Kim was excellent to work with as first-time homebuyers. We hit several hurdles during our buying experience (a gap in mortgage acceptance, necessitating a break in searching for our home; a large number of long drives for all of us that turned out to be poor options; a successful bid and near-closing that ended up falling through at the last possible second due to unforeseen title issues) but through it all, she was calm and compassionate. She was never afraid to be completely honest with us, telling us outright if she did not think that a home in question was a good fit for our wants and needs. If a scheduling conflict came up, she informed us beforehand as possible so that we knew when she would be available. She never complained, despite having ample reason to do so on more than one occasion, and was truly a wonderful person to shepherd us through the language and process of making such a large purchase. Kim walked us through one step at a time, using language that we could understand and urging us to do certain things that were in our best interest without pushing them on us unnecessarily. We absolutely recommend that others work with her, especially first-time buyers. Kim knows what she is doing, and will help you through the entire process from start to finish with a smile.
Kimberly Cumbo
