Very knowledgeable agent who gets to the bottom of the issue. Always communicating and keeping me updated but not annoyed. Sets the expectations and process baselines, then goes over possible outcomes and deviations, so everything that happens is part of the plan. No surprises. As far as money - explained in the spreadsheet financial part of the deal. What goes where and why. No surprises there either. Very pleased with the experience.
Tatiana Russu






