Our profile

Our reviews

  5  
130 reviewsacross 23 different locations, showing 12.
Our qualities as told by our client reviews: friendly, patient, well-prepared, reliable, responsive, clear communication, local expert.
Was this helpful?
Buyer review
Home buying made easy.
over 1 year ago
Home buying made easy.

My fiancé and I began our home search in Cedar Rapids late in 2024. We were first time home buyers as well as expecting our first baby. Our lack of market knowledge and pressure to make a quick purchase was overwhelming. Immediately after meeting Ron and Chassy our entire perspective was flipped upside down. At our first viewing together they made sure to explain the entire home buying process top to bottom. Their thoroughness, kindness and patience to walk us through exactly what we needed to as well as how they would be working alongside us could not be more appreciated. No step or detailed was spared, and they always made sure to be on the same page as we progressed forward. They accommodated our urgent time frame to the absolute best we both could manage. And always kept our likes and dislikes at the forefront of viewings. Days of viewing 6 houses in an afternoon or being available to meet up in the evening, it didn’t matter, Ron and Chassy were there for us. They connected us with a trusted lender who was able to secure a first time home buyer grant for us. And we were able to purchase a home just in time to get set up for our growing family! Their step by step plan for first time homebuyers checklist made our entire moving process a breeze. Working with Ron and Chassy was truly a welcomed blessing. And I would strongly encourage anyone looking to purchase a home in the area to connect with The Better Way 2 Sell team.

Chassy PollardRonald Pollard
Buyer review
Smooth and Confident Home Buying Experience!
over 1 year ago
Smooth and Confident Home Buying Experience!

We had an amazing experience working with Chassy and Ron as our realtors while searching for the perfect home in Cedar Rapids. From the very beginning, they were incredibly personable, asking thoughtful questions to help us identify what we liked, disliked, loved, and didn’t mind in a home. This approach helped us rank the homes we toured and gave us a strong sense of confidence in our final decision. One of the best parts of the experience was having someone we could truly trust. Since we were relocating from another state, coordinating home viewings was essential, and Chassy and Ron made the process seamless. They provided valuable insights every step of the way, making sure we were well-informed not just about the houses, and the various neighborhoods we visited, but about the entire purchasing process. In total, we viewed around eight homes and found the right one without even needing the second day of scheduled tours (though they had options lined up just in case). Their professionalism, dedication, and genuine care made all the difference. We highly recommend Chassy and Ron to anyone looking for a home in the area!

Chassy PollardRonald Pollard
Seller review
Wonderful experience
over 1 year ago
Wonderful experience

When we found my diamond in the rough, they worked quickly and diligently to streamline processes and secure the best deal and manage the red tape efficiently. Thank you

Chassy Pollard
Buyer review
Above and Beyond Expectations!
over 1 year ago
Above and Beyond Expectations!

I normally don’t write reviews, but for this experience, it was a must. Ron Pollard blew me away with his confidence and knowledge of the housing market and details that came with every property. You hear stories of realtors who try to push you toward a house or “sell you” on a house and Ron was far from it. As we would walk through house Ron was not only pointing out the beauties of the home, but helping find any defects, underlying problems, or things that could use some work. Not once did he ever try to persuade me toward a house, but rather went above and beyond to make sure I was fully aware of anything that the house may throw my way if I was to put an offer in on it. He was always available and ready for any house we wanted to look at. After finding the right house for me, Ron not only went out of his way to ensure that I got the best price for my home. He also made sure that the stuff I wanted fixed on my home inspections were taken care of and insured that a home warranty was added to my home. This experience felt extremely comfortable and was more like finding a home with one of your best friends rather than a realtor. I would like to thank Ron for this incredible experience and would recommend him to anyone looking for a home, especially if you are a first time home buyer!

Ronald Pollard
Buyer review
Top notch in every category
over 1 year ago
Top notch in every category

Simply worked hard and cared that he found the perfect home for my family and then he expedited the process when he did.

Ronald Pollard
Seller review
Knowledgeable real-estate agent
over 1 year ago
Knowledgeable real-estate agent

Chassy knows how to sell a house and things to do to get the best value from the sale. Chassy's team provide helpful resources on getting tasks finished on the house. She was there for us during all the different steps in selling our house. Would definitely use her again.

Chassy Pollard
Buyer review
Two Thumbs Up
over 1 year ago
Two Thumbs Up

This was my second time working with real estate agents Ron and Chassy. I highly recommend them because of their dedication, expertise and friendly approach which made my home buying experience enjoyable. They both have excellent knowledge of the local market. They provided me with valuable insights and advice that helped me make informed decisions about my home purchase. I highly recommend them to anyone searching for a home to buy or sell.

Chassy PollardRonald Pollard
Buyer review
Family Atmosphere
over 1 year ago
Family Atmosphere

Chassy and her team make you feel like family. They are always available, explain everything throughly and have your best interests at heart.

Chassy PollardRonald Pollard
Buyer review
Excellent experience
almost 2 years ago
Excellent experience

Chassy and Ron were wonderful to work with. They guided me through the entire home buying process. They kept in contact and offered lots of options and made sure I found the perfect place for me.

Ronald PollardChassy Pollard
Seller review
Quick Sale
almost 2 years ago
Quick Sale

Chassy and her husband walked with us through our house, helping us as to how best show it. The suggestions they made worked as we had a qualified buyer within 24 hrs of listing. Couldn’t ask for a better realtor!

Chassy PollardRonald Pollard
Buyer review
Ron helped us find the perfect home, taking away the anxiety that comes with it.
almost 2 years ago
Ron helped us find the perfect home, taking away the anxiety that comes with it.

Ron helped take away the anxiety we had on the entire home buying process. We were picky at times going through several different homes, and Ron was very patient with us easing our frustration of finding our perfect home. He took the time to explain things every step of the way so we could rest assure we were making the best possible decisions. He went over everything in detail from the inspections, to what we could expect from all the paperwork we were going to be signing and answering any questions we had, making sure that we did not miss anything. By the time we found the house we were set on, Ron felt more like a friend and part of the family. Once we had the keys to our new home, we ran into issues with the garage door opener and Ron went out and got us TWO new ones to replace the old one we were given and EVEN HELPED INSTALL them! Can't say thanks enough!

Ronald Pollard
Buyer review
Absolutely Perfect!!!
almost 2 years ago
Absolutely Perfect!!!

My entire home search and successful home purchase was perfect with Ron’s guidance. The home is 115 years old and Ron’s knowledge helped me ask the right questions and request fixes as needed. A++ experience

Ronald Pollard
25 - 36 of 130
© 2026 RateMyAgent