Shannon's profile

Shannon's reviews

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Shannon has 40 reviewsacross 22 different locations, showing 12.
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Shannon's qualities as told by our client reviews: dedicated, friendly, patient, clear communication, supportive, responsive, local expert.
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Seller review
My most recent experience with Shannon was as a seller, and it was a very, very positive experience
over 3 years ago
My most recent experience with Shannon was as a seller, and it was a very, very positive experience

My most recent experience with Shannon was as a seller, and it was a very, very positive experience. She and Rob bring so much to the table. She has incredible depth of knowledge and experience about our area, as well as real estate transactions as a whole. She has the ability to work equally well (and seamlessly from the client perspective) with both professional investors and private homeowners. The Malcoms have built a deep network of contacts within the Birmingham area and will call upon them as needed to bring a transaction to a successful close. Shannon brings a high level of professionalism with tremendous relatability--a powerful combination. Snags almost always arise in closing a deal--rather than cast blame or give up, Shannon takes ownership and does anything she can to move the process forward. She also is very responsive, which is priceless during the process of a deal. On top of everything else, she is simply likeable! I can sincerely recommend Shannon and Rob to anyone looking to buy or sell.

Seller review
How much time do we have?Shannon is first and foremost a professional in every aspect of her job
over 4 years ago
How much time do we have?Shannon is first and foremost a professional in every aspect of her job

How much time do we have?Shannon is first and foremost a professional in every aspect of her job. Her timeliness to high-priority items is impeccable and she always puts her clients first. When stressful times and questions arise during the timeframe between accepting an offer and close, she’s there to ensure that you’re armed with the proper details in order to make an informed decision. I’m not sure if I could have asked for a better realtor who turned friend during this entire process. She’s incredible and she’d work just as hard for anyone else.

Seller review
I cannot recommend Shannon highly enough!  I’ve worked with plenty of realtors over the years and Sh
over 4 years ago
I cannot recommend Shannon highly enough! I’ve worked with plenty of realtors over the years and Sh

I cannot recommend Shannon highly enough! I’ve worked with plenty of realtors over the years and Shannon was by far the best of all. Her knowledge of the market, quick and efficient responses to our questions, access to resources, and overall professionalism is second to none. In our case, we hired Shannon to sell our home. She and her husband had just flipped a house up the street and sold it for well over the comps in the neighborhood. We had hoped she could do the same for us and she easily did by securing offers well above asking price within 48 hours after the home hit the market. On the day before the close, a massive thunderstorm came through and our home developed a leak in the bathroom. We were terrified this would cause a delay in the close. But thanks to Shannon’s access to resources and quick response, the situation was fixed by a roofer by the end of the day, and we made it through the close no problem at all. That would not have happened without Shannon.As I stated before, I cannot rate Shannon highly enough. Without a doubt the best in Birmingham!

Buyer review
Shannon Malcom is dedicated to finding the property that suits your needs
over 4 years ago
Shannon Malcom is dedicated to finding the property that suits your needs

Shannon Malcolm is dedicated to finding the property that suits your needs. She provides an exceptional experience from beginning to the end of the process! She genuinely cares for her clients and their families. I would definitely recommend her to all of my family and friends ??

Buyer review
Shannon is great! We reached out to her on a whim about purchasing a potential fixer-upper in the No
over 4 years ago
Shannon is great! We reached out to her on a whim about purchasing a potential fixer-upper in the No

Shannon is great! We reached out to her on a whim about purchasing a potential fixer-upper in the Norwood area and she helped us every step along the way talking out the process and showing us various properties within the neighborhood. At no point in the process did we feel rushed to make a decision and it felt like she genuinely wanted us to get in the house we felt was the best fit. When we decided that maybe a fixer-upper wasn't in our timeline, she smoothly transitioned us to houses that better fit our needs while also helping us get our existing house listed. We eventually did find the perfect house and she expertly helped us navigate the issues we had selling our existing home as well as getting under contract with the new one. I highly recommend her for anyone looking to buy or sell their home and ESPECIALLY in the Norwood area.

Seller review
Shannon does such a great job
over 4 years ago
Shannon does such a great job

Shannon does such a great job. You cant go wrong with her as an agent.

Buyer review
Shannon is so great to work with
over 4 years ago
Shannon is so great to work with

Shannon is so great to work with. She went above and beyond to help us buy our new home and sell our old one. I definitely recommend her!

Seller review
Shannon was extremely knowledgeable and personable
over 4 years ago
Shannon was extremely knowledgeable and personable

Shannon was extremely knowledgeable and personable. Treated me like family. She was always very quick to respond to any and all questions! She is extremely knowledgeable and handled the sell of my house with great profess and integrity! From start to finish she was right beside me every step of the way. We went from live to sold in just 15days and I could not be more grateful- the only realtor we will use going forward!

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