From our very first conversation, I knew Heather was the perfect person to help us in our search for a New Orleans condo. Purchasing a property when you live 1,000 miles away can present its own challenges, but Heather made the entire process feel seamless. After listening carefully to our needs and “must-haves,” Heather created a personalized search to help us find potential matches. Knowing we had only a few days in town to view properties, she went above and beyond to schedule appointments at every place we prioritized. We were so impressed by her knowledge of the New Orleans area and the different condo complexes. At the end of our trip, we discovered one more potential property, and Heather worked her magic to arrange a last-minute showing before we left town. She truly made it happen! Throughout the process, Heather was incredibly responsive. Our calls and texts were always answered quickly, and she kept us informed every step of the way—from our initial offer through closing. We always felt that we could count on her. Beyond her expertise and professionalism, it was Heather’s personality that made our experience so special. From the beginning, we felt we had found a friend, not just a real estate agent. She was always looking out for our best interests while also taking a genuine interest in us and our lives. That personal connection made what could have been a stressful process truly enjoyable. Although we were thrilled to become New Orleans condo owners at closing, it was bittersweet knowing we wouldn’t be in touch with Heather quite as much. We feel incredibly fortunate to have worked with her—and even more fortunate to know we’ve gained a friend in New Orleans. We cannot recommend Heather highly enough. If you’re looking for someone who is knowledgeable, responsive, dedicated, and genuinely cares about her clients, Heather is the person you want in your corner.

Heather was incredible to work with, taking the time and energy to help guide us to exactly what we wanted in a first home. I only wish we could buy endless homes, just to continue working with her! When we first started working with Heather, we thought we knew exactly what we wanted. We didn't! But with every conversation, she understood more and more about exactly what we wanted. There was a point where we got very heartbroken and discouraged so we took a break from the hunt, and she never questioned us for it. We returned back, looked at all kinds of houses that were all so different from the last, and searched endlessly. Then one night, she took a chance with our stubborness to send a house that we would've never looked at. When we stepped in, it immediately clicked with us that this was the one. And now we own it! We own a home that is exactly what we dreamed of, we just didn't know it then. And to Heather and the Be NewOrleans Team, we can't thank you enough for always being in our corner. Guiding us where we needed it. Endless cat conversations in the midst of house-buying chaos. And being the best support anyone could ever dream of. Thank you for helping us find our beautiful home!

Hire them today! Leslie and Heather are absolutely fabulous; I promise you won't find better agents who are more committed to their clients and more knowledgeable about the GNO market. They have represented us in three transactions, and each time they were truly exceptional. Whether selling or buying a home, they are remarkable realty warriors. A few of their most notable attributes: Diligent and professional -- -- They work tirelessly. Anytime we needed something they were there for us; they're unbelievably attentive to their clients' needs. Tenacious problem solvers -- -- No matter what crazy requests or demands the buyer or seller had, they knew exactly how to handle it. Excellent communicators -- -- L&H always kept us informed in a timely manner; we never had to ask for an update. Also, they promptly responded to the many calls and text messages as we were prepping the house for sale. Supportive and patient -- -- Thoroughly answered all questions and calmed my anxiety as I was riding an emotional rollercoaster while selling our home. There was lots of hand-holding, and they never once complained. Honesty and integrity -- -- Conducted themselves in the most admirable manner while dealing with absolutely absurd requests and ludicrous demands from potential buyers. (And there were quite a few.) Icing on the realtor cake -- -- They both have the most wonderful sense of humor! I honestly don't believe any agents would've worked more relentlessly to negotiate the best possible deal when buying and selling our home. As far as agents go... Leslie and Heather are a dream come true. IMHO, they are undoubtedly the best in the business. I can't even begin to imagine buying or selling a home without this spectacular duo representing us.

Heather Shields with Be New Orleans landed our family our dream home. A lot of our move to New Orleans had to happen remotely—moving from Hawaii doesn’t exactly leave much time for house hunting in person. We initially communicated by email and phone, and I laid out what our family really wanted from a home. Heather took it to heart. By the time I was able to get to New Orleans for a few days of house hunting, Heather had already learned enough about us to really understand what we were looking for. She brought that understanding to every showing. As professional as she was, I could always tell when she knew almost immediately that a house just wasn’t *our* house. Then she saw my eyes light up at one property. I think she knew, probably as quickly as I did, that this was going to be our home. From there, she guided us smoothly through what could have been an incredibly complicated process, especially from thousands of miles away. She continued offering advice and helping make the transition easier even after the sale was complete. Heather clearly loves New Orleans, and more importantly, she knows New Orleans. She brought that knowledge and affection for the city into everything she did for us, and I couldn’t be more grateful that we found her. She has my full-throated recommendation for anyone looking to move to this beautiful, complicated, dynamic city. One final thing stuck with me. I was always glad to see Heather because her positive energy is infectious—but what impressed me even more was that everyone else was always happy to see her, too. At showings, inspections, and throughout the process, it became obvious that she is trusted, respected, and genuinely well-liked by the people she works with. Heather is clearly tried and true in this community, and after working with her, I completely understand why.

Heather is such a pro! And a lovely human to boot. It's unfair how seamlessly she makes such an emotional purchase with such high stakes feel easy and fun. Organized, communicative, and empathetic: anyone is in good, loving, and knowledgeable hands when you work with her. (And you should!)

Heather knows the local real estate market. She knows when to list, how much to list for, how to promote, how to show, and how to sell. She’s developed her own list of trusted helpers, from plumbers, to inspectors, appraisers, stagers, photographers, and handymen - all of whom she worked with to get my house in tip-top shape and then under contract in a mere three months! I so appreciated her always-calm demeanor and the ‘let’s-get-it-done-with-fun’ attitude she maintained throughout the process. My advice if you’re buying or selling a house in New Orleans: Trust Heather. Then keep calm and carry on. I did. And I’m glad. - Lil

Heather was very knowledgeable about the market and selling price. I moved across the country and she handled it all! Heather had a solution and a plan forward for all the buyers/banks questions and concerns. Would 100% recommend her.

Heather and her team helped us buy and sell our home. Could not recommend enough. They understand the market and how to best represent your home. They go above and beyond. Anyone who is moving to or from the greater New Orleans area should consider them.

Heather Shields brought her excellent and timely communication skills, her experience and in-depth market knowledge, her well-considered negotiation skills and brilliant negotiating style to our table during the sale of our wonderful property in Algiers Point, and it all mattered and helped with what was a tough process for us personally. She remained caring, conscientious, ethical and professional throughout the process and we felt as though we were represented by the VERY BEST person we could have chosen. She went above and beyond in having the home beautifully furnished for showing, recommending service personnel to make repairs and supervising those repairs while we were out of town. I NEVER ONCE wished for anything more in a realtor. I never once needed something done that Heather did not step up to take care of it. In fact, Heather constantly surprised me with what she was willing to do to help with the sale process. I cannot say enough good things about Heather's intelligence, efforts and accomplishments with shepherding us through the sale, all the way to the closing and beyond, reminding us to cancel insurance and utilities. If you want a realtor to make your home purchase or sale as smooth, swift and easy as possible, you would do well to choose Heather Shields for your realtor. She is the absolute BEST!!!

Unfortunately, our house had plumbing, electrical, and roof issues during our 8 month process. During the 8 months, Heather was exceptional. Heather's ongoing advice was empathetic, prompt and professional. Sher was patient, caring, and honest with us during our inspections (multiple) and figuring out what the proper listing price. She is an excellent communicator and we couldn't ask for a better realtor.

We are so grateful we chose Heather Shields and the Be New Orleans team to sell our house. This sale took a little longer than we anticipated, but Heather was there for us every step of the way, guiding us, supporting us, and keeping us encouraged throughout the process. Heather's professionalism, market knowledge, patience, and dedication made a stressful situation much easier to handle. She definitely went the extra mile for us. Leslie was awesome and supportive, too. In the end, we got it done, and we truly could not be happier with their work. If we ever buy in the area again, we would absolutely hire Heather without hesitation.

When we decided to move from the Midwest to New Orleans, we knew we'd need a realtor who would listen, be patient, be our eyes on the ground, with great local expertise and experience. We read through dozens of realtor bios and talked to a few, but one stood out- Heather. Grounded and calming, expert. Wonderful at two way communications and working to understand our wants and needs. Persistent. Dedicated to helping us find the right home from 800 miles away and two trips here to look at homes. Heather gave us everything we needed to make an`informed decision, all with a warm personality and great sense of humor. The end result? We're living in our dream home, in the perfect neighborhood for us, in the best city in the world. And made a good friend in Heather.