Serena was a pleasure to work with and we highly recommend her to anyone who is looking for a realtor. Our purchase was a jumbo loan which had many challenges and thankfully we had Serena to be there for us the entire process. Wish her all the best!
Serena is such a joy to work with. Very professional and knowlagable. Always kept us up to date and informed. Promptly returned our calls, emails, and texts. The entire process of buying our home, from start to finish, was a great experience with Serena.
Serena showed true concern about our whole process, I was not expecting the "Above and Beyond" type of experience she provided us! I would highly recommend Serena for any Real Estate needs.
Serena has been awesome! She was helping my husband and I find a home, during that time she was very sincere, kind, and professional. She always had our best interest at heart. When my husband and I decided to put home buying off.she was very understanding and willing to help when we were. My parents however were ready to buy a house and I recommended Serena to them. They could be more happier and blessed to have Serena as their Agent. She's been so helpful and communicates with them every set of the way, even if it was just a question over the weekend,. Serena always responded. We think of her as part of the family and we thank her so much for helping us!
Ms. Tietz was dedicated to task. Land sales in the area were slow, and she stuck with it for a long time (over a year on market) with much effort to advertise and show the property. She offered good advice on how to present it and attract buyers, and was supportive always.
Serena helped us find just the right house and made the whole experience very easy. She dealt with the sellers and their realtor very professionally. We would recommend her to anyone looking for a great realtor.
Serena did an excellent job at helping us sell a family probate property. This was not an easy house to sell due to its poor condition/being part of a court case. Serena was up for the challenge and managed to sell the house regardless of all the “legal” hiccups. Thank you for being patient with us and helping us with problem solving.
Serena went way above and beyond what could ever be expected by a realtor. She was very knowledgable with the foothills and helled us find the perfect piece of land. If you are looking for a realtor up in the hills, Serena is who you need.
Couldn't have asked for a better experience. Serena is responsive, knowledgeable and professional. Highly recommend.
Serena was very helpful with are purchase and would highly recommend her to my family and friends. Very knowledgeable about the land we had purchased. Serena returned all my calls and texts very quickly and answered all of my questions and concerns. I had many questions. She is very friendly and easy going which is a big plus in my book. Never tried to rush us into buying anything. She sent me many different options of numerous plots of land. My family is from Paradise, CA and we lost are home to the Camp Fire and we have relocated to Placerville, CA to rebuild are life. Sernea Tietz was very helpful and thoughtful through this whole process. Thanks you Serena for helping us find are property.
Serena is one of the best agents that I have worked with over the years of buying and selling homes. She is always there, either by cell, text, phone, computer or in person with little or no waiting time. She is one of the best, always fighting for my interests. No better agent!!
Serena never hesitated to show us a plethora of properties we were interested in and did so in a timely manner. She made the effort to keep all parties aware of updates throughout the process and in turn the entire experience went smooth!!
