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Our reviews

  5  
561 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: reliable, detail-oriented, friendly, supportive, responsive, clear communication, local expert.
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Buyer review
Expert Guidance, Strong Negotiation, and Dedicated Support for a First-Time Buyer
3 months ago
Expert Guidance, Strong Negotiation, and Dedicated Support for a First-Time Buyer

Thank you for helping Brooke to navigate her first home purchase. What could have been an overwhelming process was an amazingly calm an and educational experience because of your patience, professionalism, and genuine care. One of the things we appreciated most was how intentional you were about including Brooke in every step of the journey. You took the time to explain the process, answer her questions, and make sure she understood each milestone along the way. As a young first-time homebuyer, that guidance was invaluable and gave her confidence throughout the transaction. Your negotiating skills were exceptional, and we always felt confident knowing you were advocating for Brooke's best interests. Beyond that, your thoroughness and attention to detail ensured that every aspect of the transaction was handled seamlessly from start to finish. Your communication, organization, and commitment to delivering an outstanding experience beyond our closing date never went unnoticed. Thank you for not only helping Brooke achieve the milestone of homeownership, but for making it such a positive and memorable experience. We are incredibly grateful for your market expertise here in Flagstaff, dedication to your clients, and kindness! We would enthusiastically recommend you to anyone looking for a knowledgeable and caring real estate professional. With sincere appreciation, Kristie and Tab

JP Popovich

JP Popovich

  5   (11 reviews)
Buyer review
Our home‑buying experience was outstanding.
3 months ago
Our home‑buying experience was outstanding.

Our home‑buying journey exceeded every expectation. The process was seamless, transparent, and thoughtfully managed. We received expert guidance, timely updates, and unwavering support at every stage. What could have been overwhelming became smooth and empowering, leading us to a home that perfectly reflects our needs. From the first conversation to closing day, we felt informed, supported, and genuinely valued. Every detail was handled with care and expertise, transforming a major milestone into an exciting, enjoyable adventure. We couldn’t be happier with the process and the home Jeff found us.

The COLLINS TEAM

The COLLINS TEAM

  5   (65 reviews)
Buyer review
Excellent Experience!
3 months ago
Excellent Experience!

I was a first time home buyer and JP walked me through everything and helped me understand all of the processes and documents. He was so helpful and was great at communicating! He made the process so easy and was always willing to help with anything we needed throughout the whole process!

JP Popovich

JP Popovich

  5   (11 reviews)
Seller review
Strategic pricing, excellent listing photos, and a seamless process yielded more than we expected.
3 months ago
Strategic pricing, excellent listing photos, and a seamless process yielded more than we expected.

Deanna exceeded our expectations in every way. Her deep knowledge of the Flagstaff market guided us to a strategic listing price that generated multiple offers and sold quickly. Her negotiation skills and understanding of the market's nuances made all the difference. Throughout the entire process, her communication was timely, clear, and reassuring. She understood our schedule and was always there when we needed her. She navigated every complexity with professionalism and grace, leaving us feeling confident and informed from start to finish. We would highly recommend Deann without hesitation.

Deanna Toenjes

Deanna Toenjes

  5   (66 reviews)
Buyer review
friendly, energetic amazing team
3 months ago
friendly, energetic amazing team

Sarah and Jeff were both very responsive to phone calls and text messages. They were friendly and knowledgeable of the market. They explained things clearly and answered any questions we had about houses, the market, or the buying process. I loved working with them in person to find our house. I also appreciated that they did video walk thru viewings of houses when we were far away in Canada, which helped immensely so we didn't have to constantly travel back and forth. They were easy going and professional. The extended Collins team was also great. We were so happy with everyone we worked with.

The COLLINS TEAM

The COLLINS TEAM

  5   (65 reviews)
Seller review
Lorraine made selling our home pleasant and that says it ALL!
3 months ago
Lorraine made selling our home pleasant and that says it ALL!

She knows how to prepare a property to show at its best!! She is always available to answer questions and goes that “ extra mile” to help. Because she lives in the area, she is an expert at helping the buyers. Over all I am so impressed with how resourceful and practical she is in negotiating with both buyers and sellers. We never felt pressured in any way and were always given the information we needed to make decisions. We have sold homes in the past and this was by far the best experience we have had selling a home.

Lorraine De La Cruz

Lorraine De La Cruz

  5   (25 reviews)
Buyer review
Extremely responsive and patient with all of first time buyer questions.
4 months ago
Extremely responsive and patient with all of first time buyer questions.

Always quick to take actions, answer the phone, and on time for house viewings and all meetings. Smart negotiator; clear and honest during the entire process and even answered calls and wrote contracts while she was on a vacation. Cant imagine a better agent to work with.

Chandra Hemminger

Chandra Hemminger

  5   (1 review)
Buyer review
Sudden chaos
4 months ago
Sudden chaos

I dealt with Deanna long distance as I was shopping for property from Casa Grande. My daughter was living in Flagstaff and did act as an intermediary which Deanna was able to navigate without problems. Real estate values were rising quickly and supply for my needs was few. Deanna easily worked with both of us finding a satisfactory piece of real estate. She was extremely helpful and calming during the stressful application process. On finding the final selection, she was very instrumental in helping us setting up utilities, getting information on local pros that we would need to work on the property, offering advise for developing furthering adu requirements. Frances is very familiar with the area and properties having live here for so long. I would highly recommend Deanna when looking for real estate in this area.

Deanna Toenjes

Deanna Toenjes

  5   (66 reviews)
Seller review
Lorraine listed a cabin for us in Munds Park. She knew the market and got us top dollar!!
4 months ago
Lorraine listed a cabin for us in Munds Park. She knew the market and got us top dollar!!

Lorraine listed a cabin for us in Munds Park. She walked us through every step starting with preparation and staging to market research and the contractual processes. Lorraine coached us on how to make our home look its best, how to weigh the offers from different buyers, and preparing responses to all of the contractual questions along the way. Without Lorraine’s expertise, we would not have had such a smooth transaction. Plus, her negotiation skills ensured we received the best price!

Lorraine De La Cruz

Lorraine De La Cruz

  5   (25 reviews)
Seller review
Friendly agent that works for YOU!
4 months ago
Friendly agent that works for YOU!

Deanna is great! She helped us buy our first property in Williams. And when we chose to sell in Williams there was no one other than her to help us!! She was diligent, responsive and always kind. We HIGHLY recommend using Deanna as your agent!

Deanna Toenjes

Deanna Toenjes

  5   (66 reviews)
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Realty ONE Group Mountain Desert | Flagstaff
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