Communication Style Tony is incredibly responsive and proactive. He works odd hours to ensure that communication with sellers happens the moment it needs to. In a market where timing is everything, Tony’s ability to react quickly—and his "tag-team" efficiency with his network of professionals—is a massive advantage. You are never left wondering where things stand. Market Knowledge His understanding of the "bid game" is second to none. Tony does his homework on pricing and agent behavior, which allows him to predict exactly how our negotiation would play out. He knew the seller’s counteroffer before they even sent it. This insight gave me the confidence to move forward without the hesitation that often costs buyers their dream home. Negotiation Skills Tony doesn't just pass along numbers; he strategizes. Because he had me prepared for the seller's reaction, I was able to accept a counteroffer immediately. This speed and preparation are exactly why we secured the property over a competitor who took too long to process the counteroffer. He knows how to push for results and get things done. Professionalism & Attention to Detail What I appreciated most was Tony’s dedication to my time. He filters out properties that don't fit your needs to prevent "buyer fatigue," so every tour is meaningful. When you are at a property, he looks into every nook and cranny, identifying potential issues, re-sellability factors, and minute details like parking, neighborhood, and obscure details that most people would overlook. He is a true advocate for his clients.

Tony is a rare gem in the world of real estate agents. If you're a first-time home buyer, you'd be hard pressed to find a more sincere, transparent and hard-working agent than Tony who operates more like an experienced coach who gently helps you make the choice that feels right for you and your family, steadying your hand from start to finish. Tony was the driving force behind our first-ever home purchase, in San Jose. He put us at ease from the very first meeting, giving us a full overview of the home-buying process and making us feel confident. He then gave us a glimpse of his working style by taking us to tour 3 listings to understand what features to look for and to avoid. From then on, he accompanied us on every single home tour, working with our busy schedules and giving us his undivided attention. He helped us build our shortlist every week, even going above and beyond to check out listings on our behalf. It amazed us that Tony always responded to emails and text messages within a few minutes. His deep knowledge of our target neighborhoods helped us narrow down listings. He gave us his wise counsel as well as the the time we needed to help us refine and identify our must-have and good-to-have requirements in a relaxed and zero-pressure environment. During the final offer stages, Tony was cool and unruffled as he negotiated with the seller's agent to get us the best deal, checking constantly with us to ensure we were all on the same page. He then connected us with his network of lenders which led to our successful, on-time closing. He also connected us with trades professionals and made a very generous gift to cover our moving costs. He even delivered some packages left behind in our new home for a previous resident when he didn't have to. Tony has become a dear family friend now that we've settled into our new home. We highly recommend Tony. He will make sure you have the best experience of finding your dream home and also enjoy the whole process.

We began our home search in mid-2023 and finally found our home in March 2025. Throughout this long journey, Tony was an incredible partner. We saw many houses—some we liked, some we didn’t—and made several offers along the way. Not once did Tony pressure us to settle for something we weren’t sure about or stretch beyond our budget. Starting in November 2024, when we became more serious about buying, Tony accompanied us every weekend without hesitation. He never questioned our timing, distance, or the number of homes we wanted to see. He prepared multiple offers for us with patience and professionalism, always respecting our financial comfort zone. When we finally got our home, Tony was there every step of the way. He answered every question promptly, guided us through the entire process, and even after we moved in, he continued to be available for anything we needed. He went above and beyond by arranging a deep cleaning and contributing to our moving costs. The contractors he recommended also turned out to be excellent. Overall, we truly appreciated Tony’s service and his genuine, trustworthy personality. We would be happy to recommend him to our friends and anyone looking for a dedicated and supportive realtor.

We spent over a year and a half navigating the incredibly competitive housing market in the Bay Area, and Tony, was the absolute rock and steady guide we needed. We can't imagine having completed this journey without him, and we wholeheartedly recommend him to anyone looking for an agent who truly puts their clients first. ​From the start, Tony demonstrated unwavering professionalism combined with a deeply personal commitment to our success. The long 19-month search would have broken us if it weren't for his patience and continuous support. He was incredibly flexible with coordination and communication, often working late into the night to align with our schedules. This level of dedication made us feel like his only clients, despite his busy schedule. ​Where Tony truly delivered an outstanding performance was in the negotiation and closing process. He is a phenomenal negotiator, and thanks to his strategic guidance, we were able to secure the final price below our budget - an achievement we still can't believe! Beyond the price, his helpful, timely tips and objective market analysis were crucial in our decision-making. He always made sure we understood all the factors at play, ensuring that the house we finally chose was truly the perfect fit for our family. ​If you are looking for an agent who is not only a savvy, professional negotiator but also a genuinely caring partner who will tirelessly look after your best interests, you must choose Tony. He is simply the best in the business!

We spent over a year and a half navigating the incredibly competitive housing market in the Bay Area, and Tony, was the absolute rock and steady guide we needed. We can't imagine having completed this journey without him, and we wholeheartedly recommend him to anyone looking for an agent who truly puts their clients first. ​From the start, Tony demonstrated unwavering professionalism combined with a deeply personal commitment to our success. The long 19-month search would have broken us if it weren't for his patience and continuous support. He was incredibly flexible with coordination and communication, often working late into the night to align with our schedules. This level of dedication made us feel like his only clients, despite his busy schedule. ​Where Tony truly delivered an outstanding performance was in the negotiation and closing process. He is a phenomenal negotiator, and thanks to his strategic guidance, we were able to secure the final price below our budget - an achievement we still can't believe! ​Beyond the price, his helpful, timely tips and objective market analysis were crucial in our decision-making. He always made sure we understood all the factors at play, ensuring that the house we finally chose was truly the perfect fit for our family. ​If you are looking for an agent who is not only a savvy, professional negotiator but also a genuinely caring partner who will tirelessly look after your best interests, you must choose Tony. He is simply the best in the business!

Tony is the kind of real estate professional every seller hopes for—honest, detail-oriented, incredibly patient, and fully committed to doing what’s best for his clients. His professionalism, lightning-fast response, and thoughtful approach impressed us from the start. But what truly stood out was his deep sense of responsibility and problem-solving mindset. He doesn’t just handle the sale—he owns every part of the process like it’s his own home. One major challenge we have was a roof leak and mold in the garage—urgent, complex, and overwhelming. Tony quickly researched and screened multiple specialists, ultimately coordinating five top professionals—from roofing to mold remediation and HVAC—to complete the repair. His fast action, careful planning, and problem-solving turned a stressful issue into a smooth, professional repair, just in time for listing. His instincts on how to market our home were also spot-on. We were the last house listed in our neighborhood, yet we sold first—multiple offers over asking, under contract in a week, and closed escrow in just 10 days. Meanwhile, other homes in our area sat on the market for a month or longer. He even hosted an open house on Mother’s Day and brought flowers for every woman who visited. That thoughtful touch, plus having a mortgage consultant on site, made the open house feel special and complete. His tech-savvy approach gave him an edge—he leveraged digital tools and promoted our home across social media platforms to reach more buyers and maximize exposure. His dedication showed day and night—sometimes even answering questions and helping with documents close to midnight. He was always patient, explaining every step with clarity and care. He offers a true all-in-one service—guiding us through every step with care, insight, and integrity. We learned so much from him and trusted his judgment completely. We’d absolutely work with him again and recommend him to anyone looking for a top-tier real estate professional.

Tony is an excellent real estate agent. I will recommend him to anyone without hesitation. We had excellent experience working with him during our journey finding a house we are looking for. He is very quick at responding and flexible with our schedule. He connected us with a loan officer which turned out to be great as well. He is knowledgeable about the real estate market in the bay area. He does his research before scheduling a property tour. We like the fact that he explained what are the pros and cons. He is upfront if there is a problem with property and neighborhood that gives us the feeling that he is not just trying to sell the house and does his best finding the right house we were looking for. He is very dedicated to his profession and clients. After closing he is still helping us connect to the right people for taking care of home, moving and cleaning. We find him to be a great resource to reach for any property related question.

Tony was referred to me by my loan expert and I couldn't have purchased my first home without him. Tony truly knows the competitive market of the Bay area inside out and he had always helpful tips about what to look out for - both during the online search and the house tours. He often pointed out features, details or flaws that I would have missed. Tony worked around my busy schedule and he always responded quickly when I had questions or when I wanted to schedule a house visit, regardless of what time of day I messaged him. Despite the limited inventory in San Joe and my restricted search criteria (both for location and budget), Tony found multiple houses that could have been my new home until I finally found the one. It was fun to brainstorm potential changes to the houses that we toured together to make them an even better match. Tony was also very patient and guided me through the offer/bidding process giving valuable advice, which was very appreciated, especially as a first time home buyer. I ended up getting a great deal thanks to his guidance. Even after the house purchase we stayed in touch and he gave valuable input and feedback about the ongoing renovations on multiple occasions.

Tony Ngai is an outstanding realtor with excellent customer service skills. Our meeting with Tony was by chance - we saw a house that we liked and happened to click on the ‘contact agent’ button on Zillow and it was Tony who got in touch with us and showed the house. We found Tony to be knowledgeable and well informed. He has a keen eye for detail. He is a very good listener and a tireless worker. Now, you might be able to find these qualities with some select brokers in the valley. But, what really sets Tony apart from the others is his ability to accurately estimate the market pricing on a property. We believe this ultimately helped us get our dream home! We cannot thank Tony enough for all his help.

My wife and I recently bought our first home with Tony. We first met Tony a couple years ago when we requested to see a listing on Zillow, and Tony was the assigned agent. Our first impression of Tony was that he is genuine, thoughtful, friendly, and knowledgeable. He was the first realtor we met with, where we felt that he truly cares about finding the right home for people. We were not ready to buy at that time. However, a year later, we were finally ready to get in the game, and without a doubt, we knew that Tony would be our agent. As picky buyers, we expected to search for months, but Tony truly understood what we were looking for, and our 2nd house viewing with Tony turned out to be the one. He did an exceptional job targeting an offer price and advising us on how to prepare to move into a home that needs work. Throughout the process, Tony has patiently guided us through every step and is always quick to respond and answer our questions. He’s really given us peace of mind and earned our trust through the home buying process. Tony continues to provide valuable insights and connections as we prepare for renovation. If you’re a first-time home buyer or in need of a realtor who is knowledgeable and looks out for you, we highly recommend Tony!

"Tony is the best realtor I had ever met in the Bay Area. He is helpful, prompt, and responsive at all time. I could reach him by email, message and phone easily, and he always replied to me without delay. In addition, he is professional and informational. Each time we went house tours, he always examined the houses carefully and evaluated them critically with his knowledge. These enabled us to lock in our dream house with more confidence and efficiency. Tony had an excellent skill in biding strategies. Each time before I put offers, he always provided the pricing guidance, and then I could estimate the resale values of these houses. Furthermore, He changed his bidding strategies dynamically based on the information he had gathered about this house and guided me to make the best offer. This made me acquire this dream house with a lower price than I expected in this crazy real estate market. Tony is well-connected and my trusted resource for any property related questions. He continued to help me connect to available and trustworthy contractors to renovate the house at reasonable prices after closing. All the works were completed within one week, and then my family and I could move in this dream house quickly. As a first time buyer, I am lucky to have Tony as our buyer's agent through Zillow. He made me walk through all stages of the process without a pain and found the perfect home quickly. I highly recommend him to anyone who wants to purchase houses in Bay Area."

Tony helped me through a very long journey (more than 6 months) of purchasing home with extreme patience and commitment. He was just one call away to schedule a tour to any listed house in Bay Area. He never hesitated to give honest review of the locality, house, community etc. He is very knowledgeable about Bay Area and finest realtor I've met. Once I've selected the house, the purchase experience was also very smooth. He suggested right quote for the offer. He was one-stop contact for any queries in the process whether it be loan, insurance, title, appraisal etc. I'm delighted to give him 5 star review and looking forward to work on more projects with him.