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Our reviews

  5  
143 reviewsacross 24 different locations, showing 12.
Our qualities as told by our client reviews: reliable, supportive, friendly, well-prepared, responsive, local expert, clear communication.
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Buyer review
They went above and beyond for us!
8 days ago
They went above and beyond for us!

Thank you again for asserting me and my family on purchasing this home for them. You made it easy to communicate from another state. You made the move easy. I will be purchasing a second home and I can’t wait for that adventure to start.

Chassy and Ron Pollard

Chassy and Ron Pollard

  5   (137 reviews)
Buyer review
Got us BEYOND our dream home!!
18 days ago
Got us BEYOND our dream home!!

Better Way Realty helped us purchase a home that was beyond our dreams! We contacted them with a very last-minute move to Iowa from Montana and were met with so much immediate help and support. We lined up a quick trip back to Iowa to look at homes and they were able to get us into 7 homes in one day! While on those tours, they pointed out helpful things a buyer might miss like electrical items, piping, mysterious stains, and even natural light. They really are a dream team and compliment each other's area of expertise to provide the complete buyers support package. We've had some issues in the past with requesting needed repairs on previous home purchases. Chassy and Ron really guided us through what was in our power to ask for and we ended up with all of the top priority fixes we flagged! We couldn't have asked for a more competent, quick, and organized team to help us find and make this huge purchase! Thank you Better Way Realty!

Chassy and Ron Pollard

Chassy and Ron Pollard

  5   (137 reviews)
Buyer review
Great communication and educational
about 2 months ago
Great communication and educational

Chassy was incredibly responsive and willing to educate on every little thing. She made the first time buying a home feel so much less scary and daunting. Chassy and Ron also pointed out details in a home that they knew I might look over and let me decide how to feel about them!

Chassy and Ron Pollard

Chassy and Ron Pollard

  5   (137 reviews)
Buyer review
We were greeted with compassionate understanding people
about 2 months ago
We were greeted with compassionate understanding people

We were recommended Chassy and Ron through another person that had used them as their realtors and had come highly recommended! We had a great experience with both of them. They were kind, compassionate human beings and we’re not there just to make money. They took the time to understand what we wanted and what we were going through. They walked us through every step of the entire process and explained to us everything. We did not hesitate to ask them questions and they always had an answer. We felt very comfortable with them and the choices they were helping us with when looking for our home. We couldn’t have asked for better people to help us. They both were very knowledgeable about the process and how each part of it worked! Thank you so much Ron and Chassy!!!!!

Chassy and Ron Pollard

Chassy and Ron Pollard

  5   (137 reviews)
Buyer review
Tamra was an engaged, knowledgeable, and attentive professional. ant, nice professional person.
2 months ago
Tamra was an engaged, knowledgeable, and attentive professional. ant, nice professional person.

Tamra was a pleasure to work with. She was interested in learning what I wanted in a property. She listened and asked questions then used her knowledge of the market to effectively find prospective properties. She intelligently discussed various properties we saw. When I found the property, she negotiated effectively, guided me through the contract and mortgage process, and recommended contractors for some updating work, in particular she recommended a person to help with new flooring. She went along to introduce me to the flooring contractor, helped select the flooring, and, in the end, after installing flooring that I’m very pleased with, I had the property that fit my needs perfectly. Tamra was professional, pleasant, and attentive. I’m very pleased.

Tamra Garman

Tamra Garman

  5   (5 reviews)
Buyer review
Personable agent who advocates for her clients
2 months ago
Personable agent who advocates for her clients

From the first contact, Tamra was responsive and personable. She took extra time to get to know our family and talked us up at every opportunity, making a favorable impression on our behalf. She was on top of the process at every step and expertly completed all those little details that are necessary from start to closing. She is highly competent, but more importantly she is an upstanding, honest, and warm person and I like her. Her services are highly recommended!

Tamra Garman

Tamra Garman

  5   (5 reviews)
Buyer review
I’m a super indecisive person. Ron helped with that.
2 months ago
I’m a super indecisive person. Ron helped with that.

Everytime I felt unsure abt a house Ron reassured me that there’s plenty more out there and helped both me and my dad schedule a bunch of viewings until we found the right home for us. Ron went out of his way multiple times for us I mean he helped us picture what the layout would be like, he explained everything in detail so it’s easier to understand, he even helped us put this big package inside the house when it isn’t even part of his job! My point is Ron is an incredible person and he’s great at what he does. Most of our time was with Ron but the little time that we did see chassy she was super nice and like Ron she helped explain stuff so that we’d understand better. Honestly overall I couldn’t ask for anyone better because I don’t think there is anyone better lol. They both were great to us seriously. Thank you !

Chassy and Ron Pollard

Chassy and Ron Pollard

  5   (137 reviews)
Seller review
Chassy and her team have been amazing to work with
3 months ago
Chassy and her team have been amazing to work with

I've completed three transactions with her and they get better every time. She gives me her honest opinions and is willing to help out in a pinch to get things handled when unexpected things pop up. Her knowledge of the local Cedar Rapids/corridor area is quite in depth and gives me confidence I will be getting the best possible price and her negotiation skills ensure it. I'm very happy with our working relationship and look forward to continuing it.

Chassy and Ron Pollard

Chassy and Ron Pollard

  5   (137 reviews)
Buyer review
Great Home Buying Experience
4 months ago
Great Home Buying Experience

Chassy and Ron were very helpful and responsive throughout my home buying process. They answered all my questions and were able to easily walk me through it all. I would recommend them!

Chassy and Ron Pollard

Chassy and Ron Pollard

  5   (137 reviews)
Seller review
Chassy and Ron were awesome from the first time I met them to closing
4 months ago
Chassy and Ron were awesome from the first time I met them to closing

I choose to have them as my realtor because they we so prepared from the minute they walked into my home. They explained everything so I could understand and showed me on a spreadsheet what I would get from different offers. They always let me know what was going to happen next and told me they had my back and they surely did. They put my house on the market friday and it was sold by sunday which totally blew my mind.

Chassy and Ron Pollard

Chassy and Ron Pollard

  5   (137 reviews)
Seller review
Great experience
5 months ago
Great experience

Tamra was always great at communicating with us. And always made sure to answer any questions we had. Great lady to work with!

Tamra Garman

Tamra Garman

  5   (5 reviews)
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