Susan Flores

So much dedication to helping us find a home for our family! Greatly appreciate all of the assistance to make everything possible!

Susan was an outstanding real estate agent throughout the entire home-buying process. From the very beginning she was professional, responsive, and genuinely caring. She helped me find the right home, guided me through all the paperwork, coordinated inspections, and stayed on top of every detail until closing day. What impressed me most was how clear and patient she was in explaining everything — especially important for someone navigating the process as a first-time buyer in a new area. She always answered my questions quickly and made sure I felt supported at every step. Thanks to Susan, the whole experience was smooth and stress-free. I highly recommend her to anyone looking to buy a home in El Paso. I would gladly work with her again and will definitely recommend her to friends and family.

We cannot say enough about Susan and her team. Too many thank you messages to count. We had a complicated simultaneous close for our move to El Paso from Northern California. Susan was patient with us for over 6 months while our CA home sold, trying to find us just the right place to settle here in El Paso. Her and her team communicated every step of the way, handled everything smoothly and very timely and most of all did the work from a place of genuine care. We will always be thankful that Susan was recommended to us - now we will be the ones recommending! All of our future real estate needs will be handled by Susan and her team - and so should yours!

#Exceptional Service from Start to Finish: Highly Recommend the Susan Flores Realtor Group!# The **Susan Flores Realtor Group**—consisting of Ms. Susan Flores, Mrs. Rosie Medrano, and Ms. Mallory Moran—provided a phenomenal home-buying experience. I purchased a home for my mother, and thanks to this team's unparalleled dedication, the entire process from the initial search to the final signing was seamlessly completed **within a single month**. Each member of the team brought specialized expertise that made the process incredibly smooth: * **Relentless Advocacy (Ms. Susan Flores):** After several initial listings didn't pan out, Susan searched relentlessly until she found the perfect property. Her responsiveness is unmatched; on multiple occasions, I contacted her about a listing, and she was on-site previewing it within an hour. * **Proactive Execution (Mrs. Rosie Medrano):** The moment we identified the right property, Rosie immediately scheduled all necessary inspections and structural checks. Her swift action kept the momentum moving quickly, preventing any time loss and ensuring we didn't lose the opportunity to a competing bid. * **Transparent Communication (Ms. Mallory Moran):** Mallory kept me thoroughly informed every step of the way. Through clear emails and phone calls, she guided me through next steps regarding title fees, funding requirements, and necessary documentation, ensuring a surprise-free closing. --- **The Bottom Line** The Susan Flores Realtor Group made me feel like an absolute priority. They transformed what is usually a stressful milestone into an efficient, professional, and deeply rewarding experience. If I could give them 100 stars, I would. Thank you, Susan, Rosie, and Mallory, for your incredible hard work and dedication to our family!

Susan is an exceptional realtor who truly cares about her clients. She is personable, knowledgeable, and always willing to go the extra mile to help you through even the toughest situations. Her guidance and advice are invaluable, and her deep understanding of the local area and real estate market makes the entire buying or selling process much less stressful. If you’re looking for someone you can trust and rely on, Susan is an outstanding resource and a pleasure to work with.

Great communication, customer service unmatched. Truly a subject matter expert when it comes to EP real estate market. Would highly recommended to anyone considering selling a property in the greater EP area.