Susan's profile

Susan's reviews

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Susan has 116 reviewsacross 26 different locations, showing 12.
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Susan's qualities as told by our client reviews: patient, dedicated, friendly, supportive, clear communication, responsive, local expert.
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Buyer review
I’ve found an agent that shares the same heart and passion for helping people as I have! Susan has b
about 2 years ago
I’ve found an agent that shares the same heart and passion for helping people as I have! Susan has b

I’ve found an agent that shares the same heart and passion for helping people as I have! Susan has been fantastic in communication and updates with my referrals. She’s very knowledgeable in the Central Kentucky region and will always be a “go to” realtor in that area. I am comforted in knowing anyone I refer is in very good hands. Being a Realtor in Western Kentucky and having a contact like Susan is priceless.

Buyer review
Total expert and an absolute treasure to work with!
about 2 years ago
Total expert and an absolute treasure to work with!

Embarking on the journey of purchasing our first home was daunting, to say the least. The weight of decision-making loomed large over us, from selecting the right property to navigating through inspections, appraisals, and the intricacies of securing a loan. Enter Susan, our beacon of light in this overwhelming process. From the moment we met Susan, we knew we were in capable hands. Her dedication and enthusiasm were palpable, instilling in us a sense of confidence and reassurance. Unlike other realtors we'd encountered, Susan possessed an unmatched spark, an unwavering drive, and an infectious ambition that set her apart. Susan's accessibility was unparalleled. With just a message, she swiftly arranged viewings, often accommodating our schedule with remarkable flexibility. During these walkthroughs, she struck the perfect balance, offering guidance while allowing us the space to form our own impressions. But Susan's commitment didn't end with property tours. Recognizing that the home we had set our hearts on stretched our budget, she went above and beyond. Through her diligent efforts, she unearthed better financing options, even if it meant steering us away from the bank that had referred us to her. Her integrity and genuine concern for our financial well-being were evident, leaving us profoundly grateful for her guidance. In the end, Susan didn't just help us find a house; she helped us secure our dream home. Her exceptional service, coupled with her warm demeanor, has left an indelible mark on our lives. We couldn't be more thankful, which is why we've extended an invitation for her to consider our home hers as well. If you're in search of a realtor who not only meets but exceeds expectations, look no further than Susan. With her by your side, you'll not only find a home; you'll find an advocate, a confidante, and a true partner in your home buying journey.

Seller review
No one will work harder for you
about 2 years ago
No one will work harder for you

No one will work harder for you in buying or selling a property. She always gave excellent advice, reliable contacts for repairs, and a positive attitude. She responded to questions and concerns timely. She genuinely took an interest in our concerns and ensuring the process of selling our home went smoothly from beginning to end. We recommend Susan Wilburn to anyone looking to sell or buy a home.

Seller review
One of the best!
about 2 years ago
One of the best!

Susan is not only SUPER friendly and knowledgeable, but is also honest and relatable. She is determined to get things done as quickly as she can, and always follows up with her people. She has such a servant's heart and strives to put others first. I would recommend her to anyone looking to buy or sell!!

Seller review
Amazing Experience
about 2 years ago
Amazing Experience

Susan was so great to work with. She is very knowledgeable and is a great advocate! Super responsive and ahead of the game. I would totally recommend!

Seller review
Susan Wilburn is not only a great Agent she is a Great Person!
about 2 years ago
Susan Wilburn is not only a great Agent she is a Great Person!

I did not know Susan until I spoke with her on the phone about a house she had listed and it wasn't what I was looking for but she listened to my wants and needs and ask me if she could call me if she found anything that she thought I might be interested in I said yes. Several days later she gave me information on several homes that fit my needs after looking them up on my computer I ask her to show me 2 of the homes. Susan set up the showings on a day and time that worked for me she was so happy to meet me in person and so helpful in finding me the perfect home that I feel in Love with and purchased with her help. So I knew that she had to be person to list my home and she did such a fabulous job advertising my home with pictures and word of mouth to all the other agents that my home SOLD in {1} DAY. GOD is good and knew she was the Realtor to help me!! I would tell anyone needing to purchase or sale a home to call Susan she actually listens to your personal needs and does a great job for you! She has also become a good friend because Susan is a very good and caring person!!

Seller review
Susan is excellent!
about 2 years ago
Susan is excellent!

Susan is most knowledgeable of the real estate market. From our first conversation through closing, she paid great attention to every detail and was wonderful to work with. Her expertise allowed us to sell our townhome quickly for top dollar and without stress. We really couldn’t have asked for a better agent or experience.

Seller review
Susan is the best!
about 2 years ago
Susan is the best!

Susan’s knowledge, insight and sheer determination made selling my home quick and much less stressful than I was expecting. Her kindness and professionalism shine through. I highly recommend her to anyone looking to buy or sell their home or property.

Buyer review
Susan Wilburn Brick House Real Estate Agent
over 2 years ago
Susan Wilburn Brick House Real Estate Agent

Susan went out of her way to find me exactly what I described to her that I wanted in a House. She found me the most perfect House for my needs. She is so knowledgeable she new exactly when to put my current house up for sale and had the most Beautiful pictures and videos posted on the internet and face book she had my Home SOLD on the first day. You could not find a smarter, sweeter person to help you find your Dream Home than Susan. She has now become my good Friend and I will refer her to anyone needing a Great Real Estate Agent!

Buyer review
Great real estate again
over 2 years ago
Great real estate again

She found me the perfect home! Very easy to work with. Response to all questions. Setup all inspections and followed up on all results quickly. Very knowledgeable about lexington ky and surrounding areas. I definitely highly recommend her and will use her against for other real estate deals.

Seller review
Glad we picked Susan again!
over 2 years ago
Glad we picked Susan again!

We have now had three transactions with Susan representing us as buyers and sellers. She has been fantastic every time! Susan is always very knowledgeable, excellent negotiator, incredibly quick at responding, and goes above and beyond in everything she does. She is reliable, honest and dependable. Thanks to Susan as our realtor, we have made excellent investment decisions in real estate!

Buyer review
Susan's knowledge, communication and professionalism was all excellent!
over 2 years ago
Susan's knowledge, communication and professionalism was all excellent!

Susan Wilburn was amazing in every way! It was a very pleasurable experience with she as our realtor; she was very knowledgeable and what she did not know, she would find the answer for us and always responded to my calls and texts in a very prompt manner! My 1st time home buying experience was very positive....I would choose her again if I were to need her. I would definitely recommend her (and have) to other interested home buyers!

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