Our realtor truly went above and beyond to make the entire process completely stress-free. She handled everything from top to bottom with professionalism, organization, and genuine care. We couldn’t have asked for an easier or smoother transition. Highly recommend!
I have done 5 real estate deals with Susan over the last 4 years and definitely plan on doing further deals with her in the future. She is very patient, works tirelessly to make sure her client's needs are met and is super available during transactions. She is extremely knowledgeable about Central Kentucky real estate pricing and appropriate real estate value. She also answers questions quickly and honestly.. She also has tons of information on local contractors who can help fix problems that arise with properties. she is great at answering follow up questions about real estate , even after the deal has been completed , will definitely use her for future deals and highly recommend her services!
Susan Wilburn supported us through the entire process of our move in a way that was far beyond what could be reasonably expected of a real estate agent. My wife and I had the privilege of meeting Susan in mid-March, 2025. We were in the early stages of relocating our family from Canada to Kentucky. I was in the middle of the visa application process, and we knew nothing about Kentucky other than its natural beauty. Susan immediately took us under her wing, and seemed to make it her personal mission to make our hopes of home ownership in the US a reality. She leveraged her knowledge of the area by connecting us with mortgage lenders, school boards, and local churches. Susan took the time to help us understand the cost of living in Kentucky and also connected us with local services. Like a quintessential professional, Susan represented our home-buying interests here in Kentucky for 5 months while we sold our home in Canada and prepared to move our family. With almost daily communication, she kept us informed on the market and made recommendations on homes that would best suit our family's overall needs. Even after we were under contract (but still 350 miles away), Susan continued to stay close to the process and regularly checked up on our new build and sent updates and pictures. She also stayed in close contact with the Seller, ensuring that our home would be move-in-ready when we arrived in mid-August. We have been blessed beyond words by Susan's hard work, but we've also been blessed by her big heart and her genuine care and concern for our family. The amount of time and effort she invested in us was truly astounding and greatly appreciated. We highly recommend Susan Wilburn.
We recently had the pleasure of working with Susan Wilburn as our realtor while selling our property, and we cannot recommend her highly enough! From the very beginning, Susan's communication was nothing short of excellent. She kept us informed every step of the way and made sure that we understood the process completely. What truly impressed us was her deep understanding of the current market conditions. Susan was always in tune with what buyers were looking for, which made a huge difference in how we presented our home. Her insights helped us showcase our property effectively and attract the right audience. Susan's hard work and dedication were evident throughout the entire process. She always had our best interests at heart, and it was clear that she was committed to ensuring we got the best possible outcome from the sale. We genuinely feel that she is the first realtor to truly earn her commission. She gave 200% to our sale, going above and beyond in every aspect. If you are thinking about selling your home and aren't using Susan as your realtor, you are making a big mistake! Her expertise and dedication are invaluable. We are so grateful for her support and guidance, and we truly believe that anyone who chooses Susan will be in exceptional hands. Thank you, Susan, for everything!
Susan was the perfect selling agent for our home. She worked quickly and marketed our home in a way that produced immediate showings and offers. Her knowledge of the area and pricing were on point.
Susan was a dream to work with! She was knowledgeable, responsive, accommodating, and went above and beyond to make the buying process easy.
Susan was absolutely the best. We were on a time crunch and Susan was awesome. I reached out to her on a Saturday and she was out of the country and she answered ever question I had for her. My lender was horrible but Susan step up to the plate with answers they would not answer or respond to my emails. I will tell anyone who is looking for a home to call Susan.
Susan has helped us with three real estate transactions. There were some unique situations and Susan handled them like a true professional. If you are looking for a knowledgeable realtor in Kentucky who you can rely on while you handle the rest of your life, Susan is it. Susan is adept at real estate processes from origination through closing and knows what it takes to succeed through it all. I couldn’t recommend Susan more highly.
Susan was so helpful. She was knowledgable, professional, and went above and beyond to help me find the perfect home for my family. I highly recommend her for anyone looking for an agent who will not stop working until she finds what you want/need. I trusted her 100% and she did not let me down. She would not even stop when she was on vacation and I told her to deal with things when she returned. She refused to do that because she would not be able to enjoy herself knowing that something needed to be done for me to get the home I wanted.
As a first time buyer, I can’t imagine how frustrating it probably was to work with me. I had absolutely no idea what I was looking for and essentially no knowledge of how any of this worked. Susan walked me through every single step of the way, helped me realize what I wanted, communicated and explained every step that we took, fought for me to get the best deal possible, and helped me find my amazing home. Yesterday, a friend was asking me for tips on what to do while house hunting, and I initially thought I would be able to say a lot of things…but as I thought about it, I realized I didn’t have any tips other than to get the best realtor because Susan did every little thing I needed her to do and much more! I can’t thank her enough for making this as easy of a process as it can be!
Susan has a way of knowing what a person needs and finding that perfect home. Buying a home sight unseen is not always easy, but she made it easy! Her knowledge of real estate in this area and her professionalism are a winning combination. She is also a very kind and patient person. Highly recommend her to everyone!
