Heather's profile

Heather's reviews

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Heather has 64 reviewsacross 19 different locations, showing 12.
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Heather's qualities as told by our client reviews: friendly, empathetic, patient, supportive, clear communication, responsive, local expert.
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Seller review
Absolutely the BEST!!!
over 1 year ago
Absolutely the BEST!!!

Heather was absolutely amazing!!!! My brothers, sister and I had to sell my parents home that we all grew up in and it was definitely bitter sweet. Dad and mom built this home in 1964 and there was definitely a lot of memories. Heather helped us through the process of preparing to sell. She was definitely patient with all of us, gave us advice and supported us all the way. If you ever need a realtor I would suggest you get in contact with her. Heather is absolutely the BEST!! Thank you again Heather Shields!!!

Seller review
Choose Be New Orleans
over 1 year ago
Choose Be New Orleans

Heather was truly exceptional. I was referred to her by a friend who previously had an amazing experience with her. I was impressed with her level of knowledge and the amount of data that she and her team had about the market. It was a no-brainer for me to work with Be New Orleans. I’m so thankful I did.  I enjoyed working with Heather. She was immensely patient with my seemingly endless questions and attention to detail. She guided me throughout the entire selling process. She stood by my side from obtaining photos, and video, listing the house, appointments, and the entire contractual process to closing. Not to mention, this was a quick sell. Heather was diligent in making sure all inspections were in place, communicated with the buyer’s agent, and kept me informed daily.  I appreciated how thorough she was. She went above and beyond to help me during every stage. I love that she also helped me with the emotional toll of selling my property and moving. Every time I would have questions or concerns, she would be there for me and had the right words to share. Heather is the epitome of operating in excellence. I am not sure how you can have a better agent than Heather and their entire team. If I am ever in need of purchasing and or selling real estate, I know exactly who to call.

Buyer review
Virtual Purchase - She took care of EVERYTHING!
over 1 year ago
Virtual Purchase - She took care of EVERYTHING!

Heather was amazing! we met up with her once while we were there and the rest of the time worked with her remotely to purchase a property. She was extremely helpful in finding out properties, making sure that we knew what we were up against in the market, helped us setup inspections, did our final walk through, provided us with insurance agent recommendations, everything! She was extremely responsive and was on top of everything and we would absolutely use her again. Thank you Heather!!!

Buyer review
Our best home buying experience thanks to Be New Orleans
over 1 year ago
Our best home buying experience thanks to Be New Orleans

Heather and Leslie were a great team and made us feel confident and comfortable during our home buying process. Heather is a great communicator that guided us every step of the way. Her experience was invaluable for home buyers like us that are new to the New Orleans market. Honestly, it felt like a friend helping us.

Seller review
The right choice!
over 1 year ago
The right choice!

We didn't have a lot of experience with real estate transactions, and Heather made a potentially stressful situation so easy! She is positive, helpful and her updates and communication were so much appreciated.

Seller review
Smooth sailing!
over 1 year ago
Smooth sailing!

From start to finish Leslie was there to answer all of our questions and handle a couple small issues before closing. When picking an agent I think it’s important to find somebody who’s in it for the long haul and that describes Leslie! It’s not a part time gig for her but a full time job and obviously her passion. I was also blown away with her photographer and how nice the listing photos looked. Most people shop online these days and I honestly believe the photos helped to sell our house in s challenging market. In conclusion this was a great overall experience and I’ve bought and sold countless houses over the years. Hire this agent!!

Seller review
Excellent!
over 1 year ago
Excellent!

Heather was fantastic - couldn’t have asked for a more pleasant experience. Heather was extremely helpful at every point along the way. She even drove me to the airport after closing!!!

Seller review
Leslie has you covered
almost 2 years ago
Leslie has you covered

I can't recommend Leslie enough. We needed to sell our house after moving out of state. Leslie was spot on with pricing, repairs we should make, who to use to do a final cleaning, etc. There was no point either of us stressed about the house after we moved because Leslie was on it. She even went by and checked on the house after a hurricane rolled through because we were out of state. Above and beyond is an understatement. Highly recommend!

Buyer review
Heather - Simply the BEST!
almost 2 years ago
Heather - Simply the BEST!

Where to begin...Heather was simply AMAZING! We are transplants from the D.C. area, but I am from New Orleans, so I am returning HOME! Heather made things run so smoothly for us. From scheduling appointments to see homes to buy, rent, buy and rent, land to build on, all while being flexible with our hectic schedules - we had travels abroad, vacations, job interviews, school interviews for our daughter (she made the most adorable bracelet for our daughter that she wears to school EVERYDAY), seeing family - Heather never told us she couldn't get it done, and she DID! We found our forever home, and we couldn't be happier. We wish Heather could help us find our vacation home next in Martha's Vineyard! We HIGHLY recommend Heather for all your home buying needs! Thank you Heather! We owe you dinner at Barracuda's on us!

Buyer review
Heather Exceeds Expectations!
almost 2 years ago
Heather Exceeds Expectations!

If you’re looking for a real estate agent who is not only available and supportive but also incredibly knowledgeable, look no further than Heather Shields. From start to finish, she exceeded every expectation I had, giving spot-on advice and guiding me through the process with ease. Heather was emotionally supportive, always available, and knew the answer to every question without hesitation. Not all agents are created equal, and after some disappointing experiences, I found Heather to be a standout. She will exceed your expectations. If you want the best, choose wisely. Choose Heather Shields. You won’t be disappointed!

Seller review
SIMPLY THE BEST
almost 2 years ago
SIMPLY THE BEST

This was our 3rd time working with Leslie and Heather and as amazing as they were from the start, somehow they keep getting better! They’ve brilliantly led us through the buying process twice and now the selling process too. They made sure we were prepared each step of the way. They stay on top of any changes in the real estate industry and make sure their clients are informed and empowered. I trust them fully and I just can’t imagine working with anyone else.

Seller review
I woke up one morning and decided to move from Louisiana to California within 6 weeks.
about 2 years ago
I woke up one morning and decided to move from Louisiana to California within 6 weeks.

TL;DR: There is no reason to use other selling agents in the Greater New Orleans area. As the headline indicates, my family and I decided to move across the country on a tight timeframe. If that wasn't enough, the offer that we placed on a brand new house in my hometown in CA was contingent. We had a week to get our house in Mandeville, Louisiana ready to sell in order to meet the tight deadlines associated with our new home (and to make the move before school started in California.) Leslie Heindel gave key advice on what to focus on to get the house ready while she did the research that would get our house sold quickly. The photographer that she worked with put together an insanely elegant package that was evidenced by how many people wanted to view the house within an hour of putting it up. By the end of the day we had an offer for full price, which we accepted. Run that back: We had the house ready in a week and a full price offer within 8 hours of the listing going live when the average time on market for our area is 30 days. That tells you it was priced correctly and that Leslie and Heather use the right vendors and contacts to get your home seen to be sold. After the offer was made and throughout the inspection process, Leslie held our hand and soothed our worries (so much was riding on this sale). We were not rude, but also not easy easy customers. Leslie met us where we were to keep us focused on our move forward and not our past. We moved to CA a month after the house went up for sale and Heather Shields handled the closing for us so that we could get our son started in school. The care, responsiveness, professionalism, and intuition of this team is unparalleled. There isn't a better experience to be found in their market.

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