Buying our first home was a huge milestone, and we couldn’t have asked for a better experience. From the very beginning, our realtor was knowledgeable, patient, and always available to answer our many questions. She guided us through every step of the process, from making an offer to inspections, repairs, underwriting, and closing, making what could have been a very stressful experience feel manageable. When issues came up, she advocated for us and made sure everything was handled professionally. We always felt like she had our best interests at heart, and we truly appreciated her honesty, communication, and attention to detail. The entire agency was wonderful to work with as well. Everyone was friendly, responsive, and made us feel like valued clients instead of just another transaction. Thanks to their hard work and dedication, we’re now happily settled into our new home. We would highly recommend our realtor and her agency to anyone looking to buy or sell a home. Thank you for helping make one of the biggest moments of our lives such a positive and memorable experience!

Lacy is an extremely great communicator, marketing expert, very creative, and stays on top of a project. She is by far the best realtor I've had the opportunity to work with. She helped us look in the area we needed and worked her connections throughout the process and we are very grateful.

I couldn't be happier with my experience working with Michelle to find and purchase a condo in Lexington! From start to finish, she exceeded every expectation I had. What impressed me most was how communicative and responsive she was throughout the entire process. Whether it was a quick question or needed a detailed walkthrough of the next steps, she always responded quickly and always kept me in the loop. Michelle's knowledge of the Lexington market was a huge asset. She worked with me to understand what I was looking for and helped me understand the local neighborhoods, what to look for in a condo and how to evaluate the value of each of the listings we looked at. Michelle's expertise gave me real confidence that I was making a smart investment.

Lacy was the best agent I could have asked for. As a first-time buyer, I had no idea what I was doing and leaned on her for a lot of education and support. Lacy was always quick to respond, personal but professional, and definitely knew the market and Masterson area very well. In such a hot market, emotions are high, but I always knew Lacy was in my corner advocating for me and pulling every string she could to help me (on top of being a mini-therapist for me haha). She continued to support me through all of the inspections and always made time for the little things that popped up before closing. I will continue to recommend Lacy to everyone I know, and look forward to using her as my realtor every time in the future!

Lacy truly listened to what mattered most to us and understood our needs while selling our home as we were starting over and working toward financial freedom. She knew exactly how to stage our home and suggest small upgrades and thoughtful touches that made everything feel top-notch and helped showcase our home beautifully to potential buyers. Lacy was incredibly knowledgeable about the market and the area, kept clear communication throughout the process, and always made sure we were aware of everything happening every step of the way. She was always there to help, maintained such a positive attitude even during challenging situations, and thanks to her expertise, our home was under contract in less than 48 hours. When our home sold, Lacy even surprised us with thoughtful parting gifts to celebrate and congratulate us, which made the experience feel even more special. Those personal touches and genuine care truly made her stand out among her peers, and we’re incredibly thankful for everything she did for our family.

On May 17, 2025, a tornado tore through London, Kentucky, destroying numerous homes and disrupting the lives of literally hundreds of people. Unfortunately, my family was significantly impacted. My wife’s parent’s home was destroyed, and her father lost his life. Her mother was suddenly without a home or a husband/caregiver. My wife and I made the decision to find a home that could accommodate our needs as well as her mother’s. This required the home to be accessible with minimal levels or stairs and a very specific layout. I must say that I never gave much thought to house hunting, real estate sales or real estate agents prior to the events in London. I never would have guessed Lacy and Dustin Hatton would be such an integral part of the recovery process. Their professionalism, determination and patience had value beyond measure. The end result speaks volumes about their hard work. They found the perfect home that allowed Clarissa and I to reassemble the remaining pieces of our family. To simply say that we would highly recommend them would be quite an understatement. They used their expertise every step of the way; the search for our new home, the pre-listing repairs to our old home, the paperwork attached to each transaction and finally, the actual move. None of it was easy, however, aside from packing and unpacking, the Hattons managed and executed the entire event start to finish. In closing, Clarissa and I had no idea of the complexity of the challenge that we faced and are thankful, beyond measure, for the guidance, dedication and hard work that Lacy and Dustin supplied in helping us navigate a difficult set of circumstances. Sincerely, Bill & Clarissa Brady

Melinda guided us through selling our own home and buying our next home. She is incredibly knowledgeable and treats her clients like family. From pricing strategy and negotiations to inspections, closing details, and constant communication, Melinda was there every step of the way and always had our best interests in mind. She is supportive, informed, and confident. I highly recommend Melinda if you want a seamless real estate experience!

Lacy was so on it throughout the entirety of this whole grueling experience. Being a first time home buyer was very stressful but she stayed on it for us and never hesitated to make any showing happen that we wanted. She offered realistic expectations and helped pave the way for us to find exactly what we needed. I would not hesitate to refer any friends or family to Lacy!

Lacy is absolutely the best realtor I could ask for! She is personable and realistic while somehow simultaneously shooting for the stars. She is perfect for first time home buyers or experienced- as much or as little info as you need, she will provide! I have now bought & sold my house with Lacy and will never purchase another home in KY without her assistance. Without the expertise of Lacy, I would have been up a creek and I truly mean that!!! In a day where there are SO many realtors to choose from, I would recommend Lacy 12/10 times. Tell your friends- she is the real deal!

In my 40 plus yrs of buying and selling real estate, I found a treasure in Lacy- Superb performance using qualities including communication, knowledge, expertise, problem solving and negotiations. Her passion for finding my home was evident from my first conversation with her and lasted throughout the whole process! Lacy’s a gem!💎