very concise.

Michael Frybarger

Michael Frybarger

  5   (104 reviews)
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