We primarily worked with Samantha Trout, who was AMAZING. We were in no rush to buy a new home, and Samantha was so patient with us as we had certain requirements for a property that we were going to buy. Samantha was not pushy with properties and only showed us potential properties that met our requirements. We really appreciate her work and effort she put in to help us find the property that check all the boxes and then some.

Susan did a great job understanding our timing needs and came up with alternative solutions to meet those needs. She presented pros and cons and helped us very professionally all the way thru the process. She was very objective, which we appreciated.

This is the second condo my husband and I have bought with Susan and her team and would not use anyone else. Working with Susan and Samantha was an absolute pleasure. They went above and beyond guiding us through every step of the process. Anyone looking to buy or sell should reach out to Susan and her team, we highly recommend them. They have exceptional market knowledge and make the process smooth and stress free.

Working with Susan and Sam has been nothing short of amazing. Susan brought a level of professionalism, diligence, and honesty that instantly put us at ease. Throughout the entire process Susan was incredibly responsive - answering questions within minutes, listening to concerns, and offering thoughtful guidance. You can instantly tell that the Pointe South team loves what they do and have a passion for helping people. They truly made a very stressful situation (buying a new home while selling the existing, concurrent closings!) as easy as it could have been. Every obstacle was overcome with a sense of urgency and optimism. I cannot recommend this group enough! 11/10 stars.

Miranda took it upon herself to address issues I didn't know I had. The house sat on a flood plain requiring additional insurance. Miranda did some homework and found out the property had been rezoned and no longer required flood insurance. She also found out there were two lien releases that hadn't been filed from the owner prior to me. She got those cleared up. She also made great recommendations for some minor upgrades that made a big difference in how the house showed. I am a former real estate agent and I can really appreciate Miranda's effort beyond just listing the home. I highly recommend her and I would use her again in the future.

I recently needed to sell my house in Perdido Key and was able to have Susan Carleton and her real estate management team accomplish this for me. I moved to the West Coast and trusted Susan to make this happen. Even in this challenging market, we were able to secure a buyer at the expected price point within a 2-3 month timeframe. She provided outstanding communication with clear and easy transactions every step of the way. Highly recommend her for your future real estate needs.

Susan is a great personality, is a wonderful person to work with, and is as knowledgeable about the real estate market as anyone you'll meet. She has a complete grasp of all aspects of a closing, communicates each step thoroughly, and can get you through that process without issue. She is an excellant negotiator, and if there is a better agent anywhere in this area or beyond that can do their job as well as she does her's, I would like to meet that person. Susan is more than outstanding, and comes highly recommended for anyone looking to purchase, sell, rent, lease, etc. in this area. On a scale of 1 - 10, she gets a mark well above 10!!

We had the pleasure of working with Susan Carleton, after doing research on our own, and asking neighbors. Susan’s name kept coming up. We knew after meeting her, she was right for our family. Susan is extremely knowledgeable of the market, has years of experience and is a top producer. She absolutely knows what she’s doing. Susan has a fantastic photographer that she uses for her listings and all pictures and drone images looked great. Good photos are so important when listing your home. We ended up going under contract the first day of being in the MLS. Closing was a breeze. The whole process was handled with such professionalism start to finish. I can’t recommend Susan enough. She is a gem in northwest Florida. If you’re ready to take the next step towards listing your home, it can be a bit stressful. Select an experienced realtor who loves their job, is confident, knowledgeable, answers your questions and will get it done. It makes all the difference.

Susan was enthusiastic, professional, friendly knowledgeable, and always available. It was my pleasure to have her represent me in selling my condo and I'm glad I have another condo in her care.

Moving to the Gulf Coast is a dream come true for us. Denise and I began looking in March and tried to do this on our own. We were contacted by a few agents in the area, but nothing was really happening until Miranda came into our lives. She was so patient, so thorough, and so kind. We were not sure where we wanted to live. We waffled between cities. We couldn't decide if we wanted a house or a condo. We weren't even sure about renting vs buying. We also had a home to sell out of state, and that pressure only added to our indecisiveness. Luckily, Miranda stuck it out with us over several months, until finally landing the perfect townhome in Orange Beach. We highly recommend Miranda if you want someone that takes a personal interest in one of the most important life decisions you make.

I have been working with this agency for multiple years and multiple properties. The sell of this property was handled by Samantha. It was a difficult and complicated situation, but Samantha was quick to respond to all communication and remained on top of the issues.

I highly recommend Susan. She handled the listing of our condo and kept us informed of all showings and feedback from potential buyers. If a problem arose, she was on it very quickly to get it resolved. She advised us on the current market trends and navigated us through the changing environment during the summer and fall of 2025.