Where to begin...Heather was simply AMAZING! We are transplants from the D.C. area, but I am from New Orleans, so I am returning HOME! Heather made things run so smoothly for us. From scheduling appointments to see homes to buy, rent, buy and rent, land to build on, all while being flexible with our hectic schedules - we had travels abroad, vacations, job interviews, school interviews for our daughter (she made the most adorable bracelet for our daughter that she wears to school EVERYDAY), seeing family - Heather never told us she couldn't get it done, and she DID! We found our forever home, and we couldn't be happier. We wish Heather could help us find our vacation home next in Martha's Vineyard! We HIGHLY recommend Heather for all your home buying needs! Thank you Heather! We owe you dinner at Barracuda's on us!

If you’re looking for a real estate agent who is not only available and supportive but also incredibly knowledgeable, look no further than Heather Shields. From start to finish, she exceeded every expectation I had, giving spot-on advice and guiding me through the process with ease. Heather was emotionally supportive, always available, and knew the answer to every question without hesitation. Not all agents are created equal, and after some disappointing experiences, I found Heather to be a standout. She will exceed your expectations. If you want the best, choose wisely. Choose Heather Shields. You won’t be disappointed!

This was our 3rd time working with Leslie and Heather and as amazing as they were from the start, somehow they keep getting better! They’ve brilliantly led us through the buying process twice and now the selling process too. They made sure we were prepared each step of the way. They stay on top of any changes in the real estate industry and make sure their clients are informed and empowered. I trust them fully and I just can’t imagine working with anyone else.

TL;DR: There is no reason to use other selling agents in the Greater New Orleans area. As the headline indicates, my family and I decided to move across the country on a tight timeframe. If that wasn't enough, the offer that we placed on a brand new house in my hometown in CA was contingent. We had a week to get our house in Mandeville, Louisiana ready to sell in order to meet the tight deadlines associated with our new home (and to make the move before school started in California.) Leslie Heindel gave key advice on what to focus on to get the house ready while she did the research that would get our house sold quickly. The photographer that she worked with put together an insanely elegant package that was evidenced by how many people wanted to view the house within an hour of putting it up. By the end of the day we had an offer for full price, which we accepted. Run that back: We had the house ready in a week and a full price offer within 8 hours of the listing going live when the average time on market for our area is 30 days. That tells you it was priced correctly and that Leslie and Heather use the right vendors and contacts to get your home seen to be sold. After the offer was made and throughout the inspection process, Leslie held our hand and soothed our worries (so much was riding on this sale). We were not rude, but also not easy easy customers. Leslie met us where we were to keep us focused on our move forward and not our past. We moved to CA a month after the house went up for sale and Heather Shields handled the closing for us so that we could get our son started in school. The care, responsiveness, professionalism, and intuition of this team is unparalleled. There isn't a better experience to be found in their market.

I have now worked with Heather for three transactions in this crazy real estate market -- selling my mom's condo, selling my house and buying a new house. She is fabulous and patient and upbeat. Everything you want in an agent, bonus: She is fun to work with . I can't recommend her enough.

Heather and Leslie were amazing when it came to selling my home. My house had been on the market for over a year with another company before I reached out to them. By the time I met them, I was overwhelmed and exhausted and nearly ready to give up on the process (even though that wasn't an option). They helped break everything down into manageable steps and made me feel better about the whole process. Heather communicated with me almost daily and took the time to really understand my concerns during the whole process. I'm really glad I reached out to Heather and Leslie when I did. They went above and beyond when it came to selling my home. I highly recommend using them when you are looking to sell. They truly care about their clients and it clearly shows!

Heather came as a recommendation from a friend and we were not disappointed. She kept us updated on any new listings that matched our criteria, and helped advise our direction based on what we were looking for in a house/area. She was patient and encouraging during our house hunting trip as we checked out several houses on the agenda. The closing process was very smooth, and she was very communicative every step of the way. I felt like we were in very good hands and couldn't have chosen a better realtor!

I am so honored to have an opportunity to share my experience of working with Heather Shields as my realtor. After 54 years of hiccups and missteps, I was finally able to purchase a home for just myself. Over the last year, I had almost given up being able to continue to live in my beloved city because of the costs. In fact, I wasn't sure if I'd ever be able to have a place of my own. Well then while I was in self-labeled desperate straits, I met Heather through a glowing referral from my boss. I was lucky that she wanted me to stay here, so I thought, let me put someone with my best interest at heart on my team. From there, it was smooth sailing. In retrospect, I've never had a transaction like this that went off without a hitch. Heather listened to my story, felt my rush, and made it happen for me. She had a confident, friendly, knowledgeable tone from day 1 that made me know that things were going to be different. She immediately found a place for me and pulled off the paperwork and then the inspection, appraisal, lender, and title agency referrals referrals seamlessly. She made the closing happen within 30 days which is the bare minimum for any type of purchase that requires financing. Heather was very encouraging and calming throughout the process. I never felt judged or rushed. I also knew that she was looking out for me. While I was gazing at fresh coats of paint, she was checking the inner workings of things that matter. She was determined to find a place that would work best for me. There were even a few things that I didn't think that the seller would address, but she pushed for me, and I even got a new A/C out of the deal! Amazing! Additionally, the apps that she and the lender used made everything so clear and simple. It would have been much harder had I had to drive all over town to sign all of the paperwork. After closing, she also referred me to a locksmith and moving company that were quality. I have been overjoyed everyday since! Thank you!!!

Heather Shields and Leslie Heindel of Be New Orleans are top notch. They are patient yet firm. They give solid advice and are available almost 24 hours a day to answer questions, calm nerves and keep the process moving forward. I trust them implicitly. They came highly recommended so I used them to sell my mom's condo, then I liked them so much I hired them to sell my complicated house and plan to use them to buy another house.

Heather and Leslie were able to sell our first home during a difficult time in the housing market as a direct result of their hard work and determination. They helped us purchase our new dream home by working closely with the seller. The seller had opportunities to sell to others. We are convinced our seller kept the house for us because of the strong working relationship Heather and Leslie built with the seller. Selling and buying at the same time can be extremely stressful. Heather and Leslie were able to make it fun. Their constant communication with us was excellent and much appreciated. We will always be grateful for their efforts.

We interviewed at least 4 agents and called several others before we decided on Leslie Heindel. She worked with us closely as we struggled with the problems of selling a house while already out of the state. Leslie was very knowledgeable of our area of New Orleans and was able to get us a higher price than we expected. We would definitely use Leslie again if we had any real estate dealings in her area.

This was my 3rd transaction with Leslie- I’ll never use anyone else in LA. She is always on top of every detail, and advocates for you in every way. 10/10 recommend.