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My husband and I were seeing this transition from different perspectives. Margareta was sensitive to what emotions were being brought in by both my husband and I. She was patient with the differences of opinion and ready to show more as we found others. She would insert options for both sides and point out pros and cons. She even came back from her weekend away to show us a condo AND facilitated the sale of the condo we bought from a cruise to Alaska!!!!! At the time of walk through and closing, we weren't ready and she pulled in help for us and made what seemed like a horror movie an actual Hallmark ending!!!