Heather's profile

Heather's reviews

  5  
Heather has 56 reviewsacross 18 different locations, showing 12.
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Heather's qualities as told by our client reviews: friendly, empathetic, patient, clear communication, supportive, responsive, local expert.
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Seller review
Amazing Home Selling Process
7 days ago
Amazing Home Selling Process

Heather made the typically daunting task of selling our home feel incredibly smooth. She was consistently communicative and kind. She is professional, highly organized, and genuinely pleasant to work with. If you are looking for an agent who can navigate the complexities of a sale while keeping the experience positive and straightforward, we can’t recommend Heather and Leslie enough!

Seller review
Heather went beyond a realtor—anticipating our needs, guiding every step, and delivering results.
24 days ago
Heather went beyond a realtor—anticipating our needs, guiding every step, and delivering results.

Heather truly became part of our family throughout this process. After a previous deal fell through—where she had already invested so much of her time and energy—she never missed a beat and continued to show up for us with patience, optimism, and unwavering support. Her communication style is exceptional—she was always available, incredibly responsive, and kept us informed every step of the way without ever making us feel overwhelmed. She has a remarkable ability to anticipate needs before we even realized them ourselves, which made the entire experience feel seamless and low-stress. Her market knowledge is clear in every decision she helps guide. From pricing strategy to timing, and even the small details that make a big difference, we always felt confident we were in the best hands. Her network and referrals were top-notch and made every part of the process—from prep to closing—so much easier. When it came to negotiation and execution, she delivered. Thanks to her strategy, marketing, and connections, we sold our home for a fantastic price and on a timeline that exceeded expectations, especially given the market. What sets her apart is her level of care—she went above and beyond in ways that most realtors simply don’t, including checking on our home while it was vacant and constantly offering help wherever needed. We can’t recommend her enough. She’s not just an incredible realtor—she’s someone you want in your corner.

Seller review
Heather was great
26 days ago
Heather was great

Heather was clear, concise, understanding and never gave up! She did a great job

Buyer review
The BEST decision we ever made!
about 2 months ago
The BEST decision we ever made!

Heather was absolutely incredible during the entire home buying process. She was in constant communication with us throughout such a new/exciting/nerve-wracking experience of buying our first home. She was always professional and punctual. She was so warm and welcoming and answered every single question we had. She truly went above and beyond to make sure we understood the entire process. I cannot recommend Heather enough! 10/10 recommend!!!!

Buyer review
Leslie was the best!
2 months ago
Leslie was the best!

We had such an easy experience buying our first house. Leslie helped us and answered all of our questions quickly and proffessionaly. I would definitely use her again in the future 😊

Buyer review
Responsive, confident, and a joy to work with
2 months ago
Responsive, confident, and a joy to work with

Heather was an absolute standout real estate agent from start to finish. I was on a very fast turnaround, and she moved quickly, stayed on top of every detail, and was consistently responsive. She led negotiations with confidence and clarity, and I truly appreciated how much she taught me throughout the process. On top of being sharp and effective, she was genuinely fun and friendly to work with - exactly the kind of person you want in your corner during a high-stakes transaction. I connected with Heather through her partner, Leslie, whose glowing reputation I’d already seen from multiple reviews. After working with both of them, I completely understand why. Heather and Leslie deserve all the accolades.

Seller review
Exceptional
2 months ago
Exceptional

Heather was such a professional! She kept us up to date on all information pertaining to the process of selling our condo. She was very prompt if we had questions and also if we needed to know situations. I would highly recommend her for your real estate needs!

Seller review
Heather is the best!
4 months ago
Heather is the best!

We chose Heather Shields as our agent after hearing wonderful things about her from friends. She helped us sell our house in a challenging market for a reasonable price. She has a lot of expertise and she cares, which was very helpful in navigating the process. We feel like we not only have a new realtor, but a friend. We highly recommend Heather for your real estate needs.

Buyer review
Best Experience Ever!
7 months ago
Best Experience Ever!

Heather was on point! She helped us with every detail along the way. She has an amazing wealth of knowledge of the local market. She found exactly what we were looking for and made it happen. Coming from a long ways away, we couldn’t have asked for better. We will always be grateful to Heather for helping us find our dream home. She truly is New Orleans.

Seller review
Heather was amazing!
8 months ago
Heather was amazing!

Heather was exactly the realtor we needed to sell our home. She clearly understood the ins and outs of the market in the New Orleans area. She advised us on when to list, pricing, and made each step of the process easy. I had lots of questions and she always provided prompt and accurate responses. I will recommend Heather to anyone buying or selling in NOLA.

Seller review
Exceptional Realtor Who Truly Advocates for Her Clients
9 months ago
Exceptional Realtor Who Truly Advocates for Her Clients

I can’t say enough great things about my experience working with Heather as my realtor. Selling my home was a challenging and emotional decision, and Heather guided me through every step of the process with honesty, compassion, and professionalism. She was clear and direct in her communication—which I really appreciated—and always managed to bring humor and warmth into even the most stressful moments. What stood out the most was how she genuinely had my best interests in mind. She caught a financial error during the closing process and made sure it was corrected, ensuring I received the full amount I was due. That level of attention to detail and advocacy is rare. Heather is not only hardworking and knowledgeable, but also kind, thoughtful, and truly committed to her clients. I would absolutely recommend her to anyone buying or selling a home—and I wouldn’t hesitate to work with her again in the future. Thank you, Heather!

Seller review
Terrific, stress-free experience
11 months ago
Terrific, stress-free experience

Working with Heather Shields was a dream. Due to her savvy media presence, professional property photos, and slick video, the house was under contract after only four days on the market. And once it was under contract, she was in constant contact with updates and dealt with all of the minutiae involved in the process. I could not have asked for a better experience.

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