Heather and Leslie were a great team and made us feel confident and comfortable during our home buying process. Heather is a great communicator that guided us every step of the way. Her experience was invaluable for home buyers like us that are new to the New Orleans market. Honestly, it felt like a friend helping us.
We didn't have a lot of experience with real estate transactions, and Heather made a potentially stressful situation so easy! She is positive, helpful and her updates and communication were so much appreciated.
From start to finish Leslie was there to answer all of our questions and handle a couple small issues before closing. When picking an agent I think it’s important to find somebody who’s in it for the long haul and that describes Leslie! It’s not a part time gig for her but a full time job and obviously her passion. I was also blown away with her photographer and how nice the listing photos looked. Most people shop online these days and I honestly believe the photos helped to sell our house in s challenging market. In conclusion this was a great overall experience and I’ve bought and sold countless houses over the years. Hire this agent!!
Heather was fantastic - couldn’t have asked for a more pleasant experience. Heather was extremely helpful at every point along the way. She even drove me to the airport after closing!!!
I can't recommend Leslie enough. We needed to sell our house after moving out of state. Leslie was spot on with pricing, repairs we should make, who to use to do a final cleaning, etc. There was no point either of us stressed about the house after we moved because Leslie was on it. She even went by and checked on the house after a hurricane rolled through because we were out of state. Above and beyond is an understatement. Highly recommend!
Where to begin...Heather was simply AMAZING! We are transplants from the D.C. area, but I am from New Orleans, so I am returning HOME! Heather made things run so smoothly for us. From scheduling appointments to see homes to buy, rent, buy and rent, land to build on, all while being flexible with our hectic schedules - we had travels abroad, vacations, job interviews, school interviews for our daughter (she made the most adorable bracelet for our daughter that she wears to school EVERYDAY), seeing family - Heather never told us she couldn't get it done, and she DID! We found our forever home, and we couldn't be happier. We wish Heather could help us find our vacation home next in Martha's Vineyard! We HIGHLY recommend Heather for all your home buying needs! Thank you Heather! We owe you dinner at Barracuda's on us!
If you’re looking for a real estate agent who is not only available and supportive but also incredibly knowledgeable, look no further than Heather Shields. From start to finish, she exceeded every expectation I had, giving spot-on advice and guiding me through the process with ease. Heather was emotionally supportive, always available, and knew the answer to every question without hesitation. Not all agents are created equal, and after some disappointing experiences, I found Heather to be a standout. She will exceed your expectations. If you want the best, choose wisely. Choose Heather Shields. You won’t be disappointed!
This was our 3rd time working with Leslie and Heather and as amazing as they were from the start, somehow they keep getting better! They’ve brilliantly led us through the buying process twice and now the selling process too. They made sure we were prepared each step of the way. They stay on top of any changes in the real estate industry and make sure their clients are informed and empowered. I trust them fully and I just can’t imagine working with anyone else.
TL;DR: There is no reason to use other selling agents in the Greater New Orleans area. As the headline indicates, my family and I decided to move across the country on a tight timeframe. If that wasn't enough, the offer that we placed on a brand new house in my hometown in CA was contingent. We had a week to get our house in Mandeville, Louisiana ready to sell in order to meet the tight deadlines associated with our new home (and to make the move before school started in California.) Leslie Heindel gave key advice on what to focus on to get the house ready while she did the research that would get our house sold quickly. The photographer that she worked with put together an insanely elegant package that was evidenced by how many people wanted to view the house within an hour of putting it up. By the end of the day we had an offer for full price, which we accepted. Run that back: We had the house ready in a week and a full price offer within 8 hours of the listing going live when the average time on market for our area is 30 days. That tells you it was priced correctly and that Leslie and Heather use the right vendors and contacts to get your home seen to be sold. After the offer was made and throughout the inspection process, Leslie held our hand and soothed our worries (so much was riding on this sale). We were not rude, but also not easy easy customers. Leslie met us where we were to keep us focused on our move forward and not our past. We moved to CA a month after the house went up for sale and Heather Shields handled the closing for us so that we could get our son started in school. The care, responsiveness, professionalism, and intuition of this team is unparalleled. There isn't a better experience to be found in their market.
I have now worked with Heather for three transactions in this crazy real estate market -- selling my mom's condo, selling my house and buying a new house. She is fabulous and patient and upbeat. Everything you want in an agent, bonus: She is fun to work with . I can't recommend her enough.
Heather and Leslie were amazing when it came to selling my home. My house had been on the market for over a year with another company before I reached out to them. By the time I met them, I was overwhelmed and exhausted and nearly ready to give up on the process (even though that wasn't an option). They helped break everything down into manageable steps and made me feel better about the whole process. Heather communicated with me almost daily and took the time to really understand my concerns during the whole process. I'm really glad I reached out to Heather and Leslie when I did. They went above and beyond when it came to selling my home. I highly recommend using them when you are looking to sell. They truly care about their clients and it clearly shows!
Heather came as a recommendation from a friend and we were not disappointed. She kept us updated on any new listings that matched our criteria, and helped advise our direction based on what we were looking for in a house/area. She was patient and encouraging during our house hunting trip as we checked out several houses on the agenda. The closing process was very smooth, and she was very communicative every step of the way. I felt like we were in very good hands and couldn't have chosen a better realtor!
