When we decided to move from the Midwest to New Orleans, we knew we'd need a realtor who would listen, be patient, be our eyes on the ground, with great local expertise and experience. We read through dozens of realtor bios and talked to a few, but one stood out- Heather. Grounded and calming, expert. Wonderful at two way communications and working to understand our wants and needs. Persistent. Dedicated to helping us find the right home from 800 miles away and two trips here to look at homes. Heather gave us everything we needed to make an`informed decision, all with a warm personality and great sense of humor. The end result? We're living in our dream home, in the perfect neighborhood for us, in the best city in the world. And made a good friend in Heather.

Heather truly became part of our family throughout this process. After a previous deal fell through—where she had already invested so much of her time and energy—she never missed a beat and continued to show up for us with patience, optimism, and unwavering support. Her communication style is exceptional—she was always available, incredibly responsive, and kept us informed every step of the way without ever making us feel overwhelmed. She has a remarkable ability to anticipate needs before we even realized them ourselves, which made the entire experience feel seamless and low-stress. Her market knowledge is clear in every decision she helps guide. From pricing strategy to timing, and even the small details that make a big difference, we always felt confident we were in the best hands. Her network and referrals were top-notch and made every part of the process—from prep to closing—so much easier. When it came to negotiation and execution, she delivered. Thanks to her strategy, marketing, and connections, we sold our home for a fantastic price and on a timeline that exceeded expectations, especially given the market. What sets her apart is her level of care—she went above and beyond in ways that most realtors simply don’t, including checking on our home while it was vacant and constantly offering help wherever needed. We can’t recommend her enough. She’s not just an incredible realtor—she’s someone you want in your corner.

Heather was clear, concise, understanding and never gave up! She did a great job

Ms. Kim was there all the way. She is patient and helpful with all of the listings she sent for my evaluation. I decided on a house after looking at quite a few on the list of hopefuls and after the home inspection I closed quickly with her help and guidance. Ms. Kim was a great help with providing options for finance, insurance and many other useful businesses.I found her expertise in closing a great reassurance and made the hole process of finding my house, financing, insuring and closing a breeze. Thanks for a great experience. John

Heather was exactly the realtor we needed to sell our home. She clearly understood the ins and outs of the market in the New Orleans area. She advised us on when to list, pricing, and made each step of the process easy. I had lots of questions and she always provided prompt and accurate responses. I will recommend Heather to anyone buying or selling in NOLA.

I can’t say enough great things about my experience working with Heather as my realtor. Selling my home was a challenging and emotional decision, and Heather guided me through every step of the process with honesty, compassion, and professionalism. She was clear and direct in her communication—which I really appreciated—and always managed to bring humor and warmth into even the most stressful moments. What stood out the most was how she genuinely had my best interests in mind. She caught a financial error during the closing process and made sure it was corrected, ensuring I received the full amount I was due. That level of attention to detail and advocacy is rare. Heather is not only hardworking and knowledgeable, but also kind, thoughtful, and truly committed to her clients. I would absolutely recommend her to anyone buying or selling a home—and I wouldn’t hesitate to work with her again in the future. Thank you, Heather!

Working with Heather Shields was a dream. Due to her savvy media presence, professional property photos, and slick video, the house was under contract after only four days on the market. And once it was under contract, she was in constant contact with updates and dealt with all of the minutiae involved in the process. I could not have asked for a better experience.

Heather helped sell a rental home of ours before with great success, and after my mother passed away we called for her help to sell mom’s home in Algiers Point. She is well organized, knowledgeable about our market, and gave us sound advice on what we could do to make the house more salable in a tight market. Mom’s house sold at close to our asking price in less than two months in a slow market. I credit Heather’s dedication and kind attention to our sale. She has our highest recommendation and our enduring appreciation.