She gives extraordinary service and support
Choosing Carol Rutgers as our real estate agent was a very smart decision. We chose Carol because of her experience, knowledge, integrity, and engaging personality. She sold the house quickly (above listing price) and made the listing, selling, and escrow processes easy for us. Then she helped us with many aspects of moving. Carol is a creative problem solver, has good resources for just about any move-related need, and seemed to anticipate our needs at every step.
Carol gives "above and beyond" service. For example, our buyers asked that cabinets be removed from the garage with little lead time before escrow closing. Carol discussed options with us and suggested listing them online so they could be used by someone in need. (Habitat and other charities declined because of weight/manpower involved.) She handled the online listing and screened more than twenty responders, so as not to burden us. She organized pick up and brought supplies the young family selected might need to move/load the cabinets safely. Another example is when someone she hired to help pack the kitchen got ill on packing day, Carol stepped without hesitation, demonstrated her skill and speed in packing fragile items safely. We highly recommend Carol.