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Our reviews

  5  
134 reviewsacross 23 different locations, showing 12.
Our qualities as told by our client reviews: friendly, patient, reliable, well-prepared, responsive, clear communication, local expert.
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Buyer review
I’m a super indecisive person. Ron helped with that.
18 days ago
I’m a super indecisive person. Ron helped with that.

Everytime I felt unsure abt a house Ron reassured me that there’s plenty more out there and helped both me and my dad schedule a bunch of viewings until we found the right home for us. Ron went out of his way multiple times for us I mean he helped us picture what the layout would be like, he explained everything in detail so it’s easier to understand, he even helped us put this big package inside the house when it isn’t even part of his job! My point is Ron is an incredible person and he’s great at what he does. Most of our time was with Ron but the little time that we did see chassy she was super nice and like Ron she helped explain stuff so that we’d understand better. Honestly overall I couldn’t ask for anyone better because I don’t think there is anyone better lol. They both were great to us seriously. Thank you !

Ronald Pollard
Seller review
Chassy and her team have been amazing to work with
about 1 month ago
Chassy and her team have been amazing to work with

I've completed three transactions with her and they get better every time. She gives me her honest opinions and is willing to help out in a pinch to get things handled when unexpected things pop up. Her knowledge of the local Cedar Rapids/corridor area is quite in depth and gives me confidence I will be getting the best possible price and her negotiation skills ensure it. I'm very happy with our working relationship and look forward to continuing it.

Chassy Pollard
Buyer review
Great Home Buying Experience
about 2 months ago
Great Home Buying Experience

Chassy and Ron were very helpful and responsive throughout my home buying process. They answered all my questions and were able to easily walk me through it all. I would recommend them!

Chassy Pollard
Seller review
Chassy and Ron were awesome from the first time I met them to closing
2 months ago
Chassy and Ron were awesome from the first time I met them to closing

I choose to have them as my realtor because they we so prepared from the minute they walked into my home. They explained everything so I could understand and showed me on a spreadsheet what I would get from different offers. They always let me know what was going to happen next and told me they had my back and they surely did. They put my house on the market friday and it was sold by sunday which totally blew my mind.

Chassy Pollard
Buyer review
Knowledgeable and extremely helpful!
5 months ago
Knowledgeable and extremely helpful!

After they showed us our future house, we were on our way back to our apartment and they called us to let us know that someone else put an offer on the house. We had expressed good interest in the home so they let us know we should make an offer ASAP. They gave us all the information we needed to know and helped us out every step of the way. We closed on the house and are very glad we got to buy this home! Ron and Chassy are very passionate about what they do and would love to help you find a home!

Chassy Pollard
Buyer review
Ron & Chassy are the BEST!!
5 months ago
Ron & Chassy are the BEST!!

Can't say enough about my experience working with them both!! Not only did they make the process of buying my new home seamless & worry free, but they also assisted my brother & I in selling our parents' 1970's fixer upper. With their knowledge & suggestions it sold within 3 weeks of listing! I would not hesitate to recommend Better Way to anyone!!

Chassy Pollard
Seller review
Good work
5 months ago
Good work

They did great work! Flexible with us, communication was great, always willing to help!

Chassy Pollard
Buyer review
 Chassy and Ron were professional/personable in getting to know our needs in a new home.
6 months ago
Chassy and Ron were professional/personable in getting to know our needs in a new home.

Chassy and Ron reacted quickly to our need to find a home in a short period of time due to relocation. They narrowed in on our needs and budget, being sure to show us homes that fell within those criteria. As a team, they did a great job informing us of what to expect and what steps that needed to be taken throughout the process of purchasing our home.

Chassy Pollard
Seller review
We had a great experience with our realtors, I highly recommend!
6 months ago
We had a great experience with our realtors, I highly recommend!

This was our first home and we were inexperienced in this whole process. Chassy and Ron were both a wealth of knowledge through this whole process! I loved how they offered their honest opinion throughout the whole experience. We ran into some challenges with the first house that we put an offer on and they walked us through that and helped us decide that it wasn't the best house for us, which turned out to be a really good decision! We are still struggling with the first seller even though we found and bought another house, but they have been working on it while we have been enjoying our new house. I would highly recommend Chassy and Ron Pollard!

Chassy Pollard
Buyer review
We had a blast with Ron and Chassy!!
6 months ago
We had a blast with Ron and Chassy!!

This is the second time that my wife and I have personally worked with Ron and Chassy, and the third time for our family. We feel very fortunate to have crossed paths withthem. Their knowledge base, prompt follow-up, and overall good nature make them a pleasure to work with. We hadn't purchased a home in over 20 years and they made the experience very smooth and seamless. We now have a home we love surrounded by family....what more could you ask for! Thank you Ron and Chassy!!

Chassy Pollard
Buyer review
Excellent communication and very knowledgeable.
6 months ago
Excellent communication and very knowledgeable.

I had an excellent experience working with Ron and Chassy. From start to finish, they were professional, knowledgeable, and incredibly responsive. They took the time to understand exactly what I was looking for and guided me through every step of the process with patience and expertise. What really stood out was their attention to detail and dedication. They were always available to answer questions, kept me informed throughout the entire process, and made what could have been a stressful experience feel smooth and manageable. Their knowledge of the market and honest advice helped me feel confident in every decision. I truly appreciated their hard work, strong communication, and commitment to making sure everything went well. I would highly recommend them to anyone looking to buy or sell a home. Working with them was a fantastic experience, and I’m very grateful for all their help!

Ronald Pollard
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