Shannon's profile

Shannon's reviews

  5  
Shannon has 33 reviewsacross 20 different locations, showing 12.
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Shannon's qualities as told by our client reviews: dedicated, supportive, responsive, clear communication, local expert.
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Seller review
Experienced, friendly, capable agent!
9 months ago
Experienced, friendly, capable agent!

Shannon did an excellent job listing our home for sale. She provided a detailed explanation of her expected sale price for the property and listing strategy. Once the house was listed, Shannon communicated with us regularly about showings and feedback. She was able to negotiate a full price offer for us shortly after our listing went active. Throughout the contract process, Shannon seamlessly navigated through all of the many steps necessary to get to closing. We couldn’t be happier with her performance as an agent and intend to use her to list another property soon.

Buyer review
Easiest Experience Ever
over 1 year ago
Easiest Experience Ever

Shannon has made this process so easy for us! She is highly professional, knowledgeable, and a great communicator. Once the seller accepted our offer, Shannon was extremely efficient in going through the steps of closing. I couldn't be more pleased with how she handled everything, and her expertise made us feel much more comfortable buying our first home.

Buyer review
Absolutely fantastic
over 1 year ago
Absolutely fantastic

Shannon is absolutely wonderful. The entire process was a breeze and it would not have been if we chose anyone else. We tried during the summer months to find a home but nothing was an absolute for us. Shannon allowed us to take time off from looking. We found our home 5 months later by happenstance and Shannon immediately hopped on the bandwagon to get everything going for us. She was able to help us beat multiple offers, communicated all of the expectations needed from us and what she would do. Everything felt like a seamless flow on our end as the buyer and Shannon took on everything else. It was honestly too perfect!! Thank you so much Shannon for helping us find our home!!

Buyer review
Great service!
almost 2 years ago
Great service!

Shannon was very knowledgeable and professional in the sale of my old home and the purchase of my current home. She was patience with me and answered all my questions when I didn’t have a clue about the process of what supposed to happen next. I would definitely recommend her to anyone as a top rated realtor. Give Shannon 5 stars plus 5 more stars.

Seller review
My most recent experience with Shannon was as a seller, and it was a very, very positive experience
about 3 years ago
My most recent experience with Shannon was as a seller, and it was a very, very positive experience

My most recent experience with Shannon was as a seller, and it was a very, very positive experience. She and Rob bring so much to the table. She has incredible depth of knowledge and experience about our area, as well as real estate transactions as a whole. She has the ability to work equally well (and seamlessly from the client perspective) with both professional investors and private homeowners. The Malcoms have built a deep network of contacts within the Birmingham area and will call upon them as needed to bring a transaction to a successful close. Shannon brings a high level of professionalism with tremendous relatability--a powerful combination. Snags almost always arise in closing a deal--rather than cast blame or give up, Shannon takes ownership and does anything she can to move the process forward. She also is very responsive, which is priceless during the process of a deal. On top of everything else, she is simply likeable! I can sincerely recommend Shannon and Rob to anyone looking to buy or sell.

Seller review
How much time do we have?Shannon is first and foremost a professional in every aspect of her job
almost 4 years ago
How much time do we have?Shannon is first and foremost a professional in every aspect of her job

How much time do we have?Shannon is first and foremost a professional in every aspect of her job. Her timeliness to high-priority items is impeccable and she always puts her clients first. When stressful times and questions arise during the timeframe between accepting an offer and close, she’s there to ensure that you’re armed with the proper details in order to make an informed decision. I’m not sure if I could have asked for a better realtor who turned friend during this entire process. She’s incredible and she’d work just as hard for anyone else.

Seller review
I cannot recommend Shannon highly enough!  I’ve worked with plenty of realtors over the years and Sh
almost 4 years ago
I cannot recommend Shannon highly enough! I’ve worked with plenty of realtors over the years and Sh

I cannot recommend Shannon highly enough! I’ve worked with plenty of realtors over the years and Shannon was by far the best of all. Her knowledge of the market, quick and efficient responses to our questions, access to resources, and overall professionalism is second to none. In our case, we hired Shannon to sell our home. She and her husband had just flipped a house up the street and sold it for well over the comps in the neighborhood. We had hoped she could do the same for us and she easily did by securing offers well above asking price within 48 hours after the home hit the market. On the day before the close, a massive thunderstorm came through and our home developed a leak in the bathroom. We were terrified this would cause a delay in the close. But thanks to Shannon’s access to resources and quick response, the situation was fixed by a roofer by the end of the day, and we made it through the close no problem at all. That would not have happened without Shannon.As I stated before, I cannot rate Shannon highly enough. Without a doubt the best in Birmingham!

Buyer review
Shannon Malcom is dedicated to finding the property that suits your needs
about 4 years ago
Shannon Malcom is dedicated to finding the property that suits your needs

Shannon Malcolm is dedicated to finding the property that suits your needs. She provides an exceptional experience from beginning to the end of the process! She genuinely cares for her clients and their families. I would definitely recommend her to all of my family and friends ??

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