

Troy Bratz
REALTOR® | Licensed Real Estate Agent | Real Estate Agent
Avg. sale price
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Properties for sale
Seller of 16808 Hilliard Road, Lakewood
Troy found a home for myself, then a home for my son, sold my fiancee's condo and my old house. Following Troy's advice of clean, repair, declutter, his expert staging, marketing and negotiation yielded results exceeding our best expectations. Troy is the consummate professional. Trust his advice and judgement and he will deliver most satisfactory results.
Buyer of 2116 Arthur Avenue, Lakewood
We had an excellent experience working with Troy. He found us the perfect home and made the entire process smooth and easy from start to finish. He was always communicative, readily available, and quick to act on anything time-sensitive. His knowledge stood out and he knew exactly what to look for during showings and handled inspection, walkthroughs, and paperwork efficiently and seamlessly. Having someone so organized, responsive, and experienced made a huge difference. We highly recommend him to anyone looking for a stress-free home-buying experience.
Seller of 2080 Mars Ave, Lakewood
We couldn’t be happier with the experience working with Troy. He worked incredibly hard to get our house sold and went above and beyond every step of the way. His attention to detail was outstanding, and the staging was excellent and truly made the home shine. The result spoke for itself as our home sold quickly and over list price. He made the entire process seamless and easy, keeping us informed and confident throughout. We highly recommend him to anyone looking for a dedicated, knowledgeable, and results-driven real estate agent.
City Winner
Lakewood2026
James Arnos
Licensed Real Estate Agent | REALTOR® | Real Estate Agent
Avg. sale price
Sold (as lead agent)
Properties for sale
Buyer of 204/11720 Edgewater Drive, Lakewood
James has the knowledge that is needed, especially in this day and age. He is well connected with reliable mortgage and title companies. James possesses all the tools necessary to navigate today's market resulting in a successful closing! I appreciate his professionalism. I am a satisfied customer.
Seller of 1072 Nicholson Avenue, Lakewood
James was a speculative agent. He was patient and professional. He never rushed us or tried to place his opinion on us. I never felt pressured to buy or rushed to list. He always told me it was a process and one which he respected our pace the entire time. He was great at answering questions and just made it a positive experience. I will definetly recommend James to friends and family and to anyone who asks if I know a good agent. James is a valuable asset to the real estate profession.
Michael Delmore
Avg. sale price
Sold (as lead agent)
Properties for sale


Melody Caraballo
Licensed Real Estate Agent | REALTOR®
Avg. sale price
Sold (as lead agent)
Properties for sale
Seller of 2910 Commonwealth Drive, Parma
Melody went above and beyond for us when we sold our home. She guided us on what we should fix or improve—and perhaps more importantly, what we shouldn’t. She was also candid about anything that could make our home more challenging to sell. And she was right! The feedback from showings confirmed the things Melody had warned us about. Knowing those things in advance made the process so much smoother because she already had a Plan B and a Plan C. She was always thinking ahead and prepared us for different scenarios rather than simply reacting when something came up. Melody also worked with other agents to make sure they understood the value of our home. She helped us know when to stand firm and when to be flexible, which made a big difference during negotiations. We sold our home quickly and above asking price! We couldn’t have asked for a better real estate agent to guide us through the process.
Seller of 9753 Prospect Road, Strongsville
I’m so glad I chose Melody to sell my home. I do wish I had used her when I purchased my new build—I had already signed the agreement before we connected. After this experience, I definitely wish had her in my corner then, too. If you’re considering a new build, talk to Melody before you ever even meet with the builder. When it came time to sell, Melody took the time to really walk through the house with us and point out the things that were worth fixing or changing to make it more marketable and help avoid issues with the loan process. She also told us what wasn’t worth fixing, which saved us a lot of time, work, and money. She spent a whole day with us getting everything ready for the pictures and listing. She noticed all the little things we probably would have overlooked. The video she made of our house was incredible, and the marketing was honestly impressive. Then came the open house. There were so many cars that it looked like the parking lot at the fairgrounds! We ended up getting $30,000 over asking and were under contract in just two days. I couldn’t believe it. We couldn’t be happier with the outcome. She worked hard for us, gave us honest advice, and knew where our time and money were best spent. After this experience, I would absolutely have Melody represent me on both the buying and selling side next time.
Buyer of 9812 Vienna Drive, Parma
Melody is hands-down one of the best in the industry! I have worked with multiple agents over the years, and her personal "concierge" style of service exceeded expectations I didn't even know I had! Her communication with us was always same day if not immediate, and was very clear in her responses. She showed us houses right away (mostly same day), and was genuinely excited for our family to find a new home which was so refreshing! She cared about our needs/wants and put our interests front and center. She also wasn't afraid to let us know about potential problems of a house, even if I initially loved it. She was honest with us about everything, and that put my husband and myself at ease knowing we can trust that she was telling us the truth about everything. Instead of feeling overwhelmed, scared and confused about what to do next, Melody made our house hunting fun, laid-back and exciting! We could rest easy and focus 100% on finding the perfect home for our family, knowing she had everything covered. Lender? Check. Local market knowledge? Check. Negotiation skills, home knowledge, inspection requirements? Check Check Check! Melody worked with us so efficiently that we were able to find a home and have an offer accepted just days after we started our search! We were so impressed, we will be using her as our listing agent to sell our old home! We truly appreciate how simple and enjoyable she made the entire process, and highly recommend her for all your real estate needs!