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  5  
328 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: reliable, patient, friendly, supportive, clear communication, responsive, local expert.
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Buyer review
Couldn't Have Asked For A Better Agent
about 1 month ago
Couldn't Have Asked For A Better Agent

Jessica came highly recommended, and I’m so happy we chose to work with her when buying our home in Grand Rapids. From the start, she was extremely professional and warm, greeting us at our first showing with an adorable welcome packet. She was incredibly communicative, prepared for everything we threw at her, and truly listened to our long list of likes and dislikes to understand exactly what we were looking for. Her automatic listing emails made it easy for us to move quickly in a market where some homes were selling within a day of being listed. We definitely kept her on her toes with all the showings; we saw her almost every other day for two weeks! We put in two offers that weren’t accepted, and she remained encouraging throughout the process, always reminding us that the right house was out there for us (and she was correct!). Even those declined offers came with compliments from the selling agents about her fast action and strong presentation. She made the entire process fun and stress-free, and we truly couldn’t have asked for a better agent by our side. It only took about 2.5 weeks from meeting Jessica to having our offer accepted as she quickly understood what we wanted and helped us find the perfect home. Thanks, Jessica!

Jessica Heeringa

Jessica Heeringa

  5   (18 reviews)
Seller review
Excellent guidance leading to a full price offer
about 1 month ago
Excellent guidance leading to a full price offer

Jim provided great guidance and support as we looked to sell my home of the last 60+ years. He assessed what was needed to increase the sale value, helped me identify people to do the work, and gave me great advice on timing of the sale. When the first home appraiser on our first came back with a low value, Jim used his background in building and electrical to challenge the appraisal and advise me to not give concessions. We put the house back on the market and ended up with a full price offer and an appraisal that supported the price. The result is that I walked away with the full value of my home instead of the lower price the first offer was pushing for. I appreciate Jim's expertise in both realty and home construction, and the fact that he always had my best interest in mind. Great job, Jim!

Jim Archbold

Jim Archbold

  5   (14 reviews)
Buyer review
Outstanding Agent!
about 2 months ago
Outstanding Agent!

We thoroughly enjoyed and greatly appreciated our experience working with Jon. He was very generous with his time as we explored different communities and homes in the Grand Rapids area. We found his knowledge of the market to be extremely helpful from the beginning of our search to the point where we successfully negotiated the purchase of our new home. We are also grateful for Jon’s responsiveness. He was quick to text or call us with updates or when we had questions. He even assisted us at multiple points when he was away on vacation. Jon set us with a great lender and kindly helped us when we needed to let service providers into our new home before we moved to the area. Overall, Jon is an excellent agent and a nice person. We would recommend him highly to anyone buying a home in the Greater Grand Rapids area.

Jon Austin

Jon Austin

  5   (35 reviews)
Buyer review
Care, communication, and efficiency!
2 months ago
Care, communication, and efficiency!

I had a fantastic experience working with Jessica Heeringa, as a lender I have worker with so many agents and, her level of care, communication, and efficiency truly stands out. Every step of the process was handled smoothly and professionally, making it a great experience for myself and our client. Jessica and her team are absolute rockstars at what they do, and it shows! I would recommend Jessica to anyone looking for an amazing experience!

Jessica Heeringa

Jessica Heeringa

  5   (18 reviews)
Buyer review
Absolutely Amazing!
2 months ago
Absolutely Amazing!

Jim was the best agent I could've asked for and worked with. He has great knowledge in his field and made sure along the way that I understood the process. He was very understanding and patient. Great communication skills, professional, and fun to work with. 100/10!

Jim Archbold

Jim Archbold

  5   (14 reviews)
Seller review
Honest and hard working agent.
2 months ago
Honest and hard working agent.

Rachel is not only an honest and hard working agent but a great communicator. There was never a time when she did not have our best interest at heart and we trusted her completely. This was the second time she has been our agent and we would highly recommend her.

Rachel Kenney

Rachel Kenney

  5   (12 reviews)
Seller review
Exceptional realtor
2 months ago
Exceptional realtor

We had a wonderful experience working with Sarah Cortese to sell our home. She was outstanding in her communication, always available when we needed her, and incredibly knowledgeable throughout the entire process. Sarah helped us sell our home quickly and secure a great price, and we truly felt supported every step of the way. Her expertise and strong understanding of what buyers are looking for helped us make smart decisions that really paid off. We especially appreciated her responsiveness, professionalism, and ability to make what can be a stressful process feel smooth and manageable. There are a lot of realtors out there. We HIGHLY recommend Sarah to anyone looking to sell their home. She is knowledgeable, dedicated, and a true professional.

Sarah Cortese

Sarah Cortese

  5   (13 reviews)
Buyer review
Good communicator with a wealth of experience
2 months ago
Good communicator with a wealth of experience

Jon was on top of our search from day 1, providing a saved search that alerted us to new listings. Despite a slow market at times, Jon was always willing to provide updates and chat about opportunities. Once the right house came along, Jon worked through his vacation to get a tour scheduled and compile all of the necessary paperwork to get a deal done. A pleasure through and through!

Jon Austin

Jon Austin

  5   (35 reviews)
Buyer review
Wonderful to work with!
3 months ago
Wonderful to work with!

Jessica was so helpful in assisting us to find a home! She was quick to respond and set up tours, and communicated well with the other agents to set us up for success. She always had details on other recently sold homes in the area to give us all the information when making a decision. Overall, she was lovely to work with!

Jessica Heeringa

Jessica Heeringa

  5   (18 reviews)
Buyer review
Had my back
3 months ago
Had my back

As a single woman I had a great experience working with Jo Woo! I felt that he had my back through the process, shared his honest opinions and helped point me in the right direction. Jo was easy to communicate with, helped guide me when making offers and ultimately we found a great house and stayed in my budget. I never felt pressured to go beyond my means and that was very important to me. He did a lot of behind the scenes work with the other agent and honestly that is what landed me the house. I am so appreciative of everything Jo did!

Jo Woo

Jo Woo

  5   (26 reviews)
Seller review
Great price, quick sale
3 months ago
Great price, quick sale

Excellent experience selling my home. Jim priced the property well and it sold quickly. He was knowledgeable, responsive, and made the entire process smooth from listing to closing. I would definitely recommend him to anyone looking to sell.

Jim Archbold

Jim Archbold

  5   (14 reviews)
Buyer review
A stress-free home buying experience
3 months ago
A stress-free home buying experience

Brenna was very dedicated to helping me find the perfect home. You can tell she truly enjoys what she does. She doesn't waste any time, and was always willing to drop whatever she was doing to go tour a house with me, answer any questions I had, etc. You can tell she has a lot of experience and has worked as an agent for a long time, as her knowledge was really admirable. I will definitely be recommending Brenna to my friends and family who are looking to buy or sell a house. THANK YOU BRENNA!!!

Brenna Argue

Brenna Argue

  5   (10 reviews)
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