Susan was helpful in so many ways. She helped navigate us through the process step by step and explained each step as we went. When it came time for us to make a decision on something, she would explain our choices in away we understood them. Susan is a great communicator and diligent. She worked tirelessly for us. Susan also had a team of professionals that she has put together to ensure the sell and purchase went smoothly. In essence Susan Wilburn earned our business and made the transaction run flawlessly

We began working with Susan because she was highly recommended by good friends in Lexington. We were not disappointed. From the beginning of our working relationship right through the close she kept us well-informed, was super responsive and just a lot of fun to work with. She never stopped working on our behalf and was absolutely driven to find the perfect home for us. We highly recommend anyone looking for an agent to look no further. Susan is great!

Super informative and took care of us. Answered our questions. Got us help when needed. Acted just like we were family!

Susan was very knowledgeable and guided us through the entire process. We hadn’t done this in a very long time so it all seemed new to us. I was extremely nervous about the whole thing but Susan was extremely patient and was excellent at explaining things and “holding my hand” when needed. She made the entire process easy and seamless. I would highly recommend her to anyone needing to buy or sell a house!

Susan is on top of things right from the start. If you have a question she is on it to get you an answer. She never stops and always makes you feel assured that things will work out. By the end she feels more like a friend than your realtor.

Susan was professional, passionate and worked so hard for our family to make our dreams come true. She truly loves what she does and it shows! She listed our home and took so much care in the process. The pictures, videos, timing and marketing were phenomenal and not doubt why we were under contract in 15 days. She is seriously the best!!

We worked with Susan for over a year as we were trying to relocate from Idaho to Kentucky. She sent us homes for sale on a regular basis. We recently saw a house we really liked on acreage. We were able to get a “keys to cash then sell” loan from Annie Mac and Susan was able to work with them and the sellers agent to make things happen. We are currently updating the paint and carpeting and are very happy with our purchase. The Annie Mac loan was a new thing for Susan, but she was able to understand all the ins and outs and did a great job for us.

We were wanting to move from Idaho to Kentucky which was a large adventure for us. We worked with Susan to find the right home. She is professional yet personable and very knowledgeable when it comes to truly understanding what her clients want. She kept us informed of properties in the area and closed a good deal for us. She is awesome as an agent and now a friend. I would strongly recommend her to anyone looking for a home.

We are so glad we picked Susan as our realtor! It was important for us to find the fine line between selling at an appropriate timeframe and also receiving offers for what we thought our house was valued at. Susan was a great help at finding that balance. We trusted her judgment throughout the entire process. Communication is definitely a strong point of hers and we valued her ability to keep us informed of any changes.

Our realtor truly went above and beyond to make the entire process completely stress-free. She handled everything from top to bottom with professionalism, organization, and genuine care. We couldn’t have asked for an easier or smoother transition. Highly recommend!

I have done 5 real estate deals with Susan over the last 4 years and definitely plan on doing further deals with her in the future. She is very patient, works tirelessly to make sure her client's needs are met and is super available during transactions. She is extremely knowledgeable about Central Kentucky real estate pricing and appropriate real estate value. She also answers questions quickly and honestly.. She also has tons of information on local contractors who can help fix problems that arise with properties. she is great at answering follow up questions about real estate , even after the deal has been completed , will definitely use her for future deals and highly recommend her services!

Susan Wilburn supported us through the entire process of our move in a way that was far beyond what could be reasonably expected of a real estate agent. My wife and I had the privilege of meeting Susan in mid-March, 2025. We were in the early stages of relocating our family from Canada to Kentucky. I was in the middle of the visa application process, and we knew nothing about Kentucky other than its natural beauty. Susan immediately took us under her wing, and seemed to make it her personal mission to make our hopes of home ownership in the US a reality. She leveraged her knowledge of the area by connecting us with mortgage lenders, school boards, and local churches. Susan took the time to help us understand the cost of living in Kentucky and also connected us with local services. Like a quintessential professional, Susan represented our home-buying interests here in Kentucky for 5 months while we sold our home in Canada and prepared to move our family. With almost daily communication, she kept us informed on the market and made recommendations on homes that would best suit our family's overall needs. Even after we were under contract (but still 350 miles away), Susan continued to stay close to the process and regularly checked up on our new build and sent updates and pictures. She also stayed in close contact with the Seller, ensuring that our home would be move-in-ready when we arrived in mid-August. We have been blessed beyond words by Susan's hard work, but we've also been blessed by her big heart and her genuine care and concern for our family. The amount of time and effort she invested in us was truly astounding and greatly appreciated. We highly recommend Susan Wilburn.