Susan's profile

Susan's reviews

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Susan has 116 reviewsacross 26 different locations, showing 12.
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Susan's qualities as told by our client reviews: patient, dedicated, friendly, supportive, clear communication, responsive, local expert.
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Seller review
Best Agent - Don't use anyone but Susan!!!
10 months ago
Best Agent - Don't use anyone but Susan!!!

We recently had the pleasure of working with Susan Wilburn as our realtor while selling our property, and we cannot recommend her highly enough! From the very beginning, Susan's communication was nothing short of excellent. She kept us informed every step of the way and made sure that we understood the process completely. What truly impressed us was her deep understanding of the current market conditions. Susan was always in tune with what buyers were looking for, which made a huge difference in how we presented our home. Her insights helped us showcase our property effectively and attract the right audience. Susan's hard work and dedication were evident throughout the entire process. She always had our best interests at heart, and it was clear that she was committed to ensuring we got the best possible outcome from the sale. We genuinely feel that she is the first realtor to truly earn her commission. She gave 200% to our sale, going above and beyond in every aspect. If you are thinking about selling your home and aren't using Susan as your realtor, you are making a big mistake! Her expertise and dedication are invaluable. We are so grateful for her support and guidance, and we truly believe that anyone who chooses Susan will be in exceptional hands. Thank you, Susan, for everything!

Seller review
Susan works hard to get the job done.
11 months ago
Susan works hard to get the job done.

Susan was the perfect selling agent for our home. She worked quickly and marketed our home in a way that produced immediate showings and offers. Her knowledge of the area and pricing were on point.

Buyer review
I would highly recommend!
11 months ago
I would highly recommend!

Susan was a dream to work with! She was knowledgeable, responsive, accommodating, and went above and beyond to make the buying process easy.

Buyer review
Wonderful experience
12 months ago
Wonderful experience

Susan was absolutely the best. We were on a time crunch and Susan was awesome. I reached out to her on a Saturday and she was out of the country and she answered ever question I had for her. My lender was horrible but Susan step up to the plate with answers they would not answer or respond to my emails. I will tell anyone who is looking for a home to call Susan.

Seller review
A great Realtor
about 1 year ago
A great Realtor

Susan has helped us with three real estate transactions. There were some unique situations and Susan handled them like a true professional. If you are looking for a knowledgeable realtor in Kentucky who you can rely on while you handle the rest of your life, Susan is it. Susan is adept at real estate processes from origination through closing and knows what it takes to succeed through it all. I couldn’t recommend Susan more highly.

Buyer review
All around great
about 1 year ago
All around great

Was great to work with on finding our forever home

Buyer review
Best Agent Around
about 1 year ago
Best Agent Around

Susan was so helpful. She was knowledgable, professional, and went above and beyond to help me find the perfect home for my family. I highly recommend her for anyone looking for an agent who will not stop working until she finds what you want/need. I trusted her 100% and she did not let me down. She would not even stop when she was on vacation and I told her to deal with things when she returned. She refused to do that because she would not be able to enjoy herself knowing that something needed to be done for me to get the home I wanted.

Buyer review
Can’t imagine a better Agent
about 1 year ago
Can’t imagine a better Agent

As a first time buyer, I can’t imagine how frustrating it probably was to work with me. I had absolutely no idea what I was looking for and essentially no knowledge of how any of this worked. Susan walked me through every single step of the way, helped me realize what I wanted, communicated and explained every step that we took, fought for me to get the best deal possible, and helped me find my amazing home. Yesterday, a friend was asking me for tips on what to do while house hunting, and I initially thought I would be able to say a lot of things…but as I thought about it, I realized I didn’t have any tips other than to get the best realtor because Susan did every little thing I needed her to do and much more! I can’t thank her enough for making this as easy of a process as it can be!

Buyer review
Super Fantastic!!
about 1 year ago
Super Fantastic!!

Susan has a way of knowing what a person needs and finding that perfect home. Buying a home sight unseen is not always easy, but she made it easy! Her knowledge of real estate in this area and her professionalism are a winning combination. She is also a very kind and patient person. Highly recommend her to everyone!

Buyer review
Susan was amazing!
about 1 year ago
Susan was amazing!

My mother moved here from out of state. Looking at houses for another person as well as the sale was a first for me. Susan was a huge help from taking videos, reviewing comps to setting up the inspection etc. The entire process was extremely smooth. She provided timely feedback and kept all parties well informed. I cant thank her enough and would highly recommend!

Buyer review
Outstanding
about 1 year ago
Outstanding

Susan is outstanding! She is very knowledgeable, friendly and easy to work with. I highly recommend her!

Buyer review
First time buyers
about 1 year ago
First time buyers

Susan was so wonderful to work with. She listened to what we wanted and needed in a home and showed us every house we wanted to see. She answered all our questions even in the evening time! She helped with communicating to our loan officer about grants and things we needed to close and was very kind every step of the way. Thank you so much Susan for helping my husband and I find our very first home!!

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