Tony's profile

Tony's reviews

  5  
Tony has 56 reviewsacross 31 different locations, showing 12.
12 months ago
Tony Ngai is not just a Realtor, he is the one 1

Tony Ngai is not just a Realtor, he is the one 1. with integrity: say as what does he mean and do as he say; 2. knowledgeable which is more than just selling and buying house, also provide much more information about property structure, interior decorating; sounding conditions, marketing conditions and much more. 3. totally understand clients needs, provide detailed information and timely services. 4. put clients condition and requirement into heart, professional and friendly working with clients. Tony's outstanding service not only helped us to purchased a dream house, also win our hearts to show what is the best Realtor there.

12 months ago
We worked with Tony for our 1st home purchase

We worked with Tony for our 1st home purchase. I remember meeting him 1st time when we just started looking for houses and were visiting out 1st ever house. Now I feel we were fortunate that Zillow/management assigned Tony to show us that house, and we got introduced to each other. We selected him as our buyer's agent because of his welcoming nature, friendliness and knowledge about the real estate especially SF bay area & suburban. Due to hot 2021 housing market, our house search took around 6 months. But during this search Tony was our guiding force, he was always with us with his property suggestions, guidance and advices. He was very quick and responsive whenever we texted/email him or asked him to show us any property that gets listed. I am happy that we found the house we were looking for. Tony was with us through out the journey, closing all small details/documents while closing the deal and even arranging our move out/move in. I am glad to say that Tony is not just our buyer's agent, he has become our friend. Finally I would just say one thing, he is the 1, I would definitely recommend him! Thank you!

12 months ago
We met Tony through Zillow in June 2020

We met Tony through Zillow in June 2020. Since it was COVID-19 time, it was a time with a lot of uncertainty and anxiety. We hardly imagined getting the deal closed in a short period of time without his help. The house hunting process was both exciting and intimidating. Tony made it a fun and with his knowledge and connections. Tony gave us valuable feedback on the details and options we should be looking for. He does not push you into making any decisions. But he makes sure you have all the input you need to make your best decision. The highlight while working with him was his tactfulness, patience, ability to connect to people and sincere desire to do the best for us. We enjoyed working with Tony and we highly recommend anyone buying a new house to work with him!! :)

12 months ago
We are extremely lucky to have Tony as our realtor, recommended by our loan agent

We are extremely lucky to have Tony as our realtor, recommended by our loan agent. As first-time home buyers, we had lots of questions, and Tony is always there to answer them and go into details with us. Tony knows the Bay Area like the back of his hand! He can tell you everything about each house we found - schools, neighborhoods, pros, and cons. If he hasn't been to the house before, he will still remember all the important things. It's just amazing! Unlike other realtors we met, Tony doesn't only care about what our budget is. He asks us what's most important for our home, so we can make a list of criteria and narrow down from hundreds of listings. Tony guided us through more than 60 properties and arranged 25 tours. For each listing, he will tell us why we should or shouldn't visit. This alone saved tons of our time. During the tour, he taught us how to avoid tricky things (for a first time homeowner also), like cracked foundations, uneven floors, dated house layouts, and wood rots. He even knows the estimated renovation budget for fixing those big issues, if we really liked the house! This helps us make informed decisions. After we were in contract, Tony made sure everything was okay with our new home. He checked the property a few times, took photos for us, and coordinated with top-notch movers to help us move in. Tony is truly a one-stop shop for us! Thank you so much, Tony!

12 months ago
I’ve worked with Tony for over a year

I’ve worked with Tony for over a year. It was my first time purchasing property at the time. I remember I was casually browsing on Zillow at properties near me, and Zillow connected me with Tony to view a listing together. From that day on, Tony worked with me diligently, until I found a property that was meant for me (yay!). During our year of searching, we have visited tons of listings around the Bay Area, and he was always reliable, communicative, and determined. He is honest and responsive with me when I ask questions. He understood my needs and my likes/dislikes for a home. And I knew he was always a text/email/phone call away if I ever had questions or was interested in checking out a place. Purchasing property (especially in the Bay) may not be the easiest process, but Tony made my journey as smooth as possible. Thanks Tony!!

12 months ago
I would like to thank our buyer agent Tony Ngai for his professional advice and instant response tha

I would like to thank our buyer agent Tony Ngai for his professional advice and instant response that guaranteed our successful purchase of a perfect home. We did not know Tony for a long time or from a friends’ recommendation. So, we do not have the natural familiarity in that case. We know Tony from a banker's recommendation. This shows that he has a good reputation already. Our first impression of Tony is we happened to meet each other by accident at an open house. He taught us a lot basic knowledge for a first-time home buyer. Starting with the difference between SFH, TH and condo, to the pros and cons of buying them. He also teaches us the importance of different factors for different types of Houses. Whenever we needed him to accompany us, he will always have everything arranged and arrive earlier than us. He does not only give professional advice but also have wide range of knowledge. He even reminds us of some Fengshui basics that we haven’t yet considered. He always siting by our side and thinking in the way we are thinking but give all information that we have not collected or considered. To have him checking a house together, we feel nothing else to worry about. He can always point out the problems instantly and rank them in the important level. He would also provide some recommendations and estimations based on his professional knowledge and rich experience. He is also a person that react and finish tasks responsively as well as responsibly. I would recommend him to buyers with their own thought but need professional advice.

12 months ago
This was our first time writing a public review—Tony truly deserved it

This was our first time writing a public review—Tony truly deserved it. From day one, he impressed us with his honesty, professionalism, lightning-fast responses, and calm, thoughtful approach. What really stood out was his deep responsibility and problem-solving mindset. He handled our sale like it was his own. We faced a serious issue with a roof leak and mold in the garage, but Tony didn’t hesitate. He screened specialists and coordinated five top pros to complete the repair smoothly and on time. Thanks to him, our home was ready for listing without delay. Even with our limited budget and lower price point, Tony treated our sale with the same care you’d expect for a luxury listing. He tailored a smart plan that showcased our home beautifully—and it worked. While other homes in our neighborhood took a month or more to sell, ours received multiple offers over asking, was under contract in a week, and closed escrow in just 10 days. Tony’s tech background gave him a major edge. He’s organized, efficient, and precise in planning. He used digital tools and promoted our home on social media to reach more buyers. Even late at night, he responded quickly and guided us patiently through each step. We’re incredibly grateful. Tony offers a true all-in-one service and goes above and beyond in every way. We fully trusted him, learned so much from him, and would absolutely work with him again. Highly recommended!

12 months ago
We first worked with Tony in 2021, and even then, we were impressed by his professionalism, honesty,

We first worked with Tony in 2021, and even then, we were impressed by his professionalism, honesty, and integrity. He patiently walked us through multiple homes, clearly outlined the pros and cons of each, and never pressured us ,allowing us to make a well-informed decision at our own pace. When we reconnected in 2024, he was just as responsive and committed. Despite the time gap, he remembered our preferences and provided unwavering support throughout the buying process. As first-time buyers, we had many questions, and he explained every legal and procedural detail with exceptional clarity. He also introduced us to a fantastic lender, helping expedite the loan process ahead of our lease ending. Tony is knowledgeable, reliable, transparent, experienced and incredibly efficient. He goes above and beyond for his clients, and it truly shows in every interaction. We’re grateful to have had his guidance and would recommend him without hesitation to anyone looking for a trustworthy and dedicated real estate professional.

about 1 year ago
We first worked with Tony in 2021, and even then, we were impressed by his professionalism, honesty,

We first worked with Tony in 2021, and even then, we were impressed by his professionalism, honesty, and integrity. He patiently walked us through multiple homes, clearly outlined the pros and cons of each, and never pressured us ,allowing us to make a well-informed decision at our own pace.When we reconnected in 2024, he was just as responsive and committed. Despite the time gap, he remembered our preferences and provided unwavering support throughout the buying process. As first-time buyers, we had many questions, and he explained every legal and procedural detail with exceptional clarity. He also introduced us to a fantastic lender, helping expedite the loan process ahead of our lease ending.Tony is knowledgeable, reliable, transparent, experienced and incredibly efficient. He goes above and beyond for his clients, and it truly shows in every interaction. We’re grateful to have had his guidance and would recommend him without hesitation to anyone looking for a trustworthy and dedicated real estate professional.

about 1 year ago
Tony did an incredible job helping us find and secure a place that is perfect for our needs

Tony did an incredible job helping us find and secure a place that is perfect for our needs. With his expertise of the process and market in the area he made our journey as fast and as painless as we believe it can be. He took the time to help us figure out what we were looking for and advocated very effectively on our behalf.We feel lucky to have worked with Tony and would happily recommend him to anyone doing business in the area!

over 1 year ago
Tony helped us with the sell of a condo recently

Tony helped us with the sell of a condo recently. He helped us getting the property ready for showing (repairing, updating & staging it). 2 weeks after the property was placed on the market, an unexpected leak happened between our wall and our neighbor’s wall. He immediately went checked it out, and went to the property many times to meet with the HOA plumber and contractor to fix the leak and any damage to the wall. He continued to update us on the repair. As soon as the repair was completed, he was able to resume showing and get us several offers. The weekend before our scheduled closing, the buyer requested us to fixed the heater, dishwasher, patio sliding door before proceeding. We were so worried and thought the deal would fall apart, but Tony would not let that happen. He sent his handyman to work over the weekend to get everything fixed for a very reasonable price. We were so happy to close on time. It was a great pleasure working with Tony. Would definitely go to him for future real estate needs.

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