Roy helped us with both selling and purchasing a home, which is stressful regardless of circumstances. He is professional and represents his clients well. He is quick to respond to questions and helps troubleshoot issues or "to do" items. He provides realistic and honest market knowledge. Very highly recommend.
Henry Ulrich
Mike listens carefully to what you are specifically searching for concerning property and location. He has great patience and communication skills. He always asks valid questions after a viewing to add information to your file to help him find your dream home. He works tirelessly to ensure that he can present great options for viewing and works with your schedule to get quick access for viewings. He is ALWAYS optimistic and projects confidence that is contagious. We had been scouring the Hills area for almost two years under the guidance of two different agents when we were introduced to Mike. His attitude and encouragement spiked our hope level. We were NOT disappointed! He was able to guide us through acquiring a home we could only have dreamed of living in!! He is respectful of not only his clients as buyers but also the sellers. I firmly believe this deal was only made possible because of Mike’s commitment, knowledge of the market and desire that all parties are comfortable with the end result. He kept us well informed of the steps that would lead up to closing and the scheduling involved. Following our purchase he has gone above and beyond to answer all the questions that have cropped up and make sure that our transition is smooth. I can’t say enough great things about Mike! He’s a genuine rock star realtor and will get you the results you’re seeking!!
Michael Frybarger
Finding a new home is an exhilarating yet often daunting experience, fraught with numerous decisions and unforeseen challenges. Our journey in Rapid City, South Dakota, was profoundly enriched by the expertise and dedication of Henry Roy and his team at Ascend Realty. Their professionalism and client-centered approach transformed what can be a stressful process into one marked by clarity and confidence. From our initial consultation, it was evident that Henry and his colleagues possess an intimate knowledge of the local real estate market. Their guidance extended beyond simply showing properties, encompassing strategic advice on neighborhood selection, market trends, and negotiation tactics. Their transparent and timely communication kept us informed every step of the way, alleviating uncertainties and reinforcing our trust in their stewardship. What truly distinguished Henry Roy Ascend Realty was their personalized service. The team listened attentively to our preferences and concerns, adapting their approach to meet our unique needs. This attentiveness ensured that no detail was overlooked and enabled them to address any multifaceted issues efficiently. Their comprehensive approach to addressing complex issues transformed what could have been a stressful experience into one that was smooth, efficient, and even enjoyable. In conclusion, Henry Roy Real Estate at Ascend Realty exemplifies the highest standard of real estate service. Their blend of market discernment, heartfelt dedication, and seamless communication offers an unmatched experience for homebuyers. For anyone navigating the home search in Rapid City, partnering with Henry Roy Ascend Realty means securing not only a home but a trusted guide through one of life’s most significant journeys, more than a contractual milestone—it is the beginning of a new chapter. Thank you Henry Roy and team at Ascend Realty, Richard and Vinnie Tomlin
Henry Ulrich
He was very patient with me and even though I had a low budget I didn't feel like he gave me less than his best.
Michael Miller
Emily is more than just a real estate agent. She truly truly cares about people and will walk alongside you the entire way. We encountered several big obstacles and Emily was always 3 steps ahead ensuring that we didn't have to worry or try to do it ourselves. She has great communication skills and a vast knowledge of real estate workings. We will always recommend her.
Emily Horan
Emily was fantastic to work with. We had all sorts of hiccups and issues that kept coming up with the closing or property questions. Most times when I asked a question about documents, paperwork or solving the problem Emily was already ahead of me with an answer or had put in requests to obtain answers. She was a great sounding board with lots of knowledge and experience as well as resources from other professionals. It was a long process to get closed on our house hut she fought for us every step of the way and couldn't be happier with the result of our home.
Emily Horan
We were first time home buyers moving to the area from out of state. It was a lot of big life changes at once but Sierra helped to make this as easy as possible by taking time to understand what was important to us in a home and neighborhood and helping us find suitable options. We love the home she helped us select and was there providing guidance and support throughout the whole process.
Sierra Lorenz
Sierra made our first home-buying experience an absolute breeze! We were on a major time crunch because we were moving across the country, and she went above and beyond to make everything happen. She scheduled all of our showings and helped us find the perfect home—all in just one day! The entire process was so smooth, and we always felt like we were in good hands. We couldn’t have asked for a better experience for our first home purchase. We’re so grateful for all of Sierra’s hard work and would absolutely recommend her to anyone looking to buy a home!
Sierra Lorenz
We’ve been working with Henry for a few years now and we’ve finally sealed the deal. He was patient, upfront, honest always communicated promptly, and an all around good person! We trusted him completely and would refer him to anyone!
Henry Ulrich
Henry called me back nearly right away, was at least in touch the same day in some way. He would get videos for me the same day as my interests. He kept me well informed on the market and his team made the process easy. We would have liked more livability information to see if we were compatible with the home choices available and guidance as we were new to the area from another state. That being said I would certainly recommend Henry and his team if you want professionalism and thoroughness.
Henry Ulrich
Easy to communicate with and very quick to respond! Every question we had he would answer! Knowledgeable, professional, approachable, and friendly!
Henry Ulrich
Emily worked so well with us in finding a great vacation home in the Black Hills/Lead area. She was quick to answer questions, provided insight and details and understood our aim. We spent one beautiful snowy day trekking through the Hills to look at the homes she scheduled for us, she pivoted perfectly as we refined our scope midday and we found the right one! Emily was patient in the negotiation process, gave numerous quality referrals for contractors/management/insurance and her attention to detail ensured a smooth and timely path to closing. Highly recommend Emily and will definitely partner with her for any future real estate needs.
Emily Horan
