Heather's profile

Heather's reviews

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Heather has 61 reviewsacross 19 different locations, showing 12.
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Heather's qualities as told by our client reviews: friendly, empathetic, patient, supportive, clear communication, responsive, local expert.
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Seller review
Heather is the best!
6 months ago
Heather is the best!

We chose Heather Shields as our agent after hearing wonderful things about her from friends. She helped us sell our house in a challenging market for a reasonable price. She has a lot of expertise and she cares, which was very helpful in navigating the process. We feel like we not only have a new realtor, but a friend. We highly recommend Heather for your real estate needs.

Buyer review
Best Experience Ever!
9 months ago
Best Experience Ever!

Heather was on point! She helped us with every detail along the way. She has an amazing wealth of knowledge of the local market. She found exactly what we were looking for and made it happen. Coming from a long ways away, we couldn’t have asked for better. We will always be grateful to Heather for helping us find our dream home. She truly is New Orleans.

Seller review
Heather was amazing!
10 months ago
Heather was amazing!

Heather was exactly the realtor we needed to sell our home. She clearly understood the ins and outs of the market in the New Orleans area. She advised us on when to list, pricing, and made each step of the process easy. I had lots of questions and she always provided prompt and accurate responses. I will recommend Heather to anyone buying or selling in NOLA.

Seller review
Exceptional Realtor Who Truly Advocates for Her Clients
11 months ago
Exceptional Realtor Who Truly Advocates for Her Clients

I can’t say enough great things about my experience working with Heather as my realtor. Selling my home was a challenging and emotional decision, and Heather guided me through every step of the process with honesty, compassion, and professionalism. She was clear and direct in her communication—which I really appreciated—and always managed to bring humor and warmth into even the most stressful moments. What stood out the most was how she genuinely had my best interests in mind. She caught a financial error during the closing process and made sure it was corrected, ensuring I received the full amount I was due. That level of attention to detail and advocacy is rare. Heather is not only hardworking and knowledgeable, but also kind, thoughtful, and truly committed to her clients. I would absolutely recommend her to anyone buying or selling a home—and I wouldn’t hesitate to work with her again in the future. Thank you, Heather!

Seller review
Terrific, stress-free experience
about 1 year ago
Terrific, stress-free experience

Working with Heather Shields was a dream. Due to her savvy media presence, professional property photos, and slick video, the house was under contract after only four days on the market. And once it was under contract, she was in constant contact with updates and dealt with all of the minutiae involved in the process. I could not have asked for a better experience.

Seller review
Helped us sell my mom’s house
about 1 year ago
Helped us sell my mom’s house

Heather helped sell a rental home of ours before with great success, and after my mother passed away we called for her help to sell mom’s home in Algiers Point. She is well organized, knowledgeable about our market, and gave us sound advice on what we could do to make the house more salable in a tight market. Mom’s house sold at close to our asking price in less than two months in a slow market. I credit Heather’s dedication and kind attention to our sale. She has our highest recommendation and our enduring appreciation.

Seller review
Caring and knowledgeable professional
about 1 year ago
Caring and knowledgeable professional

The house was for sale for over 60 days. Heather did not lose her enthusiasm for selling the house. She provided staging and open houses to generate interest when she housing market was slow. Heather was regularly in touch with us to provide information and insight. She was delightful to work with. We would highly recommend her.

Buyer review
Heather made the house buying process a piece of cake!!
about 1 year ago
Heather made the house buying process a piece of cake!!

I truly don't think we would've made it through this process without Heather. Every time there was a snag, she was there to explain everything, in detail, in terms we could understand, and in a timely manner. She was patient, reassuring, and thought outside of the box to help make our dreams of homeownership a reality!

Seller review
Best agent ever!!!
about 1 year ago
Best agent ever!!!

I honestly cannot say enough positive things about our experience with Heather(and Leslie). She stood by us through several challenging moments in a difficult market. She went above and beyond many many times to help us handle things we were unable to. She supported us every step of the way and regularly checked in with us even when there wasn’t much to report just to be supportive! She coached us through our moments of pessimism and anxiety and her positive attitude and endless optimism buoyed us when we needed it most. Not only are her knowledge and skills as a realtor razor sharp but she is a wonderful and kind human being as well and that shows through in every aspect of her work. We are eternally grateful to her and the team for everything they have done for us!! If anyone needs a realtor you could not be in better hands!!!

Seller review
Absolutely the BEST!!!
over 1 year ago
Absolutely the BEST!!!

Heather was absolutely amazing!!!! My brothers, sister and I had to sell my parents home that we all grew up in and it was definitely bitter sweet. Dad and mom built this home in 1964 and there was definitely a lot of memories. Heather helped us through the process of preparing to sell. She was definitely patient with all of us, gave us advice and supported us all the way. If you ever need a realtor I would suggest you get in contact with her. Heather is absolutely the BEST!! Thank you again Heather Shields!!!

Seller review
Choose Be New Orleans
over 1 year ago
Choose Be New Orleans

Heather was truly exceptional. I was referred to her by a friend who previously had an amazing experience with her. I was impressed with her level of knowledge and the amount of data that she and her team had about the market. It was a no-brainer for me to work with Be New Orleans. I’m so thankful I did.  I enjoyed working with Heather. She was immensely patient with my seemingly endless questions and attention to detail. She guided me throughout the entire selling process. She stood by my side from obtaining photos, and video, listing the house, appointments, and the entire contractual process to closing. Not to mention, this was a quick sell. Heather was diligent in making sure all inspections were in place, communicated with the buyer’s agent, and kept me informed daily.  I appreciated how thorough she was. She went above and beyond to help me during every stage. I love that she also helped me with the emotional toll of selling my property and moving. Every time I would have questions or concerns, she would be there for me and had the right words to share. Heather is the epitome of operating in excellence. I am not sure how you can have a better agent than Heather and their entire team. If I am ever in need of purchasing and or selling real estate, I know exactly who to call.

Buyer review
Virtual Purchase - She took care of EVERYTHING!
over 1 year ago
Virtual Purchase - She took care of EVERYTHING!

Heather was amazing! we met up with her once while we were there and the rest of the time worked with her remotely to purchase a property. She was extremely helpful in finding out properties, making sure that we knew what we were up against in the market, helped us setup inspections, did our final walk through, provided us with insurance agent recommendations, everything! She was extremely responsive and was on top of everything and we would absolutely use her again. Thank you Heather!!!

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