Heather's profile

Heather's reviews

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Heather has 70 reviewsacross 19 different locations, showing 12.
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Heather's qualities as told by our client reviews: friendly, empathetic, patient, supportive, responsive, clear communication, local expert.
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Seller review
Knowledgable, patient, responsive, and truly dedicated
6 months ago
Knowledgable, patient, responsive, and truly dedicated

We are so grateful we chose Heather Shields and the Be New Orleans team to sell our house. This sale took a little longer than we anticipated, but Heather was there for us every step of the way, guiding us, supporting us, and keeping us encouraged throughout the process. Heather's professionalism, market knowledge, patience, and dedication made a stressful situation much easier to handle. She definitely went the extra mile for us. Leslie was awesome and supportive, too. In the end, we got it done, and we truly could not be happier with their work. If we ever buy in the area again, we would absolutely hire Heather without hesitation.

Buyer review
Top shelf!
6 months ago
Top shelf!

When we decided to move from the Midwest to New Orleans, we knew we'd need a realtor who would listen, be patient, be our eyes on the ground, with great local expertise and experience. We read through dozens of realtor bios and talked to a few, but one stood out- Heather. Grounded and calming, expert. Wonderful at two way communications and working to understand our wants and needs. Persistent. Dedicated to helping us find the right home from 800 miles away and two trips here to look at homes. Heather gave us everything we needed to make an`informed decision, all with a warm personality and great sense of humor. The end result? We're living in our dream home, in the perfect neighborhood for us, in the best city in the world. And made a good friend in Heather.

Seller review
Amazing Home Selling Process
6 months ago
Amazing Home Selling Process

Heather made the typically daunting task of selling our home feel incredibly smooth. She was consistently communicative and kind. She is professional, highly organized, and genuinely pleasant to work with. If you are looking for an agent who can navigate the complexities of a sale while keeping the experience positive and straightforward, we can’t recommend Heather and Leslie enough!

Seller review
Heather went beyond a realtor—anticipating our needs, guiding every step, and delivering results.
7 months ago
Heather went beyond a realtor—anticipating our needs, guiding every step, and delivering results.

Heather truly became part of our family throughout this process. After a previous deal fell through—where she had already invested so much of her time and energy—she never missed a beat and continued to show up for us with patience, optimism, and unwavering support. Her communication style is exceptional—she was always available, incredibly responsive, and kept us informed every step of the way without ever making us feel overwhelmed. She has a remarkable ability to anticipate needs before we even realized them ourselves, which made the entire experience feel seamless and low-stress. Her market knowledge is clear in every decision she helps guide. From pricing strategy to timing, and even the small details that make a big difference, we always felt confident we were in the best hands. Her network and referrals were top-notch and made every part of the process—from prep to closing—so much easier. When it came to negotiation and execution, she delivered. Thanks to her strategy, marketing, and connections, we sold our home for a fantastic price and on a timeline that exceeded expectations, especially given the market. What sets her apart is her level of care—she went above and beyond in ways that most realtors simply don’t, including checking on our home while it was vacant and constantly offering help wherever needed. We can’t recommend her enough. She’s not just an incredible realtor—she’s someone you want in your corner.

Seller review
Heather was great
7 months ago
Heather was great

Heather was clear, concise, understanding and never gave up! She did a great job

Buyer review
The BEST decision we ever made!
8 months ago
The BEST decision we ever made!

Heather was absolutely incredible during the entire home buying process. She was in constant communication with us throughout such a new/exciting/nerve-wracking experience of buying our first home. She was always professional and punctual. She was so warm and welcoming and answered every single question we had. She truly went above and beyond to make sure we understood the entire process. I cannot recommend Heather enough! 10/10 recommend!!!!

Buyer review
Leslie was the best!
8 months ago
Leslie was the best!

We had such an easy experience buying our first house. Leslie helped us and answered all of our questions quickly and proffessionaly. I would definitely use her again in the future 😊

Buyer review
Responsive, confident, and a joy to work with
9 months ago
Responsive, confident, and a joy to work with

Heather was an absolute standout real estate agent from start to finish. I was on a very fast turnaround, and she moved quickly, stayed on top of every detail, and was consistently responsive. She led negotiations with confidence and clarity, and I truly appreciated how much she taught me throughout the process. On top of being sharp and effective, she was genuinely fun and friendly to work with - exactly the kind of person you want in your corner during a high-stakes transaction. I connected with Heather through her partner, Leslie, whose glowing reputation I’d already seen from multiple reviews. After working with both of them, I completely understand why. Heather and Leslie deserve all the accolades.

Seller review
Exceptional
9 months ago
Exceptional

Heather was such a professional! She kept us up to date on all information pertaining to the process of selling our condo. She was very prompt if we had questions and also if we needed to know situations. I would highly recommend her for your real estate needs!

Seller review
Heather is the best!
10 months ago
Heather is the best!

We chose Heather Shields as our agent after hearing wonderful things about her from friends. She helped us sell our house in a challenging market for a reasonable price. She has a lot of expertise and she cares, which was very helpful in navigating the process. We feel like we not only have a new realtor, but a friend. We highly recommend Heather for your real estate needs.

Buyer review
Best Experience Ever!
about 1 year ago
Best Experience Ever!

Heather was on point! She helped us with every detail along the way. She has an amazing wealth of knowledge of the local market. She found exactly what we were looking for and made it happen. Coming from a long ways away, we couldn’t have asked for better. We will always be grateful to Heather for helping us find our dream home. She truly is New Orleans.

Seller review
Heather was amazing!
about 1 year ago
Heather was amazing!

Heather was exactly the realtor we needed to sell our home. She clearly understood the ins and outs of the market in the New Orleans area. She advised us on when to list, pricing, and made each step of the process easy. I had lots of questions and she always provided prompt and accurate responses. I will recommend Heather to anyone buying or selling in NOLA.

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