Tony's profile

Tony's reviews

  5  
Tony has 56 reviewsacross 31 different locations, showing 12.
over 2 years ago
Tony has helped me with a home purchase in the past, and is a wonderful agent

Tony has helped me with a home purchase in the past, and is a wonderful agent. So, it was a no-brainer to ask him to help with the sale of a home. He takes the time to listen to your needs and even backstory of why we're selling so that we can plan the best and most realistic sales plan that we're comfortable with. Because we knew we had to do some facelifting to our old home (both inside and out) before we could sell, Tony was still there (whether it be on-site or over the phone) every step of the way to make sure we were ready to sell. It does take work (time, energy, money) on the home-owner's end to spruce up the home, but Tony was always positive, gave some guidance to what designs have sold well and what has not, yet not being so pushy to tell us every corner needed to be updated. He understands everyone has a budget and is very reasonable with his recommendation(s). When it came time for our open house, he was on-site doing his magic! I love it when your own agent is physically on-site to make sure the open house runs smoothly and not pawning off the job to some "representative" or staff, as I've seen at many other open houses. He is definitely 100% there to answer any questions quickly and thoroughly. Not only did Tony score us multiple offers for us to choose from, he reviewed in detail what each offer meant and any pros/cons to accepting a particular offer over another. I really experienced a partnership with Tony in the entire home-sale process. This is exactly what you need. Not someone who just wants a quick sale and calls it a day. You want someone like Tony, who's there every step of the process and is always available any time of the day just to make sure we're at ease with any and every decision we're making to get the best offer!! He is one really dedicated agent and I whole-heartedly recommend him!

almost 3 years ago
Tony is an outstanding agent

Tony is an outstanding agent. We worked with him to buy our first home, a condominium. We interviewed multiple agents and felt like Tony is the easiest to work with. He is fast, responsive, and very accommodating. As first-time home buyers and having lived in the bay area for only a year, we felt like we could depend on Tony to give us credible advice. He knows the ins and outs of his domain and also has tons of contacts in the industry given the number of years he has worked here. He texts fast, replies to your queries at even the oddest hours, and shows up to listings with you (if you are a working professional you will value this a lot). Even in terms of getting a great price, Tony's suggested offer price was spot on with our seller's counteroffer. So if you want a great deal in this competitive market definitely go with Tony :)

almost 3 years ago
Tony did a wonderful job with helping me sell my condo

Tony did a wonderful job with helping me sell my condo. This was my first time ever selling property, and Tony made sure I was well informed of the entire process from beginning to end. He is very knowledgeable and with that is a great partner in creating a plan-of-action to sell my condo. He let me know what it would take to sell my condo, whether it be remodeling the kitchen, new paint, floors, updated lighting, etc. However, he is also understanding of budget and thus was great at helping me prioritize the updates. He's not pushy to say that everything is a "must do", which I'm sure a lot of agents out there do. When it was time to price my condo, he made sure we sat down to have a thorough two-way conversation of our sales-strategy. He really made me feel like this was a partnership, versus just telling me what price to set my condo at and call it a day. He gave me tons of information, always welcoming any additional questions, whether it be in-person, text, phone, email, etc. (he's available at all times of the day) and we even spoke about back-up plans. These kinds of discussions and relationships are hard to find in a real estate professional. So, if you are seeking the expertise, patience, and partnership, Tony is your guy!

almost 3 years ago
Tony was our realtor and helped us buy our first property, a condominium

Tony was our realtor and helped us buy our first property, a condominium. We had a tight timeline and Tony met us on a Saturday, driving all around the peninsula with us — from Daly City to San Bruno to Pacifica. Throughout this process, Tony was very accessible and responded to our texts very quickly, usually in less than 30-minutes. Whenever we asked to hop on a phone call, Tony made the time. Tony also provided a lot of perspective on a variety of different things we had questions about, and walked through the homebuying process with us in a digestible way. He explained what are likely simple and straightforward concepts for more seasoned buyers, and helped us to weigh the tradeoffs of certain decisions. We never felt that Tony was ‘pushing’ us to make an offer or offer a higher price. We would recommend Tony for anyone looking to buy in the Bay Area!

about 4 years ago
I will echo all the positive attributes that have been said about Tony

I will echo all the positive attributes that have been said about Tony. As a first time home buyer in the Bay Area, I needed someone that had the knowledge and expertise in this very competitive market. Tony shined, his impressive expertise and strategy stood out in helping us find our home. From the very beginning, Tony was transparent with what to expect throughout the journey. He was able to answer and explain every question, situation and encounter we had and made sure that we were comfortable with the process. Another real highlight, Tony has a real extensive knowledge base of the local area we were interested in. He genuinely put in his two cents of the pros and cons and really focused on what we the client were looking for, this really stood out to us. I can confidently recommend Tony to any one that is in the market for a home, especially if you are first time home buyer! Thank you Tony, till next time!

about 4 years ago
We can't speak highly enough of our experience with Tony

We can't speak highly enough of our experience with Tony. He knows the bay area housing market inside out. We were in two minds deciding to sell our house, but he convinced us it was the right time. He made suggestions of what improvements we should make to the house before putting it on the market. He personally got his handy man to take care of some of the smaller fixes in the house. All throughout the negotiations and closing he has been there helping us navigate. He also brought in a designer to help stage our home, which helped make it more appealing to a larger group of potential buyers. Tony brought in a fabulous photographer and videographer to showcase our home online, which created more foot traffic and brought in serious buyers. We received 20+ offers, thanks in large part to Tony’s incredible work in staging and marketing skills. We feel we have a trustworthy agent, as well as a friend!

over 4 years ago
Wow! Made buying a house such a breeze! I was new to home buying, Tony Ngai was professional and per

Wow! Made buying a house such a breeze! I was new to home buying, Tony Ngai was professional and personal! He never made me feel uncomfortable and helped me every step of the way! Tony Ngai explained everything in a way that was easy to understand from making the offer, to working with the mortgage banker. This made it really easy to move into my new home in less than 3 month. I recommend Tony Ngai to anyone looking to do any Real Estate transaction.

almost 5 years ago
We purchased a home in California while we were on the east coast during the COVID pandemic

We purchased a home in California while we were on the east coast during the COVID pandemic. Tony is very resourceful and knowledgeable about the area. He helped us by using FaceTime to visually tour the property and community, finding a mortgage loan officer, suggesting an offer to the property, putting together the closing agency, etc., with every step of this purchase. We highly recommend him to any prospective buyer who is interested in property in the SF area.

almost 5 years ago
Tony has been a really great help to me as a first-time home buyer

Tony has been a really great help to me as a first-time home buyer. He is very knowledgeable, professional and resourceful and always gave me good advise during home tours. If you need any help, he's always only a message away. Super responsive and easy to communicate with. From touring until closing, the entire process had been extremely smooth. My experience with Tony was incredible for sure. Will definitely recommend him to anyone who wants a reliable agent.

almost 5 years ago
Tony is very professional and helpful! His professionalism has helped us throughout the process of p

Tony is very professional and helpful! His professionalism has helped us throughout the process of purchasing our first home! He is patient, knowledgeable and thoughtful. Since we are first time buyer, we had lots of questions and he answered it all with detailed solutions. He worked closely with us to provide us great solutions to our questions. Highly recommend him to anyone that's looking to purchase a home!

almost 6 years ago
10 out of 10! Very honest, friendly, attentive and knowledgeable

10 out of 10! Very honest, friendly, attentive and knowledgeable. As first time home buyers we had no clue of where or how to start. Tony made sure to answer ALL of our questions and guided us through the entire process. It was not an easy battle but Tony with his negation skills and expertise made it possible. Thank you for your hard work and dedication and for not giving up despite the obstacles. Looking forward to working with you once again in the future. We will definitely be recommending you to our friends and family. Muchas Gracias Tony!

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