Heather is such a pro! And a lovely human to boot. It's unfair how seamlessly she makes such an emotional purchase with such high stakes feel easy and fun. Organized, communicative, and empathetic: anyone is in good, loving, and knowledgeable hands when you work with her. (And you should!)
Heather knows the local real estate market. She knows when to list, how much to list for, how to promote, how to show, and how to sell. She’s developed her own list of trusted helpers, from plumbers, to inspectors, appraisers, stagers, photographers, and handymen - all of whom she worked with to get my house in tip-top shape and then under contract in a mere three months! I so appreciated her always-calm demeanor and the ‘let’s-get-it-done-with-fun’ attitude she maintained throughout the process. My advice if you’re buying or selling a house in New Orleans: Trust Heather. Then keep calm and carry on. I did. And I’m glad. - Lil
Heather was very knowledgeable about the market and selling price. I moved across the country and she handled it all! Heather had a solution and a plan forward for all the buyers/banks questions and concerns. Would 100% recommend her.
Heather and her team helped us buy and sell our home. Could not recommend enough. They understand the market and how to best represent your home. They go above and beyond. Anyone who is moving to or from the greater New Orleans area should consider them.
Heather Shields brought her excellent and timely communication skills, her experience and in-depth market knowledge, her well-considered negotiation skills and brilliant negotiating style to our table during the sale of our wonderful property in Algiers Point, and it all mattered and helped with what was a tough process for us personally. She remained caring, conscientious, ethical and professional throughout the process and we felt as though we were represented by the VERY BEST person we could have chosen. She went above and beyond in having the home beautifully furnished for showing, recommending service personnel to make repairs and supervising those repairs while we were out of town. I NEVER ONCE wished for anything more in a realtor. I never once needed something done that Heather did not step up to take care of it. In fact, Heather constantly surprised me with what she was willing to do to help with the sale process. I cannot say enough good things about Heather's intelligence, efforts and accomplishments with shepherding us through the sale, all the way to the closing and beyond, reminding us to cancel insurance and utilities. If you want a realtor to make your home purchase or sale as smooth, swift and easy as possible, you would do well to choose Heather Shields for your realtor. She is the absolute BEST!!!
Unfortunately, our house had plumbing, electrical, and roof issues during our 8 month process. During the 8 months, Heather was exceptional. Heather's ongoing advice was empathetic, prompt and professional. Sher was patient, caring, and honest with us during our inspections (multiple) and figuring out what the proper listing price. She is an excellent communicator and we couldn't ask for a better realtor.
We are so grateful we chose Heather Shields and the Be New Orleans team to sell our house. This sale took a little longer than we anticipated, but Heather was there for us every step of the way, guiding us, supporting us, and keeping us encouraged throughout the process. Heather's professionalism, market knowledge, patience, and dedication made a stressful situation much easier to handle. She definitely went the extra mile for us. Leslie was awesome and supportive, too. In the end, we got it done, and we truly could not be happier with their work. If we ever buy in the area again, we would absolutely hire Heather without hesitation.
When we decided to move from the Midwest to New Orleans, we knew we'd need a realtor who would listen, be patient, be our eyes on the ground, with great local expertise and experience. We read through dozens of realtor bios and talked to a few, but one stood out- Heather. Grounded and calming, expert. Wonderful at two way communications and working to understand our wants and needs. Persistent. Dedicated to helping us find the right home from 800 miles away and two trips here to look at homes. Heather gave us everything we needed to make an`informed decision, all with a warm personality and great sense of humor. The end result? We're living in our dream home, in the perfect neighborhood for us, in the best city in the world. And made a good friend in Heather.
Heather made the typically daunting task of selling our home feel incredibly smooth. She was consistently communicative and kind. She is professional, highly organized, and genuinely pleasant to work with. If you are looking for an agent who can navigate the complexities of a sale while keeping the experience positive and straightforward, we can’t recommend Heather and Leslie enough!
Heather truly became part of our family throughout this process. After a previous deal fell through—where she had already invested so much of her time and energy—she never missed a beat and continued to show up for us with patience, optimism, and unwavering support. Her communication style is exceptional—she was always available, incredibly responsive, and kept us informed every step of the way without ever making us feel overwhelmed. She has a remarkable ability to anticipate needs before we even realized them ourselves, which made the entire experience feel seamless and low-stress. Her market knowledge is clear in every decision she helps guide. From pricing strategy to timing, and even the small details that make a big difference, we always felt confident we were in the best hands. Her network and referrals were top-notch and made every part of the process—from prep to closing—so much easier. When it came to negotiation and execution, she delivered. Thanks to her strategy, marketing, and connections, we sold our home for a fantastic price and on a timeline that exceeded expectations, especially given the market. What sets her apart is her level of care—she went above and beyond in ways that most realtors simply don’t, including checking on our home while it was vacant and constantly offering help wherever needed. We can’t recommend her enough. She’s not just an incredible realtor—she’s someone you want in your corner.
Heather was clear, concise, understanding and never gave up! She did a great job
Heather was absolutely incredible during the entire home buying process. She was in constant communication with us throughout such a new/exciting/nerve-wracking experience of buying our first home. She was always professional and punctual. She was so warm and welcoming and answered every single question we had. She truly went above and beyond to make sure we understood the entire process. I cannot recommend Heather enough! 10/10 recommend!!!!
