I honestly cannot say enough good things about Michelle Zappia! She is an AMAZING realtor, and we couldn't have asked for a better person to guide us through the purchase of our home. Michelle is on top of absolutely everything. She answers every phone call, responds to every email and text, follows up constantly, and makes sure nothing falls through the cracks. Her knowledge, professionalism, and communication skills are outstanding, but one quality I admired the most was her patience. No matter how complicated or frustrating things got, she always remained calm, professional, and focused on finding a solution. Our home purchase was far from straightforward. The seller was an older individual with no real estate representation, which made communication and negotiations challenging. Michelle essentially had to do the work of two agents, without being compensated for that extra role, just to make sure everything moved forward and we could close smoothly and on time. The amount of work, coordination, and follow-up she put into this transaction was honestly unbelievable. She also helped us through the Homes for Heroes program and had amazing contacts and recommendations for pretty much everything we needed throughout the process. People sometimes question why real estate agents earn a commission, but Michelle is the perfect example of why a great realtor is worth every penny. She WORKS for her clients, genuinely cares about their best interests, and goes above and beyond what is expected of her. We are beyond grateful for everything she did for us. I would work with Michelle again in a heartbeat and recommend her to anyone looking to buy or sell a home. If you're lucky enough to have her as your realtor, you're in excellent hands. Thank you, Michelle, for your incredible dedication, patience, and hard work. You made a difference in one of the biggest milestones of our lives!

Buying a home can be overwhelming, but having Michael Valencia and Courtnie Matuch on our side made all the difference. They approached every step of the transaction with confidence, professionalism, and an incredible attention to detail. Because of their negotiation skills, we were able to get the home under contract while saving a total of $25,000. Even after we thought all of the negotiations were over, they continued pushing for us and secured an additional credit on the day of closing. That level of dedication is hard to find. What impressed us most was how proactive they were. They anticipated issues before they became problems, kept everything moving, and made sure we always understood what was happening. We never felt like just another transaction—we felt like they were genuinely invested in helping us get the best possible outcome. If you want a team that knows how to negotiate, communicates exceptionally well, and truly looks out for their clients, Michael Valencia and Courtnie Matuch are the people to call. We are beyond grateful for everything they did and would recommend them without hesitation.