Heather's profile

Heather's reviews

  5  
Heather has 70 reviewsacross 19 different locations, showing 12.
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Heather's qualities as told by our client reviews: friendly, empathetic, patient, supportive, responsive, clear communication, local expert.
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Seller review
Very knowledgeable, professional and most important - patient
over 2 years ago
Very knowledgeable, professional and most important - patient

We interviewed at least 4 agents and called several others before we decided on Leslie Heindel. She worked with us closely as we struggled with the problems of selling a house while already out of the state. Leslie was very knowledgeable of our area of New Orleans and was able to get us a higher price than we expected. We would definitely use Leslie again if we had any real estate dealings in her area.

Seller review
LESLIE IS THE GOAT
over 2 years ago
LESLIE IS THE GOAT

This was my 3rd transaction with Leslie- I’ll never use anyone else in LA. She is always on top of every detail, and advocates for you in every way. 10/10 recommend.

Buyer review
Supportive and SO knowledgeable!
over 2 years ago
Supportive and SO knowledgeable!

Heather is the best. She listened to us and helped us find the perfect house. She made the process of buying the house easy.

Buyer review
Responsive, professional, quick, market experts
over 2 years ago
Responsive, professional, quick, market experts

This is my third experience buying with Leslie and Heather, and they have remained professional, responsive throughout the buying process, quick to answer questions and arrange meetings, viewings, inspections, repairs, etc.; they also have a team assembled of equally hard-working and responsive, professional female lenders and title attorneys who will make sure that closing goes off without a hitch. It is incredibly difficult to find a team of detail-oriented market experts who WORK TOGETHER to get you into your home. I cannot stress enough how responsive they are (all of them), and how rare that is to find in the New Orleans market. I also appreciate that it is a team of women; as a female business owner myself, I enjoy working with other professional women. Overall, I appreciate this team's expertise in their market, attention to detail, the importance they place on continuing education in their respective fields, their responsiveness and dedication to their clients, and their honesty/integrity. I highly recommend them to everyone I know who is buying, selling, or renting in this market.

Seller review
Wonderful experience
over 2 years ago
Wonderful experience

Leslie is absolutely the best! She made it so easy for me to buy and sell a home. She was patient with me, and she is easy to communicate with. She is knowledgable, honest, and had great recommendations to get the sale.

Seller review
Patient and Thoughtful
almost 3 years ago
Patient and Thoughtful

Leslie and Heather are truly wonderful humans and agents. I have been in this process for almost 2 years...yea, they put up with me for two fulll years as I tried to sell my house multiple times. What godsends! I had so many questions and concerns and they were always so attentive and kind. Could not reccomend them enough!

Buyer review
Great for first time buyers
almost 3 years ago
Great for first time buyers

If you're a first time homebuyer and are a little nervous, go to Heather! She makes the process so easy, and, dare I say, fun. She already knows what concerns you will likely have and she's ready to guide you through the process. She will help you find the perfect home.

Seller review
Excellent experience
almost 3 years ago
Excellent experience

Heather is very professional and a pleasure to work with. She explained every step of the process along the way and was always available to answer questions. I would not hesitate to work with her again on buying or selling a property.

Buyer review
Great experience with Heather and Leslie
almost 3 years ago
Great experience with Heather and Leslie

Heather and Leslie are very kind, friendly, and knowledgable. This was my first home purchase and they were wonderful throughout the whole process. It took longer than expected to close on the property, but Heather and Leslie were attentive and helpful the entire time. Even after we closed, Heather still gives me wonderful advice. I will definitely be buying and/or selling through Be New Orleans again.

Buyer review
They were the best
almost 3 years ago
They were the best

Best realtor i ever had in my life. I bought the house. Wonderful time 10/10

Buyer review
New Home for 2024
almost 3 years ago
New Home for 2024

It is difficult to sum up all the positive experiences I had with Ms. Heather Shields as we embarked on a search for my future home in New Orleans. My requests were very specific from the outset. Because of Ms. Shields prep work, we found a wonderful condo that I bonded with quickly (unusual for me!) Heather exemplified professionalism, extreme knowledge of Louisiana real estate, was very prompt in all correspondence, and delightful to work with. Long story short, we were able to meet a rapid timeline, and I will be celebrating the New Year in my new home. Many, many thanks Heather!! I recommend Ms. Shields highly.

Seller review
Always on top of it!
almost 3 years ago
Always on top of it!

Leslie and Heather were fantastic to work with. It was our first time selling a home and they walked us through the process and continued to answer our many questions along the way. It took longer than expected to sell our home due to the changing market and insurance. But, they never wavered and continued to market, market, market our house like it had just been listed. We ended up moving out of state before we sold the house. We were incredibly impressed with the effort, countless trips to the house, and they even helped ship our cars! They went above and beyond for us to get the sale. Our many thanks!

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