If you are looking for the best real estate team on the north shore you need look no further! Kathy and Terry Sullivan are extremely knowledgeable, professional, trustworthy, and responsive every step of the way. Terry comes to the table with a complete market analysis of your home and comparable recent sales so you feel confident that you are getting the best price for your home and Kathy takes it from there. We recently sold our house and encountered many unexpected issues along the way that were handled seamlessly by Kathy. Her assistance with staging and preparing the house for sale resulted in several offers in less than a week after it went on the market - including one that was over asking price! Kathy thought of everything and kept us informed almost daily as the process unfolded. Despite many unforeseen issues the sale happened very quickly and on time due to Kathy’s diligence and excellent communication skills. I highly recommend Kathy and Terry Sullivan for all of your real estate needs - they’re the best!

After meeting with other realtors as we searched for who to represent us one selling our first home, it was clear that Kathy and Terry were the only choice. During our preliminary meeting they showed up with far more information and were far more prepared to tell us about the value of our house and our selling options than any of the other realtors we had met with. The process of selling your house can be complicated and at times frustrating, but Terry and Kathy were there to walk us through every step of the way! They would reassure us and answer questions day and night whenever we had any issues, as well as provided a detailed timeline of what to expect and when to expect it. We would highly recommend them due to the level of professionalism, including them working towards getting us the price we wanted for the house which we did, but most importantly the care and effort that went in to making us feel comfortable with the sales process. While we’re sure there are plenty of realtors out there, we can say from our meetings with multiple brokers that you will not receive the level service and standard of care that you will receive from Kathy and Terry Sullivan.

Kathy Sullivan worked with my wife and I in purchasing our first home. We went into the process very naive and walked away from each meeting, open house, or phone conversation with increased knowledge and always feeling 100% supported by Kathy. She was always available whenever we had questions and she really treated us like family. She had our back and went above and beyond for us. She attended every open house we were interested in and pointed out so much about each property we would have overlooked ourselves. She goes above and beyond offering recommendations for everything from mortgage companies to home inspectors and even gave us a contact at the local police department to make moving day run smoother! She thinks of everything! We will look forward to recommending her to all of our family and friends going forward.

Kathy just helped us buy our first home in Salem. She was great to work with every step of the way! She was very familiar with the property and the area. She has a clear communication style in person, on the phone and via email. As beginners in real estate, she walked us through each part of the process with patience and was always open to providing thorough explanations when needed. From the moment we met Kathy, we knew we were in good hands. She was professional, honest and guided us through what ended up being an incredibly smooth process to purchase our first home. Highly recommended!

Working with Kathy was a pleasure. We felt part of the Sullivan Team and this made for a great experience of buying our first home. The diligence and care we were offered are unmatched. Kathy was there to go through every detail and together with Terry took us step-by-step in making big decisions look easy. When you work with the Sullivans, it's personal, you are treated like family. They defy the stereotype for a real estate agent by offering integrity and values that are hard to find these days. Thanks to them, we found a home, but also in Kathy and Terry, we found friends. I would not hesitate for a second to recommend the Sullivan Team. Engage them, and you are in for a treat!

You will not find a more knowledgeable, professional and friendly Real Estate Team than Kathy and Terry Sullivan. We walked into the Beverly office being a first time seller of our house that we had lived in for 26 years and had no idea where to begin. From the beginning we felt the confident and yet personal way they conducted business. Kathy answered every question we had (and we had a lot!) -and every step of the way kept us informed of what was happening and what was expected of us. We closed on the sale in an amazingly short time with all parties very happy. Kathy is a person who is the best at what she does, and enjoys doing it! We highly recommend the Sullivan Team - believe me you won't be disappointed.

Kathy Sullivan was a pleasure to work with. She has extensive knowledge of the process combined with impeccable integrity. Kathy was always available to help in any way, and we needed her many times b/c of some difficult tenant issues. We could not have gone thru this process without her help. We highly recommend Kathy Sullivan, you will not be disappointed using their real estate services.

The Sullivan Team came highly recommended to us from a friend who had the privilege of working with Kathy and Terry. Choosing to work with Kathy and Terry was by far the best decision we made when we decided to relocate to Boston for a career opportunity. They are amazing as a team answering any and all questions for a prospective buyer that go beyond showing houses and forwarding MLS listings. Kathy's ability to observe, listen and tailor her approach to her clients is remarkable. Terry's analytical skills in helping us understand and evaluate the market was an added bonus. Kathy and Terry made this process as effortless as possible especially because most of our dealings were done via phone/email while we remained out of state. The only time we could see houses were on weekends where Kathy lined up numerous showings and dedicated at least several weekends to help us find the perfect home. In addition to being a great listener who is able to understand her client's needs and tailor accordingly, Kathy is just a delight to be around. She is extremely professional, resourceful, transparent, positive, responsive, punctual and knowledgeable. Her enthusiasm about the process is contagious and refreshing; Kathy’s goal was to truly help us find a house that will make us happy while being an influential advocate for us – her clients. Never ones did we feel like she had an agenda nor did we feel like we were ill informed or lacked knowledge about the process. In fact, quite the opposite. We were informed and advised during every step of the process and felt like our agent had our best interest in mind because she did. Kathy and Terry, thank you for all you did; thank you for going above and beyond the call of duty on multiple occasions to make this process seamless; and thank you for being the amazing sports you were. It has been a pleasure! We have not moved in yet but are already looking forward to selling this house and buying another with you guys!

The Sullivan Team affords a competitive advantage against the pack. Kathy and Terry Sullivan have made a profound impact on our lives and will be our real estate business partners -- and a part of our family(!) -- in perpetuity. Rather than work with our family members who are real estate agents outside of the North Shore, we opted to go with the Sullivan Team because our friends recommended them so strongly. Not only did we gain a true partnership with THE BEST on the North Shore, but we gained new members of our family in the process. This latter point cannot be emphasized enough and it’s truly difficult for my wife and I to express in words the full extent of our gratitude for the incredible care, attention, thoughtfulness and counsel the Sullivans provided throughout our home buying process. Real estate aside, and considering I work with dozens of global media and technology companies, the Sullivan team is easily one of the most impressive businesses I’ve had the pleasure of working with. I demand a lot from business cohorts and have been consistently impressed and overwhelmed with the Sullivan’s expert counsel. Whether it was understanding the North Shore real estate landscape, reviewing pricing trends, narrowing down our home search, learning about lead paint, identifying a banking partner, negotiating purchase price, making calls to city officials on our behalf, selecting an inspector, hiring contractors and so much more, the Sullivans have played an integral role in each business dealing associated with our home purchase. We’ve learned a lot from Kathy and Terry Sullivan about the importance of putting meticulous care into each decision we make in real estate. The Sullivans have consistently gone above and beyond for our family -- not just answering our every call, but also proactively reaching out to us with ideas, opportunities and insights to help us. If you’re reading this, you’re lucky -- it’s your turn to gain the Sullivan advantage.

My family has worked with the Sullivan team 4 times in the last 10 years. Kathy and Terry are busy agents but, based on their attentiveness, you would never know it. We never worried over details like lenders, inspectors, contractors..just relied on their guidance and were never disappointed. There is no guesswork with this team. Price histories, comparable properties, trends, etc. are all carefully researched on your behalf, whether buying or selling. If you want the best, call Kathy or Terry or Bonnie (Office Mgr.)

Before choosing our sales representative, I interviewed several of the higher end agencies active in our sales area, all with impeccable reputations. We chose the Sullivan Group primarily because from the first moment of our discussion they impressed me with their comprehensive, personalized and professional process that should be the standard in the industry. Unique circumstances were recognized and smoothly incorporated into their sales solution. When “eyes on” attention to the many challenges of our experience were needed, Kathy Sullivan was on it, late evenings and weekends. Although not engaged for the buy of a replacement property, Kathleen was available with advice and consul. The people she recommend for move related services were also the best available. I can’t honestly say I look forward to my next real estate sale but I also can not imagine not calling the Sullivan Team agin to represent me. They are the best of the best from my perspective.

My husband and I relocated to Salem MA from Los Angeles and had to begin the home buying process from across the country- which can be a daunting task. We were lucky to find Kathy and Terry who devote all their time and attention to their clients and made the process as easy and smooth as possible. In such a competitive market we felt extremely confident having Kathy represent us in our search and ultimately found the perfect home for us. Kathy is extremely communicative and kept us up to date on all aspects of the process. Her knowledge of the area, and most of the professionals who operate within it, is invaluable. Not only did she help us with the purchase of our home, but she helped us to find professionals to help with the renovation, lending, and closing process. Kathy truly is a resource every buyer should have access to. We would never buy or sell real estate again without Kathy and Terry!