Shannon was recommended to us by a friend and was an absolute pleasure to work with. She was always willing to work around our busy schedules and give her very honest opinion of the houses we looked at. As first time homebuyers, we especially appreciated that she was willing to explain everything to us in detail and walk us through the process every step of the way. It felt like we toured 30+ houses, and I'm sure we annoyed her at a few points (sorry!), but she was always professional and kind to us. She is a strong negotiator and wasn't afraid to go back to square-one if the deal fell through or wasn't in our best interests. Overall, we are so pleased with the quality of service Shannon provided and would love to work with her in the future when we eventually move again!

Shannon is always responsive and one step ahead of any hurdle that may pop up. She makes real estate transactions feel less stressful even when there are problems that arise.

Shannon made every step of the proccess easy. She went above and beyond for my wife and I, and when we had our stress moments, she talked us down and made us relax. I cannot thank her enough for helping us, but if your looking for an agent, please consider her.....you will be very happy you did. Ty Shannon for everything!

I cannot give enough positives for Shannon Malcom. She helped us sell our home quickly, but more importantly, she did everything in her power to make it as easy for us as possible. She has excellent communication and she genuinely CARES about people and what they need. Shannon went above and beyond, often sacrificing her own time and, yes, even her own profits, to make sure WE came first... That is rare, and shows the kind of heart she has for others and for her business. She was extremely organized, and was on top of every step of this process to ensure we knew exactly what to do next. If you are looking to buy or sell, this is the agent I will be recommending to everyone I know in the Birmingham/Bessemer area.

Shannon helped us out with great advice and friendly service. She marketed our home properly and found us a buyer in the first people that looked at our home. She was friendly and fair and would definitely recommend her to anyone!

Shannon was helpful and kind. The process was a tough one, but she was in our corner every step of the way. Would recommend her and her team to others looking to sell their home.

If you're looking for an agent we can't recommend Shannon more highly. She is responsive with communication and scheduling. She was available anytime we needed her. Her family's experience with renovation makes her a great choice if you're looking at historic homes.

Shannon has sold many of our properties over the years. She is always professional, solution oriented, and takes on the stress so that her buyers and sellers enjoy each transaction.

Shannon has helped us sell several homes, and her service, and professionalism stays consistant! We highly recommend Shannon Malcom to help you list and sell your home !!!

Shannon worked with us on the sale of our home in Pinson. She gave us an initial listing and marketing strategy that was well-planned and put us in a position to be successful. We hit some challenges along the way that were totally outside of our control (and Shannon's!) and she helped us navigate through it all to make it to the closing table. We will definitely work with Shannon again!

Shannon came to the house on the initial visit and went over the contract and looked at the house and property and explained how the process of the sale worked. She listened to my thoughts and took my recommendations into consideration when marketing the house. She also sent me agreements and contracts ahead of time so I had time to look them over. She was very professional plus being compassionate about the reason for me selling my house.

Shannon helped my nieces buy their homes. She was so terrific that they recommended her when we decided to move to Alabama from the Northeast. I had one virtual meeting and was instantly “sold!” I could immediately sense Shannon’s warmth and professionalism. Over the course of several months, I bombarded her with emails and questions. I kept changing my plans, but Shannon responded each time with unconditional support and understanding. Once we found our dream home, Shannon drove an hour and gave us a tour via FaceTime. We made an offer and Shannon proceeded to manage our entire transaction for us! There were multiple steps, but we never worried. Shannon’s calm temperament kept us grounded. It’s quite rare to trust a person to manage the purchase of a major asset without ever meeting in person. It’s because of this that we highly recommend Shannon Malcolm to help purchase your home.