Our profile

Our reviews

  5  
384 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: honest, well-prepared, great negotiation, supportive, responsive, clear communication, local expert.
Was this helpful?
Seller review
Kevin Hancock is the Realtor You Hope You’ll Find!!!
about 1 year ago
Kevin Hancock is the Realtor You Hope You’ll Find!!!

Selling the home my parents bought in 1975—the home I grew up in—was easily one of the most emotional experiences of my life. After they passed, just the thought of letting it go felt overwhelming. But then Kevin Hancock came along, and I can honestly say, my brother and I couldn’t have been in better hands. Kevin was more than just a real estate professional—he was a friend to the family...thoughtful, fun, patient, and incredibly sensitive to what this house meant to me and my family. He never once treated it like "just another sale." He took the time to understand the emotional weight of the process and handled everything with genuine compassion and care. Kevin was a calm, steady presence throughout—always available to answer questions, offer guidance, and check in (often just to see how we were doing). He brought a level of empathy that you rarely find in business, and it made all the difference. But let’s be clear—he’s also damn good at what he does. He gave smart advice on prepping the house, created beautiful marketing materials that truly honored the home, and positioned the property perfectly. Thanks to his strategy and expertise, we had a smooth, successful sale—and I know my parents would have been proud of how it was handled. If you’re looking for a realtor who leads with both heart and hustle, Kevin Hancock is your guy. I’ll never forget what he did for my family during such a difficult time, and I’ll recommend him every chance I get.

Kevin Hancock

Kevin Hancock

  5   (59 reviews)
Seller review
Inspirational
about 1 year ago
Inspirational

I've had the privilege to work with Jayne a few times now. She is very knowledgeable and thorough. I highly recommend her...

Jayne Geisler

Jayne Geisler

  5   (8 reviews)
Buyer review
Working with Ana was one of the best decisions we made, not just in our home buying process but in l
about 1 year ago
Working with Ana was one of the best decisions we made, not just in our home buying process but in l

Working with Ana was one of the best decisions we made, not just in our home buying process but in life. We started out without a realtor, thinking we could figure it out on our own. But it quickly became clear we needed someone we could trust to guide us, not just any agent, but the right person. After speaking with several realtors, Ana stood out immediately. She never pressured us, never gave us a sales pitch. She simply listened, offered thoughtful advice, and made us feel completely at ease. She earned our trust from the very beginning and only deepened it with every step forward.Ana was our steady hand through an emotional, overwhelming, and sometimes discouraging process. As first-time homebuyers, we had a ton of questions, doubts, and fears. But Ana was always there, patient, kind, and honest. She never rushed us, never sugarcoated things, and never once pushed us to make an offer just to close a deal. In fact, she often encouraged us to walk away when a house didn’t feel right or wasn’t worth the price. That kind of integrity is rare, and it meant the world to us.There were moments when we felt disheartened or unsure if we’d ever find “the one,” but Ana constantly reminded us to trust the process and trust ourselves. And in the end, we found our dream home, our slice of paradise, and we owe it all to her guidance, care, and unwavering support.Ana is more than just a realtor. She’s someone who genuinely cares about the people she works with. She became our advocate, our advisor, our cheerleader, and honestly, our friend. She went above and beyond in every possible way.If you are looking for someone who will put your needs above everything else, who will treat you with kindness, honesty, and respect, and who will work tirelessly to help you find the right home, not just any home, Ana is that person. We truly can’t imagine going through this journey with anyone else.

Ana Rosvall

Ana Rosvall

  5   (18 reviews)
Seller review
Fantastic Service - Our Realtor for Life!
about 1 year ago
Fantastic Service - Our Realtor for Life!

Kevin has assisted us with two real estate transactions, one purchase and one sale… and he’ll be our first call on the next one. Kevin is a true professional and will guide you through your transaction as seamlessly as possible. His notable strengths: timely and clear communication, fantastic negotiation skills, genuinely great attitude, and a wealth of contacts ready to help get your deal done. A true pleasure to work with!

Kevin Hancock

Kevin Hancock

  5   (59 reviews)
Buyer review
Cyndi has been working with our family for years
about 1 year ago
Cyndi has been working with our family for years

Cyndi has been working with our family for years. She helped my mom and sister find their homes and helped us find ours! We had a very tight timeline and she was always made it a priority to help us see homes, sometimes multiple ones the very same afternoon! What we appreciated most was her ability to balance offering us pros and cons about a property while still remaining unbiased and making sure we felt comfortable with the house, our offers, and counteroffers. She will offer advice based on her experience but will always ensure you feel good about your decision. She also has a great network of people (lenders, painters, property managers, etc.) that she can recommend. Cyndi is very responsive, professional, patient, strategic, organized, and knowledgeable. She is everything you’d want in a realtor and you could have great confidence knowing she’ll help you find the right home!

Cyndi Toscani

Cyndi Toscani

  5   (63 reviews)
Seller review
They were great!
about 1 year ago
They were great!

Wendy and Janey were the best, super hard working. They worked tirelessly to get my home sold. Their marketing plan was excellent. If you want an agent team that will work hard for you, hire Wendy and Janey

Wendy Johnson

Wendy Johnson

  5   (24 reviews)
Buyer review
We can say with complete confidence that we wouldn’t have had a shot at getting our new home without
over 1 year ago
We can say with complete confidence that we wouldn’t have had a shot at getting our new home without

We can say with complete confidence that we wouldn’t have had a shot at getting our new home without Steve. As first-time home buyers, we worked with him on and off over the course of two years, and during that time, he earned our full trust. Navigating the San Diego housing market often left us feeling discouraged, but every conversation with Steve made us feel understood and gave us hope.We never once felt pressured to move faster, stretch our budget, lower our expectations, or stop asking questions. His patience, honesty, and guidance made all the difference.In the end, it was Steve’s proactivity and communication with the selling agent that gave our offer the edge it needed-- even when it was struggling to compete. Thanks to him, we landed a true gem of a home.We feel so fortunate to have worked with Steve, as well as Eli and Ana on his team. He exceeded our expectations in every way, and we couldn’t give a stronger recommendation to anyone searching for a home.

Steve Ploetz

Steve Ploetz

  5   (26 reviews)
Seller review
When Life Happens
over 1 year ago
When Life Happens

Although my experience might be different than most, Kevin was there when I had questions regarding the sale of my uncle's house while he was still alive. A year later he was still there! He suggested to me what was best for myself and my family and no one else. He showed the property with investors and after three days an offer was accepted. Escrow was ten days and things had to get done quickly. Kevin was in constant communication, as was his whole team, including his escrow team! He was professional, honest and he executed flawlessly! Kevin was a huge relief, the calm in my storm. His authenticity and concern for others is what makes him a success!

Kevin Hancock

Kevin Hancock

  5   (59 reviews)
Buyer review
As first time home buyers we were not sure of the scope of the tasks ahead
over 1 year ago
As first time home buyers we were not sure of the scope of the tasks ahead

As first time home buyers we were not sure of the scope of the tasks ahead. Cyndi was an excellent advisor at every step in the process. She was a calm and positive force as we visited properties and she listened, and heard, exactly what we wanted in a home. She adjusted the showings to better fit our expectations and offered things that we had not thought of. She was incredibly helpful in the process of making an offer and then dealing with all of the docusigns, inspections, insurance, and so much more. For those of us who have never bought a home before, Cyndi was the absolute perfect person to guide us. I can't recommend her highly enough. On top of all of her extensive realty expertise, she is an attentive, kind, and available person, who always picked up the phone and replied to an email in a swift and efficient manner. You can't do better than getting Cyndi on your team.

Cyndi Toscani

Cyndi Toscani

  5   (63 reviews)
Seller review
I couldn’t be more impressed with Steve and his team for helping me sell my condo
over 1 year ago
I couldn’t be more impressed with Steve and his team for helping me sell my condo

I couldn’t be more impressed with Steve and his team for helping me sell my condo. As someone living out of state, I was worried about handling the sale remotely, but Steve made everything effortless. From coordinating showings to overseeing repairs, they took care of every detail and went above and beyond to ensure the condo sold, despite numerous unforeseen obstacles. Their proactive approach and problem-solving skills were truly invaluable in navigating these challenges.I was referred to Steve by a friend, and I’m so grateful for the connection. I honestly don’t think anyone else could have handled the sale with the same level of expertise and dedication. If you’re looking for a real estate team that goes the extra mile, I highly recommend Steve and his team. Thank you for making this process as smooth as possible!

Steve Ploetz

Steve Ploetz

  5   (26 reviews)
Buyer review
Ana was amazing! Both very knowledgeable and responsive
over 1 year ago
Ana was amazing! Both very knowledgeable and responsive

Ana was amazing! Both very knowledgeable and responsive. I have lived in apartments, base housing and rented rooms. She is by far the best landlord I have had.

Ana Rosvall

Ana Rosvall

  5   (18 reviews)
Seller review
Outstanding Customer Service!
over 1 year ago
Outstanding Customer Service!

My husband and I have worked with Wendy and Janey on 4 real estate transactions as both buyers and sellers. We have been extremely happy with them. They used their keen negotiating skills to get us over our asking price from qualified buyers. Both sales escrows went off without a hitch, selling within 2 weeks and closing within 30 days. They were proactive in anticipating any issues that might slow escrow so that we were not delayed. These ladies go above and beyond for their clients making sure that everything goes smoothly. When it was moving crunch time, Wendy even came to my house with boxes and Starbucks and helped me get through the final push. She was a lifesaver. I would highly recommend this great team!

Wendy Johnson

Wendy Johnson

  5   (24 reviews)
97 - 108 of 384
Realty ONE Group Pacific | Carlsbad
Contact Realty ONE Group Pacific | Carlsbad
What information would you like?
© 2026 RateMyAgent